ZipRecruiter

Log In

1

Desk Controller Jobs (NOW HIRING)

Lodging Dynamics

Rooms Controller

Anaheim, CA · On-site

Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both ...

Crescent Services

Rooms Controller

Short Hills, NJ · On-site

Hilton Short Hills Rooms Controller At Crescent Hotels & Resorts, we are a team of hospitality ... This role acts as the central coordination point between the Front Desk, Housekeeping, Reservations ...

Transdev

BOCC Controller

Fairfax, VA · On-site

$28.25/hr

The BOCC Controller oversees day-to-day and timely communication with our bus operators and ... Work is generally done sitting at a desk, utilizing repetitive hand and wrist motion. Lifting ...

EPIC Midstream

PIPELINE CONTROLLER

San Antonio, TX · On-site

POSITION SUMMARY The Pipeline Controller gains experience of pipeline operations in a safe ... Prolonged periods of sitting and/or standing at a desk and working on a computer * Must be able to ...

Avion Hospitality

Hotel Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... with front desk, housekeeping, and maintenance teams to ensure room readiness and address any ...

Tapcheck

Controller

Plano, TX · On-site

The Controller owns that build. This is a hands-on leadership role with a wide surface area. The ... Establish the documentation standard - desk procedures, control matrices, and reconciliation ...

Excelsia Injury Care

$125 - $150/hr

Job Summary The Assistant Controller supports the Controller in planning and directing the ... Prolonged periods sitting at a desk and working on a computer * Must be able to lift up to 15 ...

Epicmid

$80 - $100/hr

Position Summary The Pipeline Controller gains experience of pipeline operations in a safe ... Prolonged periods of sitting and/or standing at a desk and working on a computer * Must be able to ...

Avion Hospitality

Hotel Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... with front desk, housekeeping, and maintenance teams to ensure room readiness and address any ...

Hit Promotional Products

Assistant Controller

Largo, FL · On-site

$100 - $125/hr

The Assistant Controller will support the Controller by managing general accounting operations and ... Seated at a desk working on a computer for extended periods of time. Disclaimer NOTE: This is not ...

New

Avion Hospitality

Hotel Rooms Controller

Lexington, KY · On-site

Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... with front desk, housekeeping, and maintenance teams to ensure room readiness and address any ...

previous page

Showing results 41-60

All JobsGovernment JobsPolice JobsPolice Officer JobsDesk Controller Jobs

Desk Controller information

See salary details

$55K

$119.5K

$175.5K

How much do desk controller jobs pay per year?

As of Sep 9, 2026, the average yearly pay for desk controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What is the difference between Desk Controller vs Customer Service Representative?

AspectDesk ControllerCustomer Service Representative
CredentialsTypically requires relevant certifications or experience in operations or logisticsUsually requires a high school diploma or equivalent; customer service training beneficial
Work EnvironmentOperates in control rooms, dispatch centers, or logistics hubsWorks in retail stores, call centers, or service desks
Industry UsageCommon in transportation, logistics, and facilities managementWidespread across retail, telecom, and service industries
Job FocusMonitoring operations, coordinating logistics, ensuring safety and efficiencyAssisting customers, resolving issues, providing product or service information

The main difference between a Desk Controller and a Customer Service Representative lies in their focus and work environment. Desk Controllers primarily oversee operational activities in logistics or transportation settings, while Customer Service Representatives focus on assisting customers in retail or service industries. Both roles require strong communication skills, but their certifications, environments, and daily tasks differ significantly.

What does a desk controller do?

A desk controller is responsible for managing and coordinating activities at a control desk, often in transportation, security, or operations environments. They monitor systems, communicate with staff or clients, and ensure smooth workflow, typically using communication tools like radios or computers. Strong organizational and communication skills are essential for this role.

What are popular job titles related to Desk Controller jobs?

For Desk Controller jobs, the most frequently searched job titles are:

Infographic showing various Desk Controller job openings in the United States as of September 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $119,497 per year, or $57.5 per hour.

Rooms Controller

Anaheim, CA • On-site

Lodging Dynamics
Traveler Accommodation • 201 - 500 employees
Learn more about Lodging Dynamicsexternal

Other

Posted 27 days ago

Job description

Job Summary

The Rooms Controller will work in partnership with Revenue Management, Front Desk and other
operational departments with a focus on managing the hotel's room inventory to maximize both revenue
and quality service levels for guests.

Job Duties & Functions
  • Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room
    types to enhance revenue opportunities and deliver GPS.
  • Block VIPs and identified members into upgraded room types while allocating the proper number
    of rooms to be reserved for upgrades performed by the front desk that generate revenue.
  • Manage Out of Order and Out of Service room's inventory, following up with departments such as
    Housekeeping, Engineering, and Front Desk and updating Revenue Management team.
  • Actively participate in Group Strategy meetings to ensure group inventory is managed
    accordingly, down to the room type level.
  • Ensure inventory across Property Management System (Galaxy), Revenue Management System
    (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in
    the event of variances.
  • Any task as assigned by Revenue Management or Hotel Leadership team.
Education & Experience
  • Typically requires a high school diploma and 2 to 4 years of experience.
    Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher-
    level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to a subordinate group.
DISCLAIMER

This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members.

The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.

About Lodging Dynamics Hospitality Group: Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.

Apply