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Deskside Help Jobs (NOW HIRING)

News Corp

Deskside Support Analyst

Buffalo, NY

$22.50 - $30.25/hr

Candidates should have a passion for technology and a desire to help people. The individual in this ... Deskside Support Analyst are responsible for coordinating appropriate interactions to address every ...

Cincinnati Children's

Deskside Analyst

Vernon, TX · On-site

$23.90 - $29.88/hr

As a Deskside Analyst, you will be on the front lines of our technology support team, delivering ... If you enjoy solving problems, helping others, and working in a mission-driven environment where ...

DMI

Sr. Deskside Support Specialist

Atlanta, GA · On-site

Serve as a technical lead for deskside IT support, resolving complex hardware, software, and ... DMI values employees for their talents and contributions, and we take pride in helping our ...

Pomeroy

Senior Deskside Technician

Leesburg, VA · On-site

$21.25 - $27.25/hr

Senior Deskside Technician Core Function: The Senior Deskside Technician role is an internal ... Responds to help desk ticketsand escalations * Required to meet the monthly metric standardof at ...

Stefanini Group

Deskside Technician II

Purchase, NY · On-site

$30 - $35/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Various other tasks associated with deskside services * May need to be available to provide support ...

Stefanini Group

Deskside Technician II

Purchase, NY · On-site

$21.50 - $27.25/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Various other tasks associated with deskside services * May need to be available to provide support ...

DMI

Sr. Deskside Support Specialist

Atlanta, GA · On-site

$89K - $96K/yr

Serve as a technical lead for deskside IT support, resolving complex hardware, software, and ... DMI values employees for their talents and contributions, and we take pride in helping our ...

DMI

Sr. Deskside Support Specialist

Atlanta, GA · On-site

$89K/yr

Serve as a technical lead for deskside IT support, resolving complex hardware, software, and ... DMI values employees for their talents and contributions, and we take pride in helping our ...

Pomeroy Technologies

Senior Deskside Technician

Leesburg, VA · On-site

$21.25 - $27.25/hr

Senior Deskside Technician Core Function: The Senior Deskside Technician role is an internal role ... Responds to help desk tickets and escalations * Required to meet the monthly metric standard of at ...

Pomeroy Technologies

Deskside Technician I

San Jose, CA · On-site

$23.25 - $29.50/hr

The Deskside Technician I is a Level 2 Deskside Support role within Manage Services. This role ... Responds to help desk tickets and escalations * Required to meet the monthly metric standard for ...

Stefanini

Deskside Technician II

Melbourne, FL · On-site

$18.75 - $23.75/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... deskside servicesMay need to be available to provide support at other client locations as ...

Cincinnati Children's

Deskside Analyst

Cincinnati, OH · On-site

$23.90 - $29.88/hr

As a Deskside Analyst, you will be on the front lines of our technology support team, delivering ... If you enjoy solving problems, helping others, and working in a mission-driven environment where ...

Pomeroy

Deskside Technician II

Flower Mound, TX · On-site

The Deskside Technician II is a Level 2 Deskside Support role within Manage Services. This roles ... Responds to help desk tickets and escalations * Required to meet the monthly metric standard for ...

Pomeroy Technologies

Deskside Technician II

Flower Mound, TX · On-site

$17.50 - $22.25/hr

The Deskside Technician II is a Level 2 Deskside Support role within Manage Services. This roles ... Responds to help desk tickets and escalations * Required to meet the monthly metric standard for ...

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Deskside Help information

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How much do deskside help jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for deskside help in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What cities are hiring for Deskside Help jobs?

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Infographic showing various Deskside Help job openings in the United States as of July 2026, with employment types broken down into 14% Locum Tenens, 7% Internship, 59% As Needed, 2% Full Time, 17% Nights, and 1% Summer. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Tier II Deskside Support Technician (HHS)

Silver Spring, MD • On-site

Symposit LLC
11 - 50 employees
Learn more about Symposit LLCexternal

$21 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Description
Transparency matters! While we're not actively hiring for a Tier II Deskside Support Technician at this moment, we're always excited to connect with talented IT professionals who share our vision for innovation. If you're interested in being part of our journey, we'd love to hear from you! Please do apply and we'll reach out to you in the near future.
Are you detailed oriented? Like to help solve complex technical issues? If so, Symposit is looking for you to join our team as a Tier II Deskside Technician. Deskside Technicians install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices, and peripherals (printers, scanners, etc.). Hardware upgrades include, but are not limited to, adding memory, hard drives, removable storage media, DVD-ROMs, network interface cards, etc. Software support includes upgrade or reinstalling operating systems, application software, utility software, and FDA procured/developed standard system software. Technicians perform mobile device and PC refreshes, assist with COOP exercises and events, and provide support for virus/malware, warranty parts and repairs, data recovery, and system administration support. Technicians document all reported problems and issues and follow standard operating procedures.
Deskside technicians provide support and incident resolution for off-site computers through remote desktop connection and/or travel to off-site locations as needed and authorized.
Deskside Technicians follow existing Standard Operating Procedures (SOPs) and enter or receive tickets for customer support and ensure proper closeout of tickets once resolution has been confirmed. They provide incident resolution, and troubleshooting assistance for Government owned, off-site computers. These services are provided through remote access.
Deskside Technicians provide on-site Deskside Support at multiple locations in the College Park, MD, Silver Spring, MD and Rockville, MD areas, Monday through Friday, for an 8-hour shift during the hours of 6:00 am 6:00 pm local time as well as when the Governments local operating status has been indicated as Closed by the Office of Personnel Management i.e., snow days or other emergency situations. On-call services are required between 6:01 pm 5:59 am local time Monday through Friday, weekends, and Federal Holidays.
Mandatory Requirements
  • Must be able to obtain Public Trust clearance
  • 1 year of Tier 1 or Tier 2 experience PLUS completion of two years of college level or vocational coursework in computer science or a closely related field
Preferred Skills/Experience:
  • Possess excellent customer service skills
  • Detail oriented and possess excellent organizational skills
  • Excellent writing and communication skills
  • Excellent IT support problem solving skills and have a broad understanding of relationships between hardware and software applications as necessary.
  • Proven knowledge of basic PC troubleshooting of Windows 7, Windows 10, Microsoft Office applications, iPhone and Android devices and local and/or network printers
  • Ability to follow through on multiple issues in a fast-paced environment with dynamic priorities
  • ServiceNow training or experience
Benefits:
  • Medical, Dental and Vision Coverage
  • 401(k) Matching
  • PTO

Symposit LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable laws.
Symposit LLC participates in E-Verify. For more information please visit: www.dhs.gov/E-Verify

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