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Desk Manager Jobs in Meriden, CT (NOW HIRING)

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work ... Maintain user accounts in system administration tools and support access management activities

Service Desk Coordinator

North Haven, CT

$16.25 - $21/hr

Paul Mitchell The School North Haven is seeking a qualified Service Desk Coordinator to join our ... Previous cash management and balancing cash drawers * Experience in handling high volume phone ...

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Front Desk Associate

North Haven, CT · On-site

$16.94 - $17.44/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

New

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Showing results 21-40

Desk Manager information

See Meriden, CT salary details

$29.4K

$125.3K

$156.8K

How much do desk manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for desk manager in Meriden, CT is $125,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $153,900.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Meriden, CT?

The most popular types of Desk jobs in Meriden, CT are:

What job categories do people searching Desk Manager jobs in Meriden, CT look for?

The top searched job categories for Desk Manager jobs in Meriden, CT are:

What cities near Meriden, CT are hiring for Desk Manager jobs?

Cities near Meriden, CT with the most Desk Manager job openings:

Infographic showing various Desk Manager job openings in Meriden, CT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $125,252 per year, or $60.2 per hour.

Help Desk Technician

Centstone

Hartford, CT • On-site

$20 - $25/mo

Contractor

Re-posted 18 days ago


Job description

Help Desk Technician

Location: Onsite – Hartford, Connecticut

Employment Type: W2 Only

Work Authorization: US Citizens / Green Card Holders Only

Duration: Long-Term

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Hours: 40 hours per week

About the Role

We are seeking a Help Desk Technician to provide Level 1 technical support, user account administration, and end-user assistance for mission-critical enterprise applications and agency systems. This role supports users across a child welfare technology environment and requires strong customer service, attention to detail, troubleshooting skills, and the ability to follow established IT support procedures.

Responsibilities

• Provide Level 1 help desk support through phone, remote assistance, and onsite support

• Troubleshoot PC hardware, software, login, access, and application-related issues

• Process user administration requests, including adds, moves, changes, and account updates

• Review forms and requests for accuracy, completeness, and proper authorization

• Maintain user accounts in system administration tools and support access management activities

• Escalate complex technical issues to higher-level support teams as needed

• Communicate clearly with internal teams, users, and partner agencies to resolve issues

• Maintain accurate documentation, ticket records, and support activity history

• Follow IT support protocols, security procedures, and record retention requirements

Required Skills

• Minimum 1+ year of IT Support or Help Desk experience required

• Experience with PC hardware and software installation, troubleshooting, and support

• Strong end-user support experience through phone, remote, and face-to-face assistance

• Strong customer service, communication, and problem-solving skills

• Ability to follow procedures, validate information, and maintain accurate documentation

• Strong attention to detail and ability to manage sensitive information confidentially

• Must be able to work onsite in Hartford, CT

• Must pass required background checks and security clearances

Preferred Skills

• Active Directory user administration experience

• Windows 10 and Windows 11 support experience

• Office 365 support and troubleshooting experience

• Device imaging, configuration, deployment, and endpoint troubleshooting experience

• Experience supporting enterprise applications or public sector environments

Join a long-term onsite opportunity where your help desk skills, customer service mindset, and attention to detail can support critical technology services for agency users.


Centstone logo

About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

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