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Deposit Operations Jobs in Arizona (NOW HIRING)

Agility 360

Relationship Banker, Chandler, AZ

Chandler, AZ · On-site

$18.25 - $24/hr

Basic knowledge of banking operations, including deposit operations, loan administration, treasury management, and commercial banking products and services. * Understanding of regulatory and legal ...

Agility 360

Relationship Banker, Chandler, AZ

Chandler, AZ

$18.25 - $24/hr

Basic knowledge of banking operations, including deposit operations, loan administration, treasury management, and commercial banking products and services. * Understanding of regulatory and legal ...

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All JobsDeposit Operations JobsDeposit Operations Jobs in Arizona

Deposit Operations information

See Arizona salary details

$10

$24

$49

How much do deposit operations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for deposit operations in Arizona is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $28.22 per hour, depending on experience, location, and employer.

What are some common challenges faced in a deposit operations role, and how can new team members prepare for them?

Deposit Operations professionals often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and quickly resolving discrepancies in account activity. New team members can prepare by familiarizing themselves with industry regulations, developing strong attention to detail, and improving their proficiency with banking software systems. Regular collaboration with other departments, such as IT and customer service, also helps ensure smooth processes and timely issue resolution. Being proactive in communication and staying organized are key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive in deposit operations, and why are they important?

Deposit Operations professionals require strong attention to detail, knowledge of banking regulations, and experience with account reconciliation, often supported by a background in finance or banking. Familiarity with core banking systems, transaction processing software, and compliance monitoring tools is typically essential. Strong organizational skills, problem-solving abilities, and effective communication set individuals apart in this role. These skills ensure accurate transaction processing, regulatory compliance, and efficient resolution of issues, all of which are vital for maintaining the integrity of banking operations.

What is deposit operations?

Deposit Operations refers to the back-office functions in a bank or financial institution that handle the processing, maintenance, and management of deposit accounts such as checking, savings, and certificates of deposit. This department ensures that transactions like deposits, withdrawals, transfers, and account maintenance are processed efficiently and accurately. They also ensure compliance with banking regulations, manage risk, and provide support for customer service teams. Their work is crucial for the smooth functioning of day-to-day banking activities and safeguarding customer funds.

What is the difference between Deposit Operations vs Loan Operations?

AspectDeposit OperationsLoan Operations
Required CredentialsTypically requires banking or finance certifications, basic accounting knowledgeSimilar certifications, with additional focus on credit analysis
Work EnvironmentBank branches, back-office banking departmentsLoan processing centers, back-office banking units
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, mortgage companies
Common Search & Comparison IntentUnderstanding deposit handling, account managementLoan processing, approval procedures

Deposit Operations and Loan Operations are both essential banking roles but focus on different financial products. Deposit Operations handles account deposits, withdrawals, and account maintenance, while Loan Operations manages loan processing, disbursement, and repayment. Both roles require similar certifications and work within banking environments, but they serve different functions within financial institutions.

What are the most commonly searched types of Deposit Operations jobs in Arizona? The most popular types of Deposit Operations jobs in Arizona are:
What are popular job titles related to Deposit Operations jobs in Arizona? For Deposit Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Deposit Operations jobs in Arizona look for? The top searched job categories for Deposit Operations jobs in Arizona are:
What cities in Arizona are hiring for Deposit Operations jobs? Cities in Arizona with the most Deposit Operations job openings:
Deposit Operations jobs near you
Infographic showing various Deposit Operations job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,870 per year, or $24.5 per hour.

Senior Director of Customer Experience and Operations - Association Banking

Western Alliance Bancorporation

Chandler, AZ • On-site

Full-time

Medical, Dental, Retirement

Re-posted 15 days ago

Job description

Job Title:
Senior Director of Customer Experience and Operations - Association Banking
Location:
AZ - Chandler 3075
What you'll do:
The Senior Director of Customer Experience and Operations is a senior leader responsible for building a high performing operations organization that delivers exceptional client experience, scalable process efficiency, and robust risk & compliance outcomes for HOA / Community Association / Realtor-Broker and other related client types in one of Western Alliance Banks' crown jewel line of business. You will set the strategy with the heads of Sales and Product, lead cross functional execution, and develop leaders who manage front line teams that support onboarding, relationship banking support, contact center, treasury & payments (ACH, wires, positive pay, lockbox), exception processing, and back office controls. Your mandate is to deliver material improvements in client satisfaction and grow capacity faster than volume, modernize processes and tooling, and deliver measurable productivity, quality, and risk posture. The Alliance Association Banking division of Western Alliance Bank is the largest HOA banking program in the country with a 21.5% 5-year CAGR. The customer experience team is compromised of 150+ people that deliver products and services to 45,000 community associations.
  • Define a 12-24 month operating vision and roadmap (people, process, technology) that continues the multi-year customer facing operations transformation initiative while supporting deposit growth and customer retention in HOA banking; translate strategy into quarterly objectives/key results and goals for each function.
  • Build and mentor a strong bench of leadership and people managers; drive a culture of accountability, coaching, and career paths that scale with business growth.
  • Serve as the senior liaison to Sales, Product/TM, Compliance, Risk, Finance, and Technology to align capacity plans, product changes, and operational readiness for launches and delivery of exceptional client support.
  • Own service delivery outcomes (SLAs, response & resolution times, first contact resolution, NPS/CSAT - Net Promoter Score/Customer Satisfaction Score) across relationship banking support, onboarding/boarding, and contact center.
  • Partner with Sales leaders to create a cohesive service model that deepens relationships with all clients (small to large); implement processes that reduce avoidable churn and expand product penetration (TM services, digital channels, client software integration, etc.).
  • Establish standard work, KPIs, and visual management across teams; deploy Lean/continuous improvement to remove waste and rework; codify best practices and SOPs (standard operating procedures).
  • Implement capacity models and workforce management to forecast volume, plan staffing, and optimize schedules across time zones and channels.
  • Actively support and lead cross functional projects focused on the automation of onboarding and data integrations with common HOA/PM accounting systems; reduce manual touch points and error rates.
  • Ensure strong operational risk management across payments, KYC/AML, Reg E/CC, data privacy, DoRA, and model vendor controls; maintain clean audit/regulatory results.
  • Strengthen first line of defense controls (reconciliations, GL balancing, maker checker, exception handling); continuously improve loss prevention and incident response.
  • Oversees operational audits and remediation efforts to ensure successful completion and compliance with internal and regulatory standards.
  • Deliver productivity improvements and unit cost reductions while maintaining service targets.• Align KPIs to business outcomes.
  • Foster inclusion, engagement, and recognition; drive manager excellence through regular 1:1s, team health metrics, and succession planning.
  • Champion training and knowledge transfer programs so teams stay current on products, systems, and regulatory changes.
  • Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What you'll need:
  • 15+ years of related experience in Branch Banking Operations, Treasury Management Service or similar field.
  • Bachelor's degree in related field required; Masters or MBA in related field preferred.
  • Previous leadership experience required.
  • Expert knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Demonstrated success running multi-team operations (onboarding/boarding, contact center, treasury & payments, or equivalent) at scale.• Strong command of process improvement (Lean/Kaizen), KPI design, workforce planning, and cross functional program leadership.
  • Expert speaking and writing communication skills.
  • Occasional travel required.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation

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