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Desk Investigator Jobs (NOW HIRING)

USA Express Legal Support and Investigation Services

$20/hr

Training & development USA EXPRESS LEGAL AND INVESTIGATIVE SERVICES IS HIRING! Since 1998, USA ... Front Desk Associate/ Receptionist to join our fast-paced team in Woodland Hills. As the first ...

Constellation West

Service Desk Manager

Alexandria, VA · On-site

Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility) • Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent • 4-year degree in ...

GEICO

Senior Field Security Investigator

Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement ...

GEICO

Senior Field Security Investigator

Charlotte, NC · On-site +1

Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement ...

Geico

Senior Field Security Investigator

Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement ...

ASM Research

Service Desk Analyst

Arlington, VA · On-site

$23.50 - $32/hr

Triage, assign, investigate, and resolve user incidents related to Platform Operations and Managed ... Experience in a Service Desk, IT Support, or Help Desk environment. * Strong analytical and ...

Zolon Tech

Service Desk Support

Huntsville, AL · On-site

$19 - $25.75/hr

Service Desk Support Zolon PCS is seeking Service Desk Support ... This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support ...

NCTI

Be Seen First

Forensic Crash Investigator (Law Enforcement Focused)

Baton Rouge, LA · On-site

$50K - $60K/yr

This is not a desk-only role. You'll move between field investigations, technical analysis, and courtroom environments. What You'll Do * Investigate collision scenes and vehicles while documenting ...

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · Remote

$21 - $28.75/hr

CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage ... CBP Background Investigation (Unclassified) About AretecAt Aretec, Inc., we are catalysts for ...

GEICO

Senior Field Security Investigator

Orlando, FL · On-site +1

Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement ...

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · On-site

CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage ... CBP Background Investigation (Unclassified) About Aretec At Aretec, Inc. , we are catalysts for ...

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Desk Investigator information

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How much do desk investigator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for desk investigator in the United States is $70,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a desk investigator?

Desk investigators are professionals who conduct investigations primarily from an office setting, rather than in the field. They use various sources such as databases, public records, online research, and interviews conducted over the phone or email to gather information and analyze evidence. Desk investigators are often employed by law enforcement agencies, insurance companies, legal firms, or private investigation companies to handle cases like fraud, background checks, or internal reviews. Their work helps support field investigators and contributes to resolving cases efficiently. The role requires strong analytical, research, and communication skills.

What are the key skills and qualifications needed to thrive as a desk investigator, and why are they important?

To thrive as a Desk Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice or a related field. Familiarity with investigative databases, case management software, and public records systems is typically required. Exceptional written communication, critical thinking, and discretion help you stand out in this role. These skills ensure effective gathering and analysis of information, supporting thorough and accurate investigations.

What are some typical challenges faced by desk investigators, and how can they be addressed?

Desk Investigators often encounter challenges such as managing large volumes of information, verifying the accuracy of data from multiple sources, and meeting tight deadlines. Staying organized and utilizing case management software can help prioritize tasks and track findings efficiently. Regular communication with field investigators, legal teams, and other stakeholders is also crucial to ensure a thorough and coordinated investigative process.
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Desk Investigator jobs near you
Infographic showing various Desk Investigator job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,123 per year, or $33.7 per hour.

Front Desk Associate Receptionist

USA Express Legal & Investigative Service Inc.

Woodland Hills, CA • On-site

$15.75 - $20.25/hr

Other

Medical, Retirement

Re-posted 23 days ago

Job description

Benefits:

401(k)

Health insurance

Flexible schedule

Training & development

USA EXPRESS LEGAL AND INVESTIGATIVE SERVICES IS HIRING!

Since 1998, USA Express has taken pride in providing Attorney Support Services, assisting law firms with day to day tasks ranging from locating missing persons to serving legal documents. In addition to private investigations, our secondary company, Secure Background Check, provides tenant and employment screening checks for property owners, landlords and employers. Our skilled legal process servers and licensed private investigators are ready to travel anywhere in the country. For example, if you live in Los Angeles and need to file documents in New York, USA Express can do it!

JOB OVERVIEW We are seeking a friendly, professional, and highly organized Front Desk Associate/ Receptionist to join our fast-paced team in Woodland Hills. As the first point of contact for our clients and (occasional) visitors, you will be responsible for handling a very busy phone line, providing exceptional customer service, managing the front desk, and other data entry and administrative tasks as required. If you are a positive person with excellent multitasking abilities, we want to hear from you!

RESPONSIBILITIES AND DUTIES

Answer phone calls and direct calls to the appropriate person or department.

Manage incoming and outgoing mail and packages.

Maintain a clean and organized reception area.

Provide assistance to clients and visitors with inquiries and requests.

Assist with scheduling appointments and witness interviews

Perform other administrative duties as assigned.

QUALIFICATIONS

Able to positively communicate with clients and employees daily

A "Let's do this!" attitude -- connects quickly, proactive, follows through

Must be dependable, aware and responsive

An adept multitasker

Excellent organizational skills

Adept at handling several responsibilities at once (with a smile!)

While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. Immediate opening. Monday - Friday from 9:00am - 5:30 pm

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