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Desk Jobs in Madison, AL (NOW HIRING)

Zolon Tech

Service Desk Support

Huntsville, AL · On-site

$19 - $25.75/hr

Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and ...

PingWind Inc

Service Desk Lead

Huntsville, AL · On-site

Service Desk Lead Location: Huntsville, AL Required Clearance: SECRET Required Education: Bachelor's degree in information technology, computer science, information systems, or a related field ...

PingWind

Service Desk Lead

Huntsville, AL · On-site

The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution, follow-up, and performance reporting to minimize user downtime, meet service-level expectations ...

PingWind

Service Desk Lead

Huntsville, AL

The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution, follow-up, and performance reporting to minimize user downtime, meet service-level expectations ...

PingWind

Service Desk Lead

Huntsville, AL

The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution, follow-up, and performance reporting to minimize user downtime, meet service-level expectations ...

YEDLA LLC

front desk

Huntsville, AL

$13 - $16.50/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

Altitude Trampoline Park

Cashier/Front Desk

Huntsville, AL · On-site

$12 - $15/hr

FRONT DESK The Front Desk employee reports directly to the Director and to the Manager of Altitude Trampoline Park.Front Desk employees are expected to:The front desk is the engine of the park...You ...

Astrion

Enterprise Service Desk Analyst

Huntsville, AL

$40K - $55K/yr

Overview Enterprise Service Desk Analyst LOCATION: Huntsville, AL (ONSITE) JOB STATUS: Full-time CLEARANCE: Active Secret Clearance Required CERTIFICATION: CompTIA Security+ or equivalent 8140 ...

ClearanceJobs

Service Desk Lead Jobs

Huntsville, AL · On-site

Service Desk Lead Location: Huntsville, AL Required Clearance: SECRET Required Education: Bachelor's degree in information technology, computer science, information systems, or a related field ...

New

Astrion

Enterprise Service Desk Analyst

Huntsville, AL · On-site

$19 - $26/hr

Overview Enterprise Service Desk Analyst LOCATION: Huntsville, AL (ONSITE) JOB STATUS: Full-time CLEARANCE: Active Secret Clearance Required CERTIFICATION: CompTIA Security+ or equivalent 8140 ...

HENDRIX HEALTHCARE

Be Seen First

Front Desk Receptionist

Athens, AL · On-site

$14/hr

Job Overview We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, managing ...

Ascent Hospitality

Front Desk Supervisor

Huntsville, AL · On-site

$16.75 - $21.75/hr

The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while ...

Ascent Hospitality

Front Desk Supervisor

Huntsville, AL · On-site

$16.25 - $21/hr

The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while ...

YEDLA LLC

Front Desk Agent

Decatur, AL · On-site

$11.75 - $14.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing ...

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All JobsDesk JobsDesk Jobs in Madison, AL

Desk information

See Madison, AL salary details

$11

$20

$30

How much do desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desk in Madison, AL is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is a desk job?

Desk jobs are positions where the primary work is performed at a desk, typically involving administrative, clerical, or computer-based tasks. These roles can include positions such as administrative assistants, data entry clerks, customer service representatives, and office managers. Desk jobs often require skills in organization, communication, and the use of office software. They are commonly found in various industries, including finance, healthcare, education, and technology.

What are the typical responsibilities of a front desk employee in a busy office environment?

Front desk employees are often the first point of contact for visitors and clients, handling tasks such as greeting guests, answering phones, managing appointment schedules, and providing general administrative support. They may also coordinate with other departments to ensure smooth communication and assist with basic office management duties like mail distribution and supply ordering. In a busy office, multitasking and maintaining a professional, welcoming demeanor under pressure are essential skills.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and proficiency in basic office procedures are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and problem-solving abilities help create a welcoming environment and efficiently handle inquiries. These skills are important because they ensure smooth front-office operations and positive first impressions for clients and visitors.

What is the difference between Desk vs Customer Service Representative?

AspectDeskCustomer Service Representative
CredentialsTypically requires basic administrative skills, sometimes certifications in office softwareRequires communication skills, sometimes certifications in customer service or communication
Work EnvironmentOffice setting, administrative tasks, desk-basedCall centers, retail, office, customer interaction
Industry UsageAdministrative, corporate, support rolesRetail, telecom, banking, service industries
Search & Comparison IntentOften compared for administrative rolesFocused on customer interaction and support

While both roles involve desk work, a Desk position generally focuses on administrative and support tasks within an office environment. A Customer Service Representative primarily interacts with customers, providing support and resolving issues. The roles overlap in office settings but differ in daily responsibilities and skill requirements.

What are the most commonly searched types of Desk jobs in Madison, AL?

The most popular types of Desk jobs in Madison, AL are:

What cities near Madison, AL are hiring for Desk jobs?

Cities near Madison, AL with the most Desk job openings:

Desk jobs near you
Infographic showing various Desk job openings in Madison, AL as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,144 per year, or $20.7 per hour.

Service Desk Support

Zolon Tech

Huntsville, AL • On-site

$19 - $25.75/hr

Other

Posted 7 days ago

Job description

Service Desk Support

Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and Technology (ASSIST) program. The project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk‐up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission-critical environment with strict service-level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.

Responsibilities:

  • Provides ticket-based remote and deskside IT support for Redstone Arsenal customers.
  • Resolves hardware, software, and account incidents via the FBI ITSM platform.
  • Supports device re-imaging (15/month) and initial imaging (80 unclassified mobile devices/week).

Key Qualifications:

  • 1-2 yrs IT help desk/service desk experience
  • Windows 10/11, O365, ITSM platform proficiency
  • Device imaging and refresh experience preferred

Shift/Hours: 8:00 am–4:30 pm M–F; no 24-hr/ set schedules

Location: Huntsville, Alabama (Redstone Arsenal/On-Site)

Clearance: TS with SCI Eligibility Polygraph

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