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Dental Receptionist Jobs in Springfield, IL (NOW HIRING)

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling ...

Vision Care Associates

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Vision Care Associates (C)

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Optical Receptionist is ...

Arc at Sangamon valley

Receptionist

Springfield, IL

$15 - $17/hr

The Receptionist will provide exceptional customer service by answering inquiries and obtaining ... Health, Dental, Vision, 401K, and more * Company Paid Life Insurance - at no cost to you * Free ...

Catholic Charities

Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

Previous receptionist, administrative, customer service, or social services experience preferred. * Strong computer skills, Microsoft Office proficiency is expected. * Excellent verbal and written ...

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All JobsDental Receptionist JobsDental Receptionist Jobs in Springfield, IL

Dental Receptionist information

See Springfield, IL salary details

$11

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How much do dental receptionist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for dental receptionist in Springfield, IL is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What does a dental receptionist do?

A dental receptionist is responsible for managing the front desk at a dental office. Their duties include greeting patients, scheduling appointments, answering phone calls, maintaining patient records, and handling billing or insurance paperwork. They play a key role in ensuring the office runs smoothly and patients have a positive experience. Strong communication and organizational skills are essential for this role.

What does a dental receptionist do?

As a dental receptionist, your duties are to greet patients when they arrive at a dental office, schedule appointments or follow-up visits, handle billing paperwork, and file patient histories. When results from x-rays or other tests are ready, you make sure the dentist knows so that they can deliver the results to the patient. You also have general clerical responsibilities, such as data entry, photocopying and scanning documents, communicating with vendors and medical suppliers, and maintaining the office.

What are the key skills and qualifications needed to thrive as a dental receptionist, and why are they important?

To thrive as a Dental Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in administrative or customer service roles often preferred. Familiarity with dental practice management software, appointment scheduling systems, and basic billing procedures is typically required. Excellent communication, professionalism, and the ability to remain calm under pressure help build rapport with patients and support a positive office environment. These skills ensure smooth front desk operations, efficient patient flow, and high-quality patient experiences in a dental practice.

What are the most common challenges faced by dental receptionists, and how can they be managed?

Dental receptionists often juggle multiple tasks simultaneously, such as scheduling appointments, handling patient inquiries, managing records, and processing insurance claims. One common challenge is balancing the needs of patients at the front desk with incoming phone calls, which requires effective multitasking and prioritization. Staying organized, using digital scheduling tools, and maintaining clear communication with both patients and dental staff can help manage these demands. Continuous training on office management software and regular team meetings also contribute to smoother operations and reduced stress.

What is the difference between Dental Receptionist vs Dental Assistant?

AspectDental ReceptionistDental Assistant
CredentialsHigh school diploma; certification optionalDental assisting certification often preferred
Work EnvironmentFront office, patient check-in/out, schedulingOperates in clinical areas, assists with procedures
Employer & Industry UsageDental offices, clinics, dental chainsDental practices, clinics, hospitals
Common Search & ComparisonOften compared for patient interaction and administrative dutiesCompared for clinical support and procedure assistance

The main difference is that a Dental Receptionist handles administrative tasks like scheduling and patient check-in, while a Dental Assistant provides clinical support during dental procedures. Both roles are essential in dental practices but focus on different aspects of patient care and office management.

Do dental receptionists make more than dental assistants?

Dental receptionists typically earn less than dental assistants. While salaries vary by location and experience, dental assistants generally have higher average wages due to their clinical responsibilities and required certifications.

Is it hard to be a dental receptionist at a dental office?

Being a dental receptionist involves managing patient schedules, answering phones, and handling administrative tasks, which requires good communication skills and organization. The role can be fast-paced and may involve multitasking, but it generally does not require advanced technical skills or certifications. Experience with dental software and a professional demeanor are beneficial for success in this position.

What are the requirements to be a dental receptionist?

A dental receptionist typically needs a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and dental management systems. Some employers may prefer previous experience in healthcare or customer service, and certifications such as CPR can be advantageous.
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What are the most commonly searched types of Dental Receptionist jobs in Springfield, IL?

The most popular types of Dental Receptionist jobs in Springfield, IL are:

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For Dental Receptionist jobs in Springfield, IL, the most frequently searched job titles are:

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The top searched job categories for Dental Receptionist jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Dental Receptionist jobs?

Cities near Springfield, IL with the most Dental Receptionist job openings:

Dental Receptionist jobs near you
Infographic showing various Dental Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,619 per year, or $18.6 per hour.

Front Desk Receptionist (Chatham)

Dental Dreams

Chatham, IL • On-site

$15.25 - $19.50/hr

Other

PTO

Posted 24 days ago

Dental Dreams rating

5.6

Company rating: 5.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

804th of 894 rated healthcare providers

Job description

Front Desk Receptionist

Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be bilingual (Spanish) with great customer service skills and a passion for helping others.

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Responsibilities:

  • Maintain a high level of customer service at all times
  • Work as part of a team with emphasis on communication
  • Schedule patient appointments per month and daily patient goals
  • Answer phones and confirm appointments
  • Greet and check-in patients
  • Accurately verify dental benefits
  • Maintain detailed patient records in a fast-paced environment
  • Collect payments, co-payments, and deductibles
  • Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
  • Pull patient charts for future appointments when necessary
  • Maintain a clean and professional office environment
  • Assist with presenting and/or explaining treatment plans

Qualifications:

  • Bilingual (Spanish)
  • Customer Service experience
  • Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

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