Design Operations Jobs in Austin, TX (NOW HIRING)

Job Description

Sponsorship:GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

General Motors' Human Interface Design organization creates the digital experiences that power our invehicle software, mobile apps, and branded web platforms. As a Producer on the Design System Governance team, you will help run the operating models, governance rituals, and delivery processes that enable designers to work at scale across these surfaces. You will partner closely with Foundations, design system owners, and crossfunctional teams to ensure that components, tokens, iconography, and guidelines are created, governed, and adopted consistently. You will collaborate frequently with other producers and design leads across vehicle operating system, web, and app teams to align roadmaps, manage dependencies, and ensure system changes land cleanly in product work. In this role, you will learn and apply proven producer practices on welldefined projects with guidance and mentorship from more senior producers.

What You'll Do

• Support scalable workflows and governance models that improve predictability, velocity, and quality of design delivery across web, mobile, and invehicle experiences, helping operate and continuously improve the intake and triage model for design system requests.
• Assist in running design system governance for GM's web, mobile, and vehicle operating system design systems-including intake, prioritization, decision forums, and release/readout communications-under guidance from senior producers.
• Partner with design system owners, Foundations, accessibility, and content teams to coordinate component and library releases, track deprecation and migration tasks, and contribute to improving design system documentation and discoverability.
• Help facilitate alignment across design, product, engineering, and brand partners by preparing materials, capturing notes and decisions, following up on actions, and building clear communication artifacts such as status updates, simple roadmaps, briefs, risk logs, and decision logs.
• Coordinate checklists and logistics for quality and releasereadiness activities across design, engineering, accessibility, and content, helping ensure that required reviews, signoffs, and artifacts are completed before release for Foundations and Governanceowned work.
• Identify and surface risks and blockers you observe in meetings and work boards; help drive resolution by organizing followups, documenting options, clarifying owners, and supporting realistic expectations through basic capacity and resourcing signals.
• Schedule, prepare, and help facilitate regular rituals-such as grooming, decision forums, and working sessions-while collaborating with other producers and design leads to manage shared backlogs, align milestones, coordinate crosssurface releases, and champion standardized tools and practices that support multibrand, multiregion design operations.

Your Skills & Abilities (Required Qualifications)

• Bachelor's degree in design, humancomputer interaction, information systems, business, or a related field, or equivalent practical experience.
• 4+ years of experience in digital product design operations, project coordination, production, program management, or a related role supporting software or experience design teams.
• Experience supporting crossfunctional teams (for example, design, product management, engineering, and brand) delivering digital experiences across web, mobile, or invehicle interfaces.
• Demonstrated ability to organize complex information, maintain tracking systems, and create clear summaries, plans, and status updates for diverse stakeholders.
• Experience facilitating meetings or working sessions, including preparing agendas, documenting outcomes and decisions, and driving followup actions to closure.
• Comfort working with modern design and worktracking tools (for example, collaborative design libraries, digital whiteboarding, and agile workmanagement tools).
• Strong written and verbal communication skills, with the ability to translate technical and design details into clear, understandable language.
• Ability to work effectively in a hybrid environment and reliably report to a designated GM location on the schedule defined by the business.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience working with or contributing to a design system, governance model, or shared component library that spans multiple products, brands, or platforms.
• Familiarity with accessibility standards and inclusive design practices, and how they influence design and implementation decisions.
• Prior experience in a design operations, producer, or program management role within a digital product, software, or creative organization.
• Proven ability to foster collaboration and teamwork across disciplines and to build strong relationships with partners at different levels of the organization.
• Demonstrated initiative in identifying process gaps, proposing improvements, and helping teams adopt new ways of working that reduce friction and rework.
• Ability to navigate ambiguity, break down complex problems into clear steps, and take intelligent risks while maintaining a focus on quality and outcomes.
• Evidence of strong character with integrity, accountability, and trust, and a track record of clear, confident communication in both written and verbal formats.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.