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Dentaquest Jobs (NOW HIRING)

Customer Service Team Coordinator

Austin, TX · On-site

$17.75 - $23.25/hr

Serve as a liaison between dental offices and DentaQuest by answering remittance, payment, benefit, contract and claims questions. * Resolves problems quickly by regularly interfacing with customer ...

Adhere to DentaQuest business processes. * Other duties as assigned. Skills & Requirements Required Experience * BS or equivalent and 2 - 4 years work experience in health or dental insurance ...

DentaQuest is an equal opportunity employer. We believe that your work history is the best measure of the value you will bring to the company. We do not base any employment decision on a person ...

Customer Service Team Coordinator

Austin, TX

$17.75 - $23.25/hr

Serve as a liaison between dental offices and DentaQuest by answering remittance, payment, benefit, contract and claims questions. * Resolves problems quickly by regularly interfacing with customer ...

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Dentaquest information

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$12

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$32

How much do dentaquest jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for dentaquest in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.56 per hour, depending on experience, location, and employer.

What is DentaQuest?

DentaQuest is a leading dental benefits administrator in the United States, focused on improving the oral health of individuals through managed dental care programs. They partner with state governments, commercial health plans, and employers to provide dental insurance plans and services. DentaQuest also invests in community initiatives and research to help reduce oral health disparities and promote access to quality dental care. Their offerings include administering Medicaid, Medicare Advantage, and commercial dental plans, as well as providing resources for preventive dental care.

What are some common challenges faced by team members working at DentaQuest, and how does the organization support employees in overcoming them?

At DentaQuest, team members often work in a fast-paced environment where adaptability and attention to detail are crucial, especially when handling sensitive patient information and navigating diverse dental benefit plans. Common challenges include staying updated with evolving regulations in dental care and managing high volumes of inquiries from members or providers. DentaQuest supports employees through comprehensive training programs, clear communication channels, and access to resources such as mentorship and ongoing professional development, helping staff maintain high service standards and grow their expertise.

What are the key skills and qualifications needed to thrive as a DentaQuest dental insurance representative, and why are they important?

To thrive as a DentaQuest dental insurance representative, you need a thorough understanding of dental insurance policies, claims processing, and customer service, often supported by a background in insurance or healthcare administration. Familiarity with insurance management software, CRM systems, and regulatory compliance tools is typically required. Excellent communication, problem-solving, and attention to detail are soft skills that set top performers apart in this role. These skills ensure accurate support for members and providers, efficient claims handling, and a positive customer experience.

What is the difference between Dentaquest vs Dental Assistant?

AspectDentaquestDental Assistant
CredentialsVaries; often requires dental-related certifications or experienceHigh school diploma; dental assisting certification often preferred
Work EnvironmentDental clinics, community health programs, insurance-related settingsDental offices, clinics, hospitals
Employer & Industry UsageDental insurance providers, healthcare organizationsDental practices, clinics, hospitals

While Dentaquest primarily refers to a dental insurance provider or organization, a Dental Assistant is a clinical role working directly with patients in dental offices. Dentaquest employees may work in administrative or support roles within the dental industry, whereas Dental Assistants perform hands-on clinical tasks. Both roles are integral to dental health services but differ significantly in responsibilities and work settings.

Is DentaQuest a good company to work for?

DentaQuest is a healthcare company that offers roles in dental benefits management and healthcare services. Employee reviews often cite a collaborative environment and opportunities for professional development, though experiences can vary by position and location.
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What cities are hiring for Dentaquest jobs?

Cities with the most Dentaquest job openings:

What states have the most Dentaquest jobs?

States with the most job openings for Dentaquest jobs include:

What job categories do people searching Dentaquest jobs look for?

The top searched job categories for Dentaquest jobs are:

Infographic showing various Dentaquest job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 60% Physical, 14% Hybrid, and 26% Remote job distribution, with an average salary of $43,066 per year, or $20.7 per hour.

Director, Health Plan Dental Solutions, DentaQuest

Sun Life Financial

Portland, ME • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

91st of 310 rated insurance


Job description

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.


Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK.

The opportunity:

The Director, Health Plan Dental Solutions leads DentaQuest's efforts to identify and build new Health Plan relationships. In conjunction with the VP, Business Development, this position will independently engage senior decision makers across regional and national health plans and demonstrate the value of DentaQuest's Medicaid, Medicare Advantage, and commercial "white label" offerings.

How You will Contribute:

  • Develop and refine a comprehensive business development plan to reinforce DentaQuest's competitive positioning

  • Articulate and deliver the DentaQuest story to Health Plans, championing our Medicaid, Medicare Advantage and commercial "white label" dental solutions

  • Proactively identify, qualify, and pursue new health plan partnerships independent of formal RFP cycles through targeted outreach campaigns

  • Develop and present persuasive business cases, ROI analyses, and value propositions to health plan executives to support decision-making and advance sales opportunities

  • Continually assess emerging market trends and regulatory developments; communicates findings to leadership for strategic assessment

  • Create and manage a robust opportunity pipeline, providing accurate forecasting and strategic analysis to leadership with recommendations on overall planning and resource allocation

  • Identify cross-sell and upsell opportunities within existing health plan accounts, driving incremental revenue and deepening partnerships.

  • Own inbound health plan leads, quickly qualifying and advancing promising opportunities.

  • Achieve new business revenue, pipeline and activity objectives

  • Position DentaQuest as a strategic partner aligned to health plan objectives related to quality, affordability, growth, and member experience

  • Lead cross-functional collaboration with internal partners to develop compliant, differentiated solutions

  • Guide prospective partners through complex contracting, approval, and onboarding processes

  • Serve as the primary liaison for new health plan partners during the pre-launch phase, clearly communicating client expectations and success criteria to ensure a seamless transition from sales to implementation.

  • Maintain detailed records of prospecting activities, pipeline status, and sales outcomes in CRM systems, regularly reporting progress to leadership.

  • Represent DentaQuest at industry conferences, health plan association meetings, and key stakeholder forums as a key subject matter expert

What you will bring with you:

  • Bachelor's degree in business, healthcare administration, or a related field, or equivalent experience

  • 10 or more years of progressive health planfocused business development or sales experience

  • Demonstrated success working with Medicaid and Medicare Advantage health plans

  • Strong understanding of health plan decisionmaking structures, procurement processes, and regulatory considerations

  • Proven ability to create and advance opportunities outside of formal RFP processes

  • Established relationships with health plan executives or senior leaders strongly preferred

  • Experience positioning delegated models, administrative services, or whitelabel solutions is a plus

  • Ability to operate independently in a remote environment while managing multiple complex opportunities

  • Willingness and ability to travel regularly within assigned region

  • Exceptional written, verbal, and executivelevel presentation skills

  • Strong organizational skills and proficiency with CRM systems and standard business software

Key Attributes for Success

  • Entrepreneurial drive and the ability to self-generate activity without relying on formal RFPs or state procurement processes.

  • Strong relationship-building and networking skills, particularly with health plan executives and decision-makers.

  • Proven track record of closing complex, consultative sales in the health plan sector.

  • Excellent communication, negotiation, and presentation abilities tailored to sophisticated health plan audience

Salary:

Salary Range: $141,600 - $212,400
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Business Development - Non Actuarial

Posting End Date:

27/08/2026

What Sun Life Assurance Company of Canada employees say

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