ZipRecruiter

Log In

1

Desk Manager Jobs in Edmonton, AB (NOW HIRING)

Planet Fitness

Front Desk Associate

Saint Albert, AB · On-site

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Edmonton, AB · On-site

$15/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Sherwood Park, AB · On-site

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Assistant Manager

Sherwood Park, AB

Focus being that of managing front desk personnel, assisting the General Manager, focusing on the front of the house operations to ensure effective day to day activities. The Assistant Manager must ...

Sentinel Storage

Store Manager

Edmonton, AB · On-site

CA$19 - CA$21/hr

Managing front desk operations customer, inquiries and property tours * Confirming reservations and completing rental agreements * Processing payments and maintaining accurate records * Keeping the ...

Sentinel Storage

Assistant Manager

Spruce Grove, AB · On-site

CA$17 - CA$19/hr

Managing front desk operations customer, inquiries and property tours * Confirming reservations and completing rental agreements * Processing payments and maintaining accurate records * Keeping the ...

Sentinel Storage

Assistant Manager

Edmonton, AB · On-site

CA$17 - CA$19/hr

Managing front desk operations customer, inquiries and property tours * Confirming reservations and completing rental agreements * Processing payments and maintaining accurate records * Keeping the ...

Sentinel Storage

Assistant Manager

Edmonton, AB · On-site

CA$17 - CA$19/hr

Managing front desk operations customer, inquiries and property tours * Confirming reservations and completing rental agreements * Processing payments and maintaining accurate records * Keeping the ...

VC3

Manager, Client Relationship Manager

Edmonton, AB · On-site

The Manager, Client Relationship Managers will work directly with the client team and VC3's technical teams to ensure the smooth and successful delivery of technical services - service desk, project ...

next page

Showing results 1-20

All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Edmonton, AB

Desk Manager information

See Edmonton, AB salary details

$5

$26

$63

How much do desk manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desk manager in Edmonton, AB is $26.95, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $47.60 per hour, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Edmonton, AB?

The most popular types of Desk jobs in Edmonton, AB are:

What are popular job titles related to Desk Manager jobs in Edmonton, AB?

For Desk Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Edmonton, AB look for?

The top searched job categories for Desk Manager jobs in Edmonton, AB are:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $56,049 per year, or $26.9 per hour.

Asst Front Desk Manager CAN

Concord Hospitality

Edmonton, AB

CA$43K - CA$45K/yr

Full-time

Medical, Dental, Vision, Life

Posted 7 days ago

Key responsibilities

  • Support and train associates to deliver exceptional guest service and resolve concerns proactively

  • Monitor Guest Satisfaction Survey (GSS) results, create action plans for improvement, and recognize top performers

  • Assist in managing front office operations, including revenue strategies, inventory management, staff scheduling, hiring, onboarding, and performance management

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

Description

The Courtyard by Marriott Edmonton Downtown is seeking an Assistant Front Office Manager to support the leadership of our guest services team. This role assists in ensuring guest satisfaction, maintaining service excellence, and driving operational efficiency at the front desk. The ideal candidate is a proactive leader with strong communication skills, a passion for hospitality, and the ability to inspire associates to deliver exceptional guest experiences.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Support and train associates to deliver exceptional guest service and resolve concerns proactively
  • Monitor Guest Satisfaction Survey (GSS) results, create action plans for improvement, and recognize top performers
  • Assist with front office operations, revenue strategies, and inventory management
  • Oversee staff scheduling, hiring, onboarding, and performance management to maintain a strong team
  • Ensure compliance with safety programs, emergency procedures, audits, and corporate policies
  • Assist in developing and managing departmental budgets and financial objectives
  • Partner with the Guest Service Manager to drive service culture and operational excellence

    Qualifications:

  • Previous hotel front office or guest services supervisory/management experience
  • Strong knowledge of guest service standards, recovery planning, and associate training
  • Ability to analyze guest satisfaction data and implement improvement strategies
  • Excellent communication, leadership, and organizational skills
  • Strong financial acumen and knowledge of budgeting/accounting procedures
  • Familiarity with HR compliance, safety programs, and hotel systems

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

    Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:

    "We Are Concord!"

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Status: Full-Time

    Compensation: $43,000 - $45,000 / Per Year

    • All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

    Employment Type: FULL_TIME

    What Concord Hospitality employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply