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Desk Associate Jobs in Gaston, SC (NOW HIRING)

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner ... our associates, with our partners and within the communities where we operate. We offer ...

Doubletree Columbia

Front Desk Agent

Columbia, SC

$13.25 - $16.75/hr

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner ... our associates, with our partners and within the communities where we operate. We offer ...

Doubletree Columbia

Front Desk Agent

Columbia, SC

$13.25 - $16.75/hr

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner ... our associates, with our partners and within the communities where we operate. We offer ...

Doubletree Columbia

Front Desk Agent

Columbia, SC · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner ... our associates, with our partners and within the communities where we operate. We offer ...

SBC Innovations LLC

Junior Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Associate's degree in Computer Science or a related IT field; OR * Microsoft Fundamentals or CompTIA certification; OR * 2 years of IT Help Desk support experience in a Windows Active Directory ...

Cregger Company

IT Help Desk

Irmo, SC · On-site

Monitor and respond to Tier 1 and Tier 2 help desk requests, ensuring timely resolution of ... Associate degree in Information Technology or a related field (or equivalent experience). * Strong ...

CREGGER COMPANY INC

IT Help Desk

Irmo, SC · On-site

Monitor and respond to Tier 1 and Tier 2 help desk requests, ensuring timely resolution of ... Associate degree in Information Technology or a related field (or equivalent experience). * Strong ...

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All JobsDesk Associate JobsDesk Associate Jobs in Gaston, SC

Desk Associate information

See Gaston, SC salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desk associate in Gaston, SC is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What cities near Gaston, SC are hiring for Desk Associate jobs?

Cities near Gaston, SC with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Gaston, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,532 per year, or $20.4 per hour.

Front Desk Agent

Doubletree Columbia

Columbia, SC • On-site

$13.25 - $16.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Raines Co. - Your Future is Now!
PART TIME AM SHIFT**
Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
  • Ensures Outstanding customer service at all times
  • Maintains a friendly, professional, cheerful, and courteous demeanor at all times
  • Accurately answers inquiries from potential guests and accepts hotel reservations
  • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
  • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
  • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
  • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
  • Allocates rooms to expected arrivals after checking the guests preferences and special requests
  • Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
  • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
  • Cross checks all billing instructions to ensure they are correctly updated
  • Handles group arrivals and pre-registers each guest
  • Ensures payments are made or on file for each guest and that billing is routed for groups correctly
  • Completes cash transactions and maintains full responsibility for personal bank
  • Ensures Front desk log (book or system) is read and updated
  • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
  • Assists all departments in servicing the guests especially during high volume periods
  • Attends meetings as required

Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

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