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Job Title: Instructional Designer - Technical Operations & System Enablement
Role Overview
We are seeking a highly self-directed and proactive Learning Designer to lead the enablement strategy for a large-scale enterprise IT transformation. You will act as the bridge between technical complexity and end-user adoption, designing instructor-led and blended learning solutions that drive genuine behavior change rather than just "training on system navigation."
In this role, you will own the end-to-end design lifecycle. We need a designer who thrives in ambiguous, fast-moving environments-someone who can partner with Subject Matter Experts (SMEs) to diagnose performance gaps, translate dense technical content into digestible visual narratives, and deliver high-quality assets that ensure the workforce is ready to operate in a new digital ecosystem.
Key Responsibilities
Learning Design & Development
• Holistic Enablement: Design and develop instructor-led training (ILT) and comprehensive supporting assets (job aids, performance guides, digital assets) tailored to new IT system implementations and process shifts.
• Content Translation: Distill complex, process-heavy technical content into clear, engaging, and practical learning experiences. Apply robust visual design and data visualization principles to ensure high clarity and usability.
• Performance-Focused Design: Move beyond "click-by-click" training. Apply instructional design methods (e.g., ADDIE, Action Mapping, Mayer's Principles) to address real behavior gaps and ensure learning drives on-the-job application.
Stakeholder & Project Management
• SME Partnership: Partner closely with business stakeholders and technical SMEs to clarify priorities, translate complex requirements, and validate that design solutions align with business impact goals.
• Project Ownership: Independently manage the full project lifecycle from initial intake to final delivery. Maintain tight communication with stakeholders while juggling multiple, shifting project deliverables.
• Agile Iteration: Continually refine learning solutions based on stakeholder feedback, pilot results, and evolving business requirements.
Qualifications & Requirements
Minimum Qualifications
• Experience Baseline: Bachelor's degree with a minimum of three (3) years of experience in instructional design, content creation, and technical facilitation.
• Methodological Depth: Proven track record of applying instructional design frameworks (e.g., ADDIE, Action Mapping, Learning Science) to drive design decisions.
• Visual Capability: Strong visual design capability, including creating clean, learner-centered layouts for presentations, job aids, and digital assets.
• Technical Communication: Demonstrated ability to synthesize complex technical/process information into engaging scenarios, storytelling, and real-world use cases.
• Professional Autonomy: Exceptional ability to own work from start to finish with minimal oversight while managing multiple, concurrent deadlines.
Preferred Attributes
• Experience in technical, process-heavy environments (e.g., IT systems, large-scale operations, manufacturing, or supply chain).
• Proficiency in industry-standard tools, such as Articulate Storyline, Adobe Creative Suite, and Canva.
• Experience developing robust eLearning or blended learning solutions.
• Strong project management skills, including timeline management and dependency tracking.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA