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Design Thinking Jobs in Boston, MA (NOW HIRING)

Creative Cove Inc.

Graphic Designer

Boston, MA · On-site

Prepare clear,well?organizedpresentation documents that explain design thinking and process. * Produce and refine vector artwork andproduction?readyfiles for signage and environmental graphics.

Fidelity Investments

Co-op, Design Researcher

Boston, MA · On-site

$20 - $32/hr

What you'll be working on As a co-op student, you will collaborate with FCAT's design team, leveraging speculative design philosophies, user research methodologies, and design thinking to envision ...

Panera Bread

Sr Manager, Lead Designer UX

Newton, MA · On-site

$128K/yr

Expertise in Human Centered Design and Design Thinking principles * Ability to facilitate a high-morale, motivating team environment * Experience with Agile methodology * Experience mentoring and ...

Citizens

Product Owner- AI Platforms

Westwood, MA · Hybrid

$102K - $136K/yr

Knowledge of agile approaches (e.g., XP, Kanban, Crystal, FDD) as well as design thinking and front -to-back process reengineering and automation. * Experience providing technical solutions to ...

Citizens Bank

Product Owner- AI Platforms

Westwood, MA · On-site

$102K - $136K/yr

Knowledge of agile approaches (e.g., XP, Kanban, Crystal, FDD) as well as design thinking and front -to-back process reengineering and automation. * Experience providing technical solutions to ...

Citizens

Product Owner- AI Platforms

Westwood, MA · Hybrid

$102K - $136K/yr

Knowledge of agile approaches (e.g., XP, Kanban, Crystal, FDD) as well as design thinking and front -to-back process reengineering and automation. * Experience providing technical solutions to ...

Citizens

Product Owner- AI Platforms

Westwood, MA · Hybrid

$102K - $136K/yr

Knowledge of agile approaches (e.g., XP, Kanban, Crystal, FDD) as well as design thinking and front -to-back process reengineering and automation. * Experience providing technical solutions to ...

Hstar Technologies

Industrial Designer

Cambridge, MA

$141K/yr

Must be willing to communicate design concepts openly and present your ideas. - Demonstrate strong innovative and design thinking skills. - 3D CAD surface modeling preferably in SolidWorks - Able to ...

Guardianlife

Head of Innovation (Hybrid)

Boston, MA · Hybrid

$152K - $250K/yr

Experience leading design thinking / human-centered design organizations * Proven execution-oriented people leader with exceptional ability to hire and inspire teams creating high performance.

Cooley

Senior Legal Process Engineer

Boston, MA · On-site

$113K - $146K/yr

This role partners across multiple domains including Knowledge Management, Software Engineering, and Product Development, bringing strong legal process insight, user-centered design thinking, and ...

Cooley LLP

Senior Legal Process Engineer

Boston, MA · On-site

$113K - $146K/yr

This role partners across multiple domains including Knowledge Management, Software Engineering, and Product Development, bringing strong legal process insight, user-centered design thinking, and ...

SEI

Concept to Delivery Consultant

Boston, MA · On-site

Design Thinking * Rapid Prototyping * Product Management * Solution Delivery * Change Management The ideal candidate's experience will include elements of the following: * Providing delivery ...

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Showing results 21-40

All JobsDesign Thinking JobsDesign Thinking Jobs in Boston, MA

Design Thinking information

See Boston, MA salary details

$58.1K

$126K

$162.4K

How much do design thinking jobs pay per year?

As of Aug 25, 2026, the average yearly pay for design thinking in Boston, MA is $126,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,600.00 and $126,600.00 per year, depending on experience, location, and employer.

What is a design thinking?

A Design Thinking job involves applying human-centered design principles to solve complex problems creatively and collaboratively. Professionals in this role use empathy, ideation, prototyping, and iterative testing to develop innovative solutions in various industries. They often work in roles such as UX designers, product managers, or innovation strategists, helping organizations create user-friendly products or services. These roles require strong problem-solving, collaboration, and customer research skills.

What are typical daily responsibilities for someone working in a design thinking role?

In a Design Thinking role, your daily responsibilities may involve facilitating workshops, conducting user research, and synthesizing insights to define problems clearly. You’ll often collaborate closely with cross-functional teams—including product managers, engineers, and marketing staff—to ideate and prototype potential solutions. Preparing and presenting findings or prototypes to stakeholders and iterating on feedback are also common tasks. This hands-on, interactive environment encourages continuous learning and creative problem solving while keeping the user's needs at the center of every project.

What are the key skills and qualifications needed to thrive in a design thinking position, and why are they important?

To thrive in a Design Thinking role, you need a solid understanding of user-centered design principles, problem-solving abilities, and often a background in design, business, or related fields. Familiarity with prototyping software (such as Figma or Sketch), collaborative tools (like Miro or MURAL), and, in some cases, Design Thinking certification can be advantageous. Exceptional communication, facilitation, and empathy help professionals engage stakeholders and foster creative collaboration. These skills are essential for effectively guiding teams through innovation processes and delivering human-centered solutions.

What careers use design thinking?

Design thinking is used in a variety of careers including product design, user experience (UX) design, innovation consulting, and service design. Professionals in these fields apply human-centered problem-solving methods to develop creative solutions, often utilizing tools like prototyping and user research to improve products, services, and processes.

What are popular job titles related to Design Thinking jobs in Boston, MA?

For Design Thinking jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Design Thinking jobs in Boston, MA look for?

The top searched job categories for Design Thinking jobs in Boston, MA are:

What cities near Boston, MA are hiring for Design Thinking jobs?

Cities near Boston, MA with the most Design Thinking job openings:

Design Thinking jobs near you
Infographic showing various Design Thinking job openings in Boston, MA as of August 2026, with employment types broken down into 29% Full Time, 57% Part Time, and 14% Temporary. Highlights an 57% In-person, and 43% Remote job distribution, with an average salary of $126,039 per year, or $60.6 per hour.

Executive Director Huntington YMCA

YMCA of Greater Boston

Boston, MA • On-site

$105K - $115K/yr

Full-time

Posted 19 days ago

YMCA Of Greater Boston rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

641st of 781 rated non-profit organizations

Job description

Description

Under the direction of the Vice President of Operations, the Branch Executive Director will lead, coach and hold others accountable to creating a transformative Y Experience.  The Branch Executive Director must possess strong leadership acumen to inspire staff, volunteers, partners and community members to support the Y mission. The Branch Executive must be a subject matter expert and innovator in the core business and programs of the Y.

The Branch Executive Director will be the lead in their branch to ensure the successful execution of the YMCA of Greater Boston’s strategic imperatives to be a charity, partner, and employer of choice for years to come. Innovation will be a key area of growth for the Executive Director, and the Operations Director they supervise, through mastering, demonstrating and coaching others in Design Thinking.

Key Responsibilities

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Branch Executive is the chief leader in driving the Y Experience in their branch and community.  The Branch Executive Director will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation.


The Branch Executive will ensure success in the following areas of responsibility to support a strong Y Experience:
  • Performance Achievement – Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Conducts quarterly connections with direct reports to ensure progress with OKRs, ability to work well with others and discuss career development.                               
  • Fiscal management - Develops an annual budget according to association guidelines and ensures successful execution to the plan. Works with all direct reports to identify growth opportunities, forecasting on a monthly basis, and correct financial deficiencies on timely basis.
  • Membership and Program Enrollment, Growth and Experience - Drives membership and program enrollment and growth while ensuring a high-quality and transformative Y Experience as demonstrated by net-promoter scores and other experience metrics.
  • Board development - Recruits, develops and maintains a highly effective Board of Advisors, following the bi-laws of the YMCA of Greater Boston. Supports the board chair in facilitating an engaging and productive board meeting experience.
  • Financial development and Fundraising - Drives successful fund raising and financial development, working with the association financial development team, to meet quarterly and annual goals. Ensures strong board and volunteer leadership and participation.
  • Community engagement - Enhances the Y’s reputation in the community by engaging with partners, businesses and other organizations that are invested in strengthening community. For example, serving on the local chamber, and other service organizations like Rotary. 
  • Child Development – Collaboratively work with the Child Development department leads to ensure a positive experience for children and parents participating in the programs. Ensure a strong working relationship between branch operations and child development.
  • Innovation – Leads design thinking practices to develop innovative solutions for their branch and association-wide opportunities and challenges. Works to master, demonstrate and coach others in design thinking.
  • Marketing – Leads branch team in executing on all aspects of association marketing strategies and campaigns. Regularly promotes the Y branch through local media outlets and events. Ensures implementation of internal marketing efforts (i.e. activating staff for referral programs) and consistent social media engagement through branch channels.
  • Facility Management - Ensures that the facility is well maintained, safe and clean, following association guidelines and practices. Ensures daily walk through of facility with the Facility Manager. Ensures quarterly walk through of branch(es) with their supervisor, Operations Director, Facility Manager and Regional Facilities Manager.
  • Trends- Stays current on trend identification and implications for the branch in the following areas:
     
    • Service area demographics
  •  
    • Competitive analysis and external environment changes
  •  
    • Changes to elected officials and key community leaders
  •  
    • Membership
  •  
    • Health and Wellness 

    • Youth and Family Programs and
  •  
    • Other programs and initiatives operated by their branch
  •  

In addition, the Branch Executive Director shall participate in all meetings as requested and will be asked to lead association wide initiatives and other assigned duties.  

 


 


Outcomes and position expectations for their branch:

  • Successful Strategic Plan metrics, Net-Promoter Scores and Objectives and Key Results (OKRs).
  • The Branch Executive will be seen as a subject matter expert and an innovator in the core business and programs of the YMCA: membership, health and wellness, aquatics, sports, family programming and any additional branch specific programs.
  • Operating practices and systems are in place and consistently implemented for
     
    • Membership growth & retention
  •  
    • Program enrollment and growth
  •  
    • Facility cleanliness
  •  
    • Overall member experience 

  • Timely action planning is in place (with effective) for operating units and/or program areas that have performance concerns.
  • Annual Campaigns targets are accomplished
  • High functioning and engaged Board of Advisors.
  • Is visible in the community and the Y is seen as a catalyst for positive change.
  • Full-time staff have a development plan and are making progress toward goals.
  • Identification of development opportunities for their direct reports and high potential leaders.
  • Branch staff are achieving (at minimum) metric targets and producing meaningful qualitative results. This includes net-promoter scores and OKRs. 
  • A collaborative and strong working relationship between branch operations and child development.

Skills, Knowledge & Expertise

Education/Experience:

  • BS/BA Four-year college degree.
  • Must have a demonstrated record of accomplishment in the areas of membership and program growth, board development, fiscal management, community engagement and staff development. 
  • Has multiple years of a proven track record in driving solid fiscal management (has met or exceed budget continuously over multiple years). 
  • Branch must be achieving key metrics and producing meaningful qualitative results including strong Net-Promoter scores and successful OKRs.
  • Superior Communication skills - both written and verbal.
  • Must have a thorough understanding of the nature of the YMCA movement, volunteers and staff in the accomplishment of the YMCA goals, objectives and mission in the community.
  • Possess a concern for detail and accuracy and have the ability to delegate responsibility.
  • Must be highly motivated and possess a positive attitude towards the YMCA, character development and our mission.
  • Experience in and/or willingness to learn Design Thinking.

 Physical Demands: 

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.  The employee frequently is required to sit and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

Work Environment: 

  • Evening and/or early morning, and/or weekend hours required periodically. 
  • The last few days of each month (except December) are key membership enrollment dates. Executive Directors are required to ensure appropriate senior leadership coverage at their home and assigned branches
  • Occasional travel required.
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What YMCA Of Greater Boston employees say

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