Denial Specialist (Remote)Pay Rate: $22.47/hr
Remote: Must reside in US
Schedule: Tuesday–Saturday, 1:00 PM–10:00 PM CST
Contract with potential to extend: 1/12/26 - 12/11/2026
Position OverviewThe Denial Specialist generates, processes, and maintains provider and member correspondence related to preservice and concurrent reviews. This role supports denial workflows by ensuring accurate documentation, timely communication, and compliance with regulatory standards.
Key ResponsibilitiesGenerate and process correspondence using EMR documentation within required timelines.
Review incoming faxes and upload documentation into the electronic medical record system.
Maintain and update correspondence templates based on regulatory or interdepartmental needs.
Coordinate data collection, analysis, and reporting related to the denial process.
Monitor compliance and turnaround time (TAT) logs for all notifications.
Fax denial letters to providers.
Make 25–35 outbound calls per day.
Perform additional duties as assigned while adhering to all policies and standards.
QualificationsEducation
Experience
1–2 years of related experience.
Knowledge of the denials process and medical record information preferred.
Background in customer service or medical office administration is highly beneficial.
Skills
Strong computer skills; proficiency with Microsoft Office and Microsoft Teams.
Familiarity with medical terminology.
Preferred: HCPCS/CPT coding knowledge.
Work EnvironmentFully remote; candidates may be located in any U.S. time zone.
Not member-facing and not required to work onsite.
Training provided on day one, including system setup and onboarding.
Additional RequirementsInterview ProcessCLIENT does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.