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Dentrix Support Jobs (NOW HIRING)

The ideal candidate will have experience with Dentrix software, excellent patient communication ... the dental team to support quality patient care Salary Range Part-time $48 - $58 per hour ...

We are committed to ongoing learning, teamwork, and supporting the professional growth of every ... Dentrix Experience with Dentrix dental software preferred Hiring Process [1] Please apply through ...

Basic life support * Dentrix * Driver's license * General Dentistry * Licensed dental hygienist * Local Anesthesia Certification * X-ray / Radiography Certification Preferences * Dentrix * Dexis

Dental assistant

Omaha, NE ยท On-site

$25 - $30/hr

... Dentrix software. Educate patients on oral hygiene and post-treatment care. Maintain a clean, organized, and compliant work environment following infection control protocols. Support front office ...

Dental hygienist

Sherman Oaks, CA ยท On-site

$48 - $58/hr

The ideal candidate will have experience with Dentrix software, excellent patient communication ... the dental team to support quality patient care Salary Range Full-time $48 - $58 per hour ...

Dental hygienist

Baytown, TX ยท On-site

$44 - $48/hr

... support perio-focused treatments Educate patients on oral hygiene and preventive care strategies Apply nitrous oxide and lasers safely as part of treatment protocols Use Dentrix software for ...

... support perio-focused treatments Educate patients on oral hygiene and preventive care strategies Apply nitrous oxide and lasers safely as part of treatment protocols Use Dentrix software for ...

Accurately maintain patient records using Dentrix software. Greet patients, answer phone calls, and address inquiries with professionalism. Assist with daily administrative tasks to support office ...

Dental assistant

Commack, NY ยท On-site

$20 - $25/hr

Use Dentrix software for efficient patient data management. Patient Care: Educate patients on post-treatment care and oral hygiene practices. Act as a team player to support the practice's clinical ...

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Dentrix Support information

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How much do dentrix support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for dentrix support in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is Dentrix Support?

Dentrix Support refers to the customer service and technical assistance provided for Dentrix, a popular dental practice management software. Dentrix Support helps dental offices troubleshoot issues, install updates, and learn how to use the software's features effectively. Support can be accessed via phone, chat, or the Dentrix website, and may include help with scheduling, billing, electronic claims, and data backups. Having access to Dentrix Support ensures that dental practices can maintain smooth operations and resolve technical problems quickly.

What are the key skills and qualifications needed to thrive as a Dentrix Support specialist, and why are they important?

To thrive as a Dentrix Support specialist, you need a solid understanding of dental office operations, technical troubleshooting skills, and familiarity with the Dentrix practice management software, often supported by relevant IT or healthcare experience. Proficiency in remote support tools, ticketing systems, and Dentrix certification or training is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users and resolving issues efficiently. These skills and qualities are vital to ensure dental practices can operate smoothly, minimize downtime, and maximize the effective use of Dentrix software.

What is the difference between Dentrix Support vs Dental Office Administrator?

AspectDentrix SupportDental Office Administrator
Primary RoleTechnical assistance and software support for Dentrix usersManaging daily office operations and administrative tasks
Required SkillsSoftware troubleshooting, technical knowledge, customer serviceCommunication, organization, administrative skills
Work EnvironmentDental practices, support centers, remoteDental office setting
CertificationsNone specific, technical training preferredAdministrative certifications beneficial

While Dentrix Support focuses on providing technical assistance for dental practice management software, Dental Office Administrators handle the overall administrative functions within a dental office. Both roles are essential in dental practices but differ in responsibilities and skill sets.

What are some common challenges faced by Dentrix Support specialists and how can they be addressed?

Dentrix Support specialists often encounter challenges such as troubleshooting complex software issues, guiding users through updates, and assisting with integrating Dentrix with other dental office systems. Effective communication and patience are essential when explaining technical solutions to non-technical users. Building a strong knowledge base and staying up to date with the latest Dentrix features and updates can help specialists resolve issues efficiently and provide high-quality support. Collaborating closely with both IT teams and dental staff ensures smoother problem resolution and enhances the overall user experience.
More about Dentrix Support jobs
What cities are hiring for Dentrix Support jobs? Cities with the most Dentrix Support job openings:
What job categories do people searching Dentrix Support jobs look for? The top searched job categories for Dentrix Support jobs are:
Infographic showing various Dentrix Support job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $38,966 per year, or $18.7 per hour.
Bilingual Dental Patient Support Advisor

Bilingual Dental Patient Support Advisor

Smilebuilderz LLC

Lancaster, PA โ€ข On-site

Other

Re-posted 7 days ago


Job description

Description

Smilebuilderz Mission

To develop an elite team of professionals

that set the standard for providing

quality oral healthcare solutions.

Through our consistent professionalism

and effectiveness, we will become admired by

our peers and respected by our patients..


Evening hours required.


Prior high-volume call center experience and dental knowledge are valuable and preferred in this role.


Essential Job Functions:

  • Provide world class customer service to all Smilebuilderz customers, employees and business partners.
  • Reduce missed appointments.
  • Practice HIPAA and maintain compliance in all patient and employee contact.
  • Answer multi-line telephone.
  • Represent a positive first impression to Smilebuilderz patients.
  • Be knowledgeable in patient services and Smilebuilderz departmental functions.
  • Schedule appointments within the office management software (Dentrix) with efficiency and accuracy.
  • Actively monitor and fill schedule to ensure providers meet daily goals.
  • Follow up with patients requesting to schedule an appointment through Solutionreach.
  • Professionally communicate with other departments in regards to patient care and queries.
  • Process faxes received from the answering service when Data Processing Operators are unavailable.
  • Handle insurance verifications and eligibility checks when Data Processing Operators are unavailable.
  • Inform supervisor of all potential problems and issues immediately.
  • Resolve conflict to achieve the best solution with team members.
  • Attend and participate in weekly customer care center meetings.

Other Functions:

  • Assist with other projects and tasks as assigned by the department Manager.

Requirements

Knowledge, Skills, and Abilities:

  • Proficient communicator
  • Organized
  • Ability to multitask
  • Ability to acclimate to change as directed
  • Team focused
  • Leadership skills
  • Ability to work with little supervision

Qualifications:

  • High school diploma/ GED or 4 years equivalent call center/customer service experience
  • Professional verbal and written communication skills
  • Strong organizational skills with ability to multi-task

Machines/Tools/Equipment:

  • Basic office equipment
  • Multi-line phone system

Working Conditions:

  • Primarily a controlled office environment
  • Required to sit for extended periods of time
  • Periodic scheduled and unscheduled overtime
  • Evening hours required

Join our Team Today! Click the following link to learn more!

https://drive.google.com/file/d/1nGUSyLdiAdr8QPj2p28siqVU2RN6fNrO/view