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Deposit Operations Associate Jobs in Durham, NC (NOW HIRING)

NC SECU

Associate Member Services Officer

Mebane, NC

... branch operations. Associate MSOs perform routine branch duties and follow standard branch ... Learn safe deposit procedures and assist members with accessing their boxes with the assistance of ...

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Carmax

Business Office Associate - Full Time

Raleigh, NC · On-site

$15.50 - $23.30/hr

Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols. * Train and mentor new associates and support store operations by assisting ...

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All JobsDeposit Operations Associate JobsDeposit Operations Associate Jobs in Durham, NC

Deposit Operations Associate information

See Durham, NC salary details

$10

$25

$51

How much do deposit operations associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for deposit operations associate in Durham, NC is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $29.28 per hour, depending on experience, location, and employer.

What is a deposit operations associate?

A Deposit Operations Associate is a banking professional responsible for managing and processing various deposit-related transactions within a financial institution. Their duties typically include verifying and reconciling deposits, handling account maintenance, processing payments, and ensuring compliance with banking regulations. They play a crucial role in supporting daily banking operations and providing customer service related to deposit accounts. Attention to detail and knowledge of banking procedures are essential for this position.

What are the key skills and qualifications needed to thrive as a deposit operations associate?

To thrive as a Deposit Operations Associate, you need a solid understanding of banking procedures, attention to detail, and familiarity with deposit account regulations, typically supported by a high school diploma or equivalent. Proficiency with core banking systems, transaction processing software, and compliance tools like BSA/AML monitoring platforms is commonly required. Strong organizational skills, reliability, and effective communication help you excel in handling high-volume tasks and collaborating with internal teams. These skills are essential to ensure accurate transaction processing, regulatory compliance, and efficient support for both customers and bank operations.

What are some common challenges deposit operations associates face, and how can they effectively manage them?

Deposit Operations Associates often handle high volumes of transactions and must ensure accuracy while meeting tight deadlines. One common challenge is managing multiple priorities, such as processing deposits, reconciling accounts, and resolving discrepancies, all while maintaining compliance with banking regulations. Effective time management, strong attention to detail, and clear communication with team members are key to successfully navigating these demands. Many organizations provide ongoing training and use robust banking software to streamline processes and reduce errors.

What is the difference between Deposit Operations Associate vs Bank Teller?

AspectDeposit Operations AssociateBank Teller
Primary RoleProcessing deposits, verifying transactions, maintaining account accuracyHandling customer transactions, cash handling, account inquiries
Required SkillsAttention to detail, knowledge of banking systems, data entryCustomer service, cash handling, communication skills
Work EnvironmentBack-office, data processing, administrative tasksFront-line, customer-facing, branch environment
CertificationsTypically none required, but banking or financial certifications can helpNone required, but customer service experience preferred

While both roles are essential in banking, a Deposit Operations Associate focuses on processing and verifying transactions behind the scenes, ensuring data accuracy. A Bank Teller interacts directly with customers, handling cash and providing service. Both roles require attention to detail and knowledge of banking procedures, but they differ mainly in their daily tasks and work environment.

What does a deposit operations associate do?

A deposit operations associate is responsible for processing and reconciling customer deposits, ensuring accurate account updates, and maintaining compliance with banking regulations. They often use banking software and perform tasks such as verifying transactions, resolving discrepancies, and supporting daily deposit activities. Attention to detail and knowledge of financial procedures are essential for this role.

What are popular job titles related to Deposit Operations Associate jobs in Durham, NC?

For Deposit Operations Associate jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Deposit Operations Associate jobs in Durham, NC look for?

The top searched job categories for Deposit Operations Associate jobs in Durham, NC are:

What cities near Durham, NC are hiring for Deposit Operations Associate jobs?

Cities near Durham, NC with the most Deposit Operations Associate job openings:

Deposit Operations Associate jobs near you
Infographic showing various Deposit Operations Associate job openings in Durham, NC as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $49,461 per year, or $23.8 per hour.

Operations Compliance Processor (Hybrid)

Raleigh, NC • Hybrid

First Citizens Bank

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

People enjoy working here

Good employer

Recommended by students

Learn more about First Citizens Bankexternal

Full-time

Posted 14 days ago

Job description

Overview

This is a hybrid role (after the initial training period), with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable drivable distance to our Raleigh, NC.

The Operations Compliance Processor within CIS Operations is responsible for ensuring the accuracy, integrity, and maintenance of customer and account information while supporting compliance with internal policies, regulatory requirements, and operational

standards. This role performs a variety of account maintenance, data validation, and compliance-related activities to support Deposit Operations and ensure the timely and accurate processing of customer requests.

The Operations Compliance Processor plays a key role in maintaining data quality, supporting audits and regulatory reviews, identifying and resolving exceptions, and ensuring a high level of service for internal business partners and branch associates.


Responsibilities & Qualifications

Account Maintenance & Processing

  • Process customer and account maintenance requests accurately and within established service level agreements (SLAs).
  • Review and update customer and account information within core banking systems.
  • Process account changes, closures, profile updates, and other operational requests.
  • Ensure all requests are supported by appropriate documentation and approvals.

Data Integrity & Quality Control

  • Review account and customer data for accuracy and completeness.
  • Identify, research, and resolve data discrepancies and exceptions.
  • Perform quality control reviews and participate in data validation activities.
  • Support initiatives focused on improving data quality and operational efficiency.

Compliance & Risk Management

  • Ensure adherence to bank policies, procedures, and regulatory requirements.
  • Support FDIC 370, CIS operations compliance, and data governance initiatives.
  • Assist with internal and external audits by providing documentation, research, and responses to auditor inquiries.
  • Identify potential control gaps and escalate issues as appropriate.

Reporting & Operational Support

  • Review and monitor operational and compliance reports.
  • Research exceptions and provide timely resolutions.
  • Assist with monthly, quarterly, and annual reporting activities.
  • Support department projects, system implementations, and process enhancements.

Customer & Business Partner Support

  • Provide operational support to branch personnel and internal business partners.
  • Respond to inquiries related to customer and account maintenance activities.
  • Maintain a high level of service and professionalism in all interactions.
  • Communicate effectively regarding processing requirements, exceptions, and status updates.

Qualifications:

High School Diploma or GED and 2 years of experience in Operations or Administrative

 

Preferred Skills:

  • Experience with Hogan or similar core banking systems
  • Strong knowledge of CIS Operations processes
  • Proven ability to manage workflows and resolve complex issues
  • Strong analytical, problem-solving, and communication skills
  • Experience with deposit operations, or compliance-related processes.
  • Experience working with workflow applications such as Pathway or PowerApps 

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits

#LI-FA1

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits

#LI-FA1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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