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Desk Investigator Jobs (NOW HIRING)

Kemper

SIU Investigator - Fast Team

Glendale, CA

$23.50 - $30.25/hr

The Special Investigator 1 will complete field and desk assignments that support insurance claims referred to and accepted for investigation by the Special Investigative Unit. Basic functions include ...

USA Express Legal Support and Investigation Services

$20/hr

Training & development USA EXPRESS LEGAL AND INVESTIGATIVE SERVICES IS HIRING! Since 1998, USA ... Front Desk Associate/ Receptionist to join our fast-paced team in Woodland Hills. As the first ...

FT YUMA QUECHAN INDIAN TRIBE

Front Desk Supervisor

CA · On-site

$16.25 - $21/hr

Under the supervision of the Front Office Manager, the Front Desk Supervisor is responsible for ... investigation, obtain and maintain gaming license in California, if applicable. Native American ...

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Constellation West

Service Desk Manager

Alexandria, VA · On-site

Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility) • Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent • 4-year degree in ...

ASM Research

Service Desk Analyst

Arlington, VA · On-site

$23.50 - $32/hr

Triage, assign, investigate, and resolve user incidents related to Platform Operations and Managed ... Experience in a Service Desk, IT Support, or Help Desk environment. * Strong analytical and ...

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How much do desk investigator jobs pay per year?

As of Aug 2, 2026, the average yearly pay for desk investigator in the United States is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Investigator, and why are they important?

To thrive as a Desk Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice or a related field. Familiarity with investigative databases, case management software, and public records systems is typically required. Exceptional written communication, critical thinking, and discretion help you stand out in this role. These skills ensure effective gathering and analysis of information, supporting thorough and accurate investigations.

What are desk investigators?

Desk investigators are professionals who conduct investigations primarily from an office setting, rather than in the field. They use various sources such as databases, public records, online research, and interviews conducted over the phone or email to gather information and analyze evidence. Desk investigators are often employed by law enforcement agencies, insurance companies, legal firms, or private investigation companies to handle cases like fraud, background checks, or internal reviews. Their work helps support field investigators and contributes to resolving cases efficiently. The role requires strong analytical, research, and communication skills.

What are some typical challenges faced by Desk Investigators, and how can they be addressed?

Desk Investigators often encounter challenges such as managing large volumes of information, verifying the accuracy of data from multiple sources, and meeting tight deadlines. Staying organized and utilizing case management software can help prioritize tasks and track findings efficiently. Regular communication with field investigators, legal teams, and other stakeholders is also crucial to ensure a thorough and coordinated investigative process.
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Desk Investigator jobs near you
Infographic showing various Desk Investigator job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,123 per year, or $33.7 per hour.

SIU Investigator - Fast Team

Kemper

Glendale, CA

$23.50 - $30.25/hr

Full-time

Re-posted 21 days ago

Job description

Location(s)

Glendale, California, Remote-CA

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

The Special Investigator 1 will complete field and desk assignments that support insurance claims referred to and accepted for investigation by the Special Investigative Unit. Basic functions include the investigation of claims, analysis, development of facts from evidence that support our SIU and claims organization. This entry level role is a career path to our experienced Special Investigator II and Special Investigator III positions. A laptop computer, cell phone, MP3 recorder, and company vehicle will be provided. Applicants must have the ability to travel within the North Hollywood area of LA.

Position Qualifications:

  • 3 years of insurance claims field investigation or professional investigation experience
  • Possess knowledge of the principles of auto casualty claims process
  • Excellent communication and time management skills
  • Must demonstrate a thorough knowledge of Microsoft office applications
  • Working knowledge of digital/document metadata
  • Able to work within a team environment as well as independently
  • Experience using internet and social networking for investigative purposes
  • Must possess oral and written communication skills
  • Completion of NICB Academies and/or NICTA Courses desirable
  • A valid driver's license and clean driving record required

The range for this position is $23.13 to $39.45. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.


Kemper will never request personal information, such as your social security number or banking information, via text or email.Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.If you receive such a message, delete it.

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