DESK ASSOCIATE , Housing and Residential Services, will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services ...
DESK ASSOCIATE , Housing and Residential Services, will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services ...
Front Desk Associate
Wellesley Hills, MA · On-site
$25/hr
Experienced Medical Front Desk Associate Krauss Dermatology, a busy and well-established dermatology practice in Wellesley Hills, is seeking an experienced, professional, and energetic Medical Front ...
Front Desk Associate
Wellesley Hills, MA · On-site
$25/hr
Experienced Medical Front Desk Associate Krauss Dermatology, a busy and well-established dermatology practice in Wellesley Hills, is seeking an experienced, professional, and energetic Medical Front ...
Front Desk Associate
Boston, MA · On-site
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Boston, MA · On-site
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Danvers, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Salem, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Amesbury, MA · On-site
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
$15 - $16/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Boston, MA · On-site
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Front Desk Associate
Boston, MA · On-site
$15.25 - $19.50/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...
Desk Associate information
What are some typical challenges a desk associate might face, and how can they be managed effectively?
Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.
What is a desk associate?
Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.
What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?
To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.
What is the difference between Desk Associate vs Customer Service Representative?
| Aspect | Desk Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma or equivalent; training often provided |
| Work Environment | Front desk, reception area, retail, hospitality | Call centers, retail, service industries |
| Employer & Industry Usage | Hotels, gyms, offices, retail stores | Customer support centers, retail, telecom |
| Common Search & Comparison | Yes | Yes |
Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.
What are the most commonly searched types of Desk jobs in Massachusetts? The most popular types of Desk jobs in Massachusetts are:
What cities in Massachusetts are hiring for Desk Associate jobs? Cities in Massachusetts with the most Desk Associate job openings:
Job description
DESK ASSOCIATE, Housing and Residential Services, will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL); work closely with the Housing Operations Managers and Housing Unit-12 staff to provide customer oriented services including check-in and check-outs, record keeping, mail and package handling, and guest/visitor policies for residents and live-in staff; and conduct Break Officer support for staff breaks and meals, cover desk shifts for weekly desk staff to support vacations, sick time, and emergencies.
A full job description is available here: https://studentlife.mit.edu/about-dsl/careers/
About MIT Human Resources
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Our mission is to advance a vibrant and diverse work community where individuals and groups thrive and contribute to MIT's excellence. We offer Support, Services, and Programs to enhance your work life. We're here to help. MIT is committed to helping employees achieve a healthy balance between their careers and the full lives they lead off-campus. Explore all of MIT's Work & Life resources, including MyLife Services, which provides 24/7 access to a network of experts available to help with life’s challenges.
Industry
Human resource programs administration
Company size
1 - 10 Employees
Headquarters location
Cambridge, MA, US
Year founded
2014