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Deposit Operations Officer Jobs in Ohio (NOW HIRING)

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Deposit Operations Officer information

What is a deposit operations officer?

A Deposit Operations Officer is a banking professional responsible for overseeing the daily operations related to deposit accounts within a financial institution. Their duties often include managing account maintenance, ensuring regulatory compliance, resolving discrepancies, and supporting internal and external customers with deposit-related issues. They play a key role in ensuring smooth transaction processing, accurate record-keeping, and adherence to industry standards and policies. This position typically requires strong attention to detail, problem-solving skills, and knowledge of banking regulations.

What are the key skills and qualifications needed to thrive as a deposit operations officer, and why are they important?

To thrive as a Deposit Operations Officer, you need a solid understanding of banking regulations, transaction processing, and account management, typically supported by a degree in finance or business and relevant banking experience. Familiarity with core banking systems, payment processing platforms, and compliance management tools is essential. Strong attention to detail, analytical thinking, and effective communication skills help you resolve discrepancies and coordinate with various departments. These skills ensure the accuracy, security, and efficiency of deposit operations, supporting customer trust and regulatory compliance.

What are some common challenges faced by deposit operations officers and how can they be effectively managed?

Deposit Operations Officers often encounter challenges such as maintaining compliance with changing banking regulations, ensuring accurate transaction processing, and managing large volumes of data. Staying current with regulatory updates and implementing robust internal controls can help avoid compliance issues. Effective communication and collaboration with IT, compliance, and front-line staff are also key, as these teams work together to resolve discrepancies and improve operational efficiency. Leveraging technology to automate routine tasks and participating in ongoing training can further enhance performance and reduce errors.

What is the difference between Deposit Operations Officer vs Deposit Services Specialist?

AspectDeposit Operations OfficerDeposit Services Specialist
CredentialsTypically requires banking or finance certifications, relevant experienceSimilar credentials, often entry to mid-level banking certifications
Work EnvironmentBanking operations department, back-office settingCustomer service centers, branch support roles
Employer & IndustryCommercial banks, financial institutionsRetail banks, credit unions, financial service providers
Search & Comparison IntentUnderstanding operational roles in deposit processingCustomer-facing deposit services roles

The Deposit Operations Officer primarily handles back-office deposit processing, ensuring accuracy and compliance within banking operations. In contrast, the Deposit Services Specialist often interacts directly with customers, providing deposit-related support and services. While both roles require banking knowledge and certifications, their focus areas differ—one on operational efficiency, the other on customer service.

What are popular job titles related to Deposit Operations Officer jobs in Ohio?

For Deposit Operations Officer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Deposit Operations Officer jobs in Ohio look for?

The top searched job categories for Deposit Operations Officer jobs in Ohio are:

What cities in Ohio are hiring for Deposit Operations Officer jobs?

Cities in Ohio with the most Deposit Operations Officer job openings:

Deposit Operations Officer jobs near you

Divisional Chief Information Officer - Branch Network and Operations

Opportunities

Columbus, OH • On-site

Other

Posted yesterday

New

Job description

Divisional Chief Information Officer (Divisional CIO)

The Divisional Chief Information Officer (Divisional CIO) serves as part of the Executive Leadership team aligned to a designated business domain and is accountable for the strategy, delivery, modernization, support, resilience, security, and continuous improvement of technology capabilities supporting that domain.

The Divisional CIO partners with business executives to align technology investments with business objectives, drive digital transformation, improve operational efficiency, strengthen customer and employee experiences, and ensure technology capabilities deliver measurable business value.

The Divisional CIO leads a portfolio of products, applications, platforms, engineering teams, vendors, and technology initiatives while maintaining alignment with enterprise architecture, cybersecurity, data governance, technology standards, and regulatory requirements.

The role reports to the Chief Information Officer and serves as the primary technology relationship manager for assigned business executives and stakeholders.

Domain Scope Responsible for technology supporting:

  • Branch Banking
  • Teller Systems
  • ATM Platforms
  • Call Center Technologies
  • Customer Service Operations
  • Back Office Operations
  • Deposit Operations
  • Loan Operations
  • Operational Workflow and Processing Platforms

Domain-Specific Responsibilities:

  • Develop technology strategy supporting branch and operational excellence.
  • Optimize branch employee productivity and customer service capabilities.
  • Lead ATM and self-service technology strategy.
  • Modernize customer interaction and call center technologies.
  • Drive workflow automation and operational efficiency programs.
  • Improve straight-through processing and reduce manual operational activities.
  • Support branch transformation and future operating models.
  • Ensure operational technology platforms maintain strong service levels and resiliency.

Essential Functions:

  • Business Relationship Management
  • Technology Strategy & Planning
  • Portfolio & Investment Management
  • Architecture, Engineering & AI Leadership
  • Operational Excellence
  • Risk, Security & Compliance
  • Vendor & Third-Party Management
  • Leadership & Talent Development
  • Financial Management
  • Executive Communication & Governance

Additional Essential Functions:

  • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment

What You Bring to the Team:

  • Leadership Competencies
  • Strategic Thinking
  • Executive Presence
  • Business Acumen
  • Financial Management
  • Relationship Management
  • Organizational Leadership
  • Talent Development
  • Change Leadership
  • Decision Making
  • Communication and Influence
  • Technical Competencies
  • Technology Strategy and Architecture
  • Product Management
  • Application Engineering
  • Cloud Technologies
  • AI and Automation
  • Cybersecurity and Risk Management
  • Data and Analytics
  • Vendor Management
  • Agile Delivery and DevSecOps
  • IT Governance and Portfolio Management

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree Banking, financial services, consulting, technology or related field

Work Experience: 12 - 15 years Progressive technology leadership experience 8 - 12 years Large-scale application, product, engineering, or technology organizational leadership experience

Additional Knowledge, Skills and Abilities:

  • Demonstrated experience aligning technology strategy with business objectives.
  • Experience managing complex technology portfolios and budgets.
  • Experience leading enterprise transformation and modernization initiatives.
  • Experience working within highly regulated industries; banking or financial services preferred.
  • Proven success leading technology teams through organizational change and growth.

Licenses and Certifications:

  • Certified Information Systems Security Professional Upon Hire
  • PMP Project Management Professional Upon Hire
  • TOGAF Upon Hire
  • Certified Scrum Practitioner SAFe Certification Upon Hire
  • Cloud Platform Certifications (Microsoft Azure, AWS, or Google Cloud) Upon Hire

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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