Front Desk Agent
$13.25 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Doubletree Columbia
48 Doubletree Columbia Jobs Hiring Near You
Front Desk Agent
$13.25 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Sales Administrator Assistant
$17 - $22.25/hr
Raines Co. - Your Future is Now! Position Summary: The Sales Administrative Assistant is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
Sales Administrator Assistant
$17 - $22.25/hr
Raines Co. - Your Future is Now! Position Summary: The Sales Administrative Assistant is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
Room Attendant
Columbia, SC · On-site
$13 - $16.25/hr
Raines Co. - Your Future is Now! Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Room Attendant
Columbia, SC · On-site
$13 - $16.25/hr
Raines Co. - Your Future is Now! Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Laundry Attendant
$12.50 - $15.25/hr
Raines Co. - Your Future is Now! Position Summary: The Laundry Attendant is responsible with ensuring clean linens are supplied to the entire hotel. Established in 1988 as a family-owned business, we ...
Laundry Attendant
$12.50 - $15.25/hr
Raines Co. - Your Future is Now! Position Summary: The Laundry Attendant is responsible with ensuring clean linens are supplied to the entire hotel. Established in 1988 as a family-owned business, we ...
Houseperson
Columbia, SC · On-site
$13.50 - $16.50/hr
Raines Co. - Your Future is Now! Position Summary: The Houseperson is responsible with maintaining the overall cleanliness of the common areas of the hotel. Established in 1988 as a family-owned ...
Houseperson
Columbia, SC · On-site
$13.50 - $16.50/hr
Raines Co. - Your Future is Now! Position Summary: The Houseperson is responsible with maintaining the overall cleanliness of the common areas of the hotel. Established in 1988 as a family-owned ...
Room Attendant
$13 - $16.25/hr
Raines Co. - Your Future is Now! Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Room Attendant
$13 - $16.25/hr
Raines Co. - Your Future is Now! Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Front Desk Agent
$13.25 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Quick apply
Front Desk Agent
$13.25 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Front Desk Agent
Columbia, SC · On-site
$13.25 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Front Desk Agent
Columbia, SC · On-site
$13.25 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Maintenance Technician
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the ...
Maintenance Technician
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the ...
Room Attendant
$13 - $16.25/hr
Raines Co. - Your Future is Now! Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Room Attendant
$13 - $16.25/hr
Raines Co. - Your Future is Now! Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.
Raines Co. - Your Future is Now! Ready to lead, inspire, and make a serious impact (while having a little fun along the way)? We're on the hunt for a powerhouse Director of Sales and Marketing to ...
Raines Co. - Your Future is Now! Ready to lead, inspire, and make a serious impact (while having a little fun along the way)? We're on the hunt for a powerhouse Director of Sales and Marketing to ...
PM Server
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive great service ...
PM Server
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive great service ...
Maintenance Technician
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the ...
Maintenance Technician
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the ...
Server
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Breakfast Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive ...
Server
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Breakfast Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive ...
Server
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Breakfast Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive ...
Quick apply
Server
Columbia, SC · On-site
Raines Co. - Your Future is Now! Position Summary: The Breakfast Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive ...
Director of Sales
Columbia, SC · On-site
Raines Co. - Your Future is Now! Ready to lead, inspire, and make a serious impact (while having a little fun along the way)? We're on the hunt for a powerhouse Director of Sales and Marketing to ...
Director of Sales
Columbia, SC · On-site
Raines Co. - Your Future is Now! Ready to lead, inspire, and make a serious impact (while having a little fun along the way)? We're on the hunt for a powerhouse Director of Sales and Marketing to ...
Banquet Server
Columbia, SC · On-site
$13.50 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Banquet Server is responsible for the set up and serving of food and beverages to guests at all banquet functions according to the hotel ...
Banquet Server
Columbia, SC · On-site
$13.50 - $16.75/hr
Raines Co. - Your Future is Now! Position Summary: The Banquet Server is responsible for the set up and serving of food and beverages to guests at all banquet functions according to the hotel ...
Sales Administrator Assistant
$17 - $22.25/hr
Raines Co. - Your Future is Now! Position Summary: The Sales Administrative Assistant is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
Sales Administrator Assistant
$17 - $22.25/hr
Raines Co. - Your Future is Now! Position Summary: The Sales Administrative Assistant is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
LineCook
Columbia, SC · On-site
$14.50 - $18.25/hr
Raines Co. - Your Future is Now! THIS IS A PM (NIGHT) POSITION!!!! Position Summary: The Line Cook is responsible for setting up, cooking, maintaining quality control, clean up and meeting health ...
LineCook
Columbia, SC · On-site
$14.50 - $18.25/hr
Raines Co. - Your Future is Now! THIS IS A PM (NIGHT) POSITION!!!! Position Summary: The Line Cook is responsible for setting up, cooking, maintaining quality control, clean up and meeting health ...
Houseperson
$13.50 - $16.50/hr
Raines Co. - Your Future is Now! Position Summary: The Houseperson is responsible with maintaining the overall cleanliness of the common areas of the hotel. Established in 1988 as a family-owned ...
Quick apply
Houseperson
$13.50 - $16.50/hr
Raines Co. - Your Future is Now! Position Summary: The Houseperson is responsible with maintaining the overall cleanliness of the common areas of the hotel. Established in 1988 as a family-owned ...
$13.25 - $16.75/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 26 days ago
Job description
Raines Co. - Your Future is Now!
Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.Â
Essential Job FunctionsÂ
- Ensures Outstanding customer service at all timesÂ
- Maintains a friendly, professional, cheerful, and courteous demeanor at all times
- Accurately answers inquiries from potential guests and accepts hotel reservations
- Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
- Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
- Allocates rooms to expected arrivals after checking the guests preferences and special requests
- Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
- Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
- Cross checks all billing instructions to ensure they are correctly updated
- Handles group arrivals and pre-registers each guest
- Ensures payments are made or on file for each guest and that billing is routed for groups correctly
- Completes cash transactions and maintains full responsibility for personal bank
- Ensures Front desk log (book or system) is read and updated
- Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
- Assists all departments in servicing the guests especially during high volume periods
- Attends meetings as required
Experience and Education:Â
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips:Â We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.