Description
ย Join Heritage Health as a full-time (1.0 FTE) Dental Assistant Supervisor and become part of a team dedicated to making a difference every day. We believe exceptional patient care starts with supporting our employees, which is why we foster a collaborative culture, meaningful career growth opportunities, and a strong commitment to work-life balance. Here, you'll find a rewarding career where you can thrive both professionally and personally.ย
Why You Should Join our Dynamic Healthcare Team:
Passionate Purpose: We're committed to enhancing lives, every day.ย
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: Enjoy a predictable schedule with no evenings, weekends or holidays that supports a healthy work-life balance.ย
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits that support your well-being and future.ย
Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You!
Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO-covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match-100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.ย
The Dental Assistant Supervisor ensures consistency in clinical standards, supports and participates in continuous improvement initiatives, and partners with leadership, dentists, and hygienists to optimize patient care delivery. This role holds supervisory authority, including hiring, training, evaluating, and supporting the professional growth of dental assistants, while also providing high-quality dental care in accordance with national guidelines and organizational expectations.ย
Requirements
The Minimum Qualificationsย
- Current Dental Assistant certification/licensure, or equivalent experienceย
- Minimum of 2 years of dental assisting experienceย
- Minimum of 2 years of supervisory or leadership experienceย
- BLS certification, required or must obtain within 90 days of hireย
- Strong knowledge of dental procedures, instruments, and infection control standardsย
- Strong communication and teamwork skillsย
- Experience with Dentrix Enterprise and Dexis, preferred.ย ย ย
Your Essential Duties:ย
- Perform all Dental Assistant duties including but not limited to full clinical, radiographic, infection control, patient care, and administrative functions permitted under Idaho State Law and organizational policy & procedure.ย
- Provides direct supervision, leadership, and performance management for the dental assisting team, including hiring, coaching, evaluating, and supporting professional development in alignment with organizational policies.ย
- Oversees daily clinical operations by ensuring adequate staffing, managing schedules, approving time-off requests, and adjusting assignments to maintain efficient patient flow and high-quality care.ย
- Ensures compliance with all regulatory and organizational standards, including OSHA, HIPAA, infection control protocols, Idaho State Law, and Heritage Health policies and procedures.ย
- Leads onboarding, competency validation, and ongoing training for dental assistants, ensuring consistent clinical standards and adherence to best practices.ย
- Monitors and maintains clinical quality and safety, including oversight of sterilization processes, equipment functionality, operatory readiness, and adherence to maintenance schedules.ย
- Manages inventory, supply ordering, and vendor coordination, ensuring cost-effective purchasing and uninterrupted availability of clinical materials and equipment.ย
- Collaborates with leadership, dentists, hygienists, and cross-department supervisors to optimize workflow, enhance patient experience, and support organizational goals.ย
- Identifies operational challenges and implements process improvements, using data, feedback, and clinical insight to strengthen efficiency, quality, and team performance.ย
- Addresses staff concerns, resolves conflicts, and provides real-time support to ensure a positive, professional, and patient-centered work environment.ย
- Supports and participates in departmental meetings, audits, quality initiatives, and compliance reviews, ensuring documentation and follow-through on action items.ย
- Communicates expectations clearly and consistently, ensuring dental assistants understand their responsibilities, performance standards, and organizational priorities.ย
- Ensures completion and documentation of all required department testing, maintenance, and regulatory checks, escalating concerns as appropriate.ย
- Maintains the ability to perform all duties of a Dental Assistant, providing clinical support as needed to maintain patient flow and operational continuity.ย
- Regular and predictable attendance is an essential function of this position.ย
- Performs miscellaneous job-related duties as assigned.ย
Your Essential Leadership Dutiesย
- Fosters a person-centered environment and culture to meet the organization's mission, vision, and values.ย
- Accountable for fostering an environment and culture that focuses on fulfilling the organization's mission, vision, and values through collaboration.ย ย
- Leads and mentors direct reports so that they have the tools and resources needed to partner efficiently with each other, employees and community partners.ย
- Practices effective communication with active listening, adaptability, empathy, and transparency.ย
- Leads by an example of self-awareness and curiosity by proactively seeking feedback and modifying behavior accordingly.ย
- Ensures every member of the team works to their fullest potential by driving engagement, accountability, setting goals, and providing direction.ย
- Fosters a trust-based work environment as a leader by modeling dignity, respect, fairness, and confidentiality.ย
Your Success Factorsย
- Strong leadership, operational awareness, and the ability to guide a team in delivering consistent, high-quality clinical support.ย ย
- Must possess a deep understanding of dental assisting practices and regulatory requirements, applying this knowledge to ensure compliance, efficiency, and excellence in patient care.ย ย
- Effective communication is essentialย
- Ability to set clear expectations, provide coaching and feedback, and navigate challenging conversations with professionalism and emotional intelligenceย
- Ability to work independently while coordinating the efforts of the entire dental assisting team, managing staffing needs, and maintaining smooth clinic operations even amid frequent interruptions or unexpected situationsย
- Must demonstrate cultural competence and the ability to build positive relationships with individuals from diverse backgrounds, fostering a supportive, inclusive, and patient-centered environmentย
- Must demonstrate sound decision-making, and the ability to create a cohesive, high-performing teamย