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Desk Jobs in Alabama (NOW HIRING)

Bumpers Drive-In

FRONT DESK

Guin, AL · On-site

$8.25 - $10.50/hr

Front Desk Certified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and ...

Certified Hospitality

Front Desk

Guin, AL · On-site

$8.25 - $10.50/hr

Front Desk Certified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and ...

Towne Place Suites

Front Desk

Kinsey, AL · On-site

$12.75 - $15.75/hr

Front Desk Clerk We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for ...

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL · On-site

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

Tru by Hilton

Front Desk

Kinsey, AL · On-site

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL · On-site

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

American Ops

Help Desk Lead

Montgomery, AL · On-site

$80 - $100/hr

Manages integrated BMx Level I, II, and III Help Desk operations supporting operational sustainment, user support, escalation governance, deficiency management, response‑time compliance, and ...

Dreamscape Hosptality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest ...

ANR Group | Hospitality Management

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. The primary role of the Front Desk ...

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All JobsDesk JobsDesk Jobs in Alabama

Desk information

See Alabama salary details

$11

$20

$30

How much do desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is a desk job?

Desk jobs are positions where the primary work is performed at a desk, typically involving administrative, clerical, or computer-based tasks. These roles can include positions such as administrative assistants, data entry clerks, customer service representatives, and office managers. Desk jobs often require skills in organization, communication, and the use of office software. They are commonly found in various industries, including finance, healthcare, education, and technology.

What are the typical responsibilities of a front desk employee in a busy office environment?

Front desk employees are often the first point of contact for visitors and clients, handling tasks such as greeting guests, answering phones, managing appointment schedules, and providing general administrative support. They may also coordinate with other departments to ensure smooth communication and assist with basic office management duties like mail distribution and supply ordering. In a busy office, multitasking and maintaining a professional, welcoming demeanor under pressure are essential skills.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and proficiency in basic office procedures are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and problem-solving abilities help create a welcoming environment and efficiently handle inquiries. These skills are important because they ensure smooth front-office operations and positive first impressions for clients and visitors.

What is the difference between Desk vs Customer Service Representative?

AspectDeskCustomer Service Representative
CredentialsTypically requires basic administrative skills, sometimes certifications in office softwareRequires communication skills, sometimes certifications in customer service or communication
Work EnvironmentOffice setting, administrative tasks, desk-basedCall centers, retail, office, customer interaction
Industry UsageAdministrative, corporate, support rolesRetail, telecom, banking, service industries
Search & Comparison IntentOften compared for administrative rolesFocused on customer interaction and support

While both roles involve desk work, a Desk position generally focuses on administrative and support tasks within an office environment. A Customer Service Representative primarily interacts with customers, providing support and resolving issues. The roles overlap in office settings but differ in daily responsibilities and skill requirements.

What are examples of desk jobs?

Desk jobs are roles that primarily involve working at a desk or computer in an office environment. Examples include administrative assistants, data entry clerks, customer service representatives, accountants, and project managers. These jobs often require skills in communication, organization, and computer proficiency.

What are the most commonly searched types of Desk jobs in Alabama?

The most popular types of Desk jobs in Alabama are:

What cities in Alabama are hiring for Desk jobs?

Cities in Alabama with the most Desk job openings:

Desk jobs near you
Infographic showing various Desk job openings in Alabama as of September 2026, with employment types broken down into 74% Full Time, 19% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,646 per year, or $21 per hour.

Help Desk / Service Desk Analyst III

Birmingham, AL • On-site

4pconsultinginc
See more jobs at 4pconsultingincexternal

$19.25 - $26.25/hr

Contractor

Re-posted 24 days ago

Job description

Position:  Help Desk / Service Desk Analyst III  

Location:  600 18th St N, Birmingham, AL 35203
Duration:  3 Years

Client:      Southern Company Services
 

Job Summary

Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline technical support and serve as the primary point of contact for IT incidents and service requests in a 24x7 Technology Service Desk environment. The ideal candidate will combine exceptional customer service with strong technical troubleshooting skills to resolve hardware, software, network, and application issues while ensuring a positive end-user experience.

Key Responsibilities

  • Provide first-level technical support for hardware, software, network, and application issues.
  • Respond to service requests and incidents via phone, email, and ticketing systems.
  • Troubleshoot Windows, desktop, printer, network, and telecommunications issues.
  • Document incidents, resolutions, and technical solutions accurately.
  • Coordinate with Infrastructure, Application Support, and Workplace Support teams.
  • Escalate complex issues and monitor incidents through resolution.
  • Ensure compliance with IT policies, procedures, and SOX controls.
  • Deliver exceptional customer service in a fast-paced support environment.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 1–3 years of IT Help Desk or Service Desk experience.
  • Strong knowledge of Windows operating systems, desktop hardware, networking (LAN/WAN), and Microsoft Office.
  • Experience with IT ticketing systems (Remedy experience preferred).
  • Excellent troubleshooting, communication, and customer service skills.
  • Ability to prioritize multiple tasks and work independently.

Preferred Skills

Help Desk • Service Desk • Windows 10/11 • LAN/WAN • Active Directory • Microsoft Office • Remedy • IT Support • Desktop Support • Network Troubleshooting • Customer Service • Incident Management • Technical Support • Ticketing Systems