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Dentrix Support Jobs (NOW HIRING)

Caffall Dental Care

Dental Assistant Needed

Mesa, AZ

$17.75 - $23.25/hr

The Dental Assistant will be responsible for working with patients, supporting doctors for ... Prior Dentrix or Dentrix Ascend experience a plus. Spanish-speaking a plus.

EXCELth INCORPORATED

Dental Biller

New Orleans, LA · On-site

Proficiency in Dentrix dental software is required. Familiarity with Medicaid, Medicare, and ... Support dental providers with coding and documentation best practices. * Participate in internal ...

Layer 9

Support Technician (Onsite)

Ashland, VA · On-site

PowerShell scripting experience or background supporting dental software (Dentrix, Dexis). * Understanding HIPAA compliance standards (for medical/dental clients). * Valid drivers license and clean ...

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How much do dentrix support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for dentrix support in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is Dentrix Support?

Dentrix Support refers to the customer service and technical assistance provided for Dentrix, a popular dental practice management software. Dentrix Support helps dental offices troubleshoot issues, install updates, and learn how to use the software's features effectively. Support can be accessed via phone, chat, or the Dentrix website, and may include help with scheduling, billing, electronic claims, and data backups. Having access to Dentrix Support ensures that dental practices can maintain smooth operations and resolve technical problems quickly.

What are the key skills and qualifications needed to thrive as a Dentrix Support specialist, and why are they important?

To thrive as a Dentrix Support specialist, you need a solid understanding of dental office operations, technical troubleshooting skills, and familiarity with the Dentrix practice management software, often supported by relevant IT or healthcare experience. Proficiency in remote support tools, ticketing systems, and Dentrix certification or training is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users and resolving issues efficiently. These skills and qualities are vital to ensure dental practices can operate smoothly, minimize downtime, and maximize the effective use of Dentrix software.

What is the difference between Dentrix Support vs Dental Office Administrator?

AspectDentrix SupportDental Office Administrator
Primary RoleTechnical assistance and software support for Dentrix usersManaging daily office operations and administrative tasks
Required SkillsSoftware troubleshooting, technical knowledge, customer serviceCommunication, organization, administrative skills
Work EnvironmentDental practices, support centers, remoteDental office setting
CertificationsNone specific, technical training preferredAdministrative certifications beneficial

While Dentrix Support focuses on providing technical assistance for dental practice management software, Dental Office Administrators handle the overall administrative functions within a dental office. Both roles are essential in dental practices but differ in responsibilities and skill sets.

What are some common challenges faced by Dentrix Support specialists and how can they be addressed?

Dentrix Support specialists often encounter challenges such as troubleshooting complex software issues, guiding users through updates, and assisting with integrating Dentrix with other dental office systems. Effective communication and patience are essential when explaining technical solutions to non-technical users. Building a strong knowledge base and staying up to date with the latest Dentrix features and updates can help specialists resolve issues efficiently and provide high-quality support. Collaborating closely with both IT teams and dental staff ensures smoother problem resolution and enhances the overall user experience.
More about Dentrix Support jobs
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What job categories do people searching Dentrix Support jobs look for? The top searched job categories for Dentrix Support jobs are:
Dentrix Support jobs near you
Infographic showing various Dentrix Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Dental Assistant Needed

Caffall Dental Care

Mesa, AZ

$17.75 - $23.25/hr

Full-time

Posted 11 days ago

Job description

Small family-owned Dental practice in Mesa seeking Dental Assistants to join our team. The Dental Assistant will be responsible for working with patients, supporting doctors for procedures, assisting hygienists, taking x-rays, and performing various administrative tasks to ensure the smooth operation of the office. The ideal candidate will have excellent verbal and written communication skills, a professional demeanor, will have graduated from an accredited school and have the appropriate certifications, and a service-oriented attitude, lending to fostering a positive team experience. Prior dental experience a plus. Prior Dentrix or Dentrix Ascend experience a plus. Spanish-speaking a plus.