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Delivery Services Manager Jobs (NOW HIRING)

RKW Residential

Resident Services Manager

Naples, FL

The Resident Services Manager plays a key role in supporting the Property Manager by overseeing all ... Ensure timely generation, delivery, and completion of all applicant and move-in documentation in ...

The Hospital at Westlake Medical Center

... OR) Manager that will oversee the daily operations of surgical services within a healthcare ... This role ensures the delivery of safe, efficient, and high-quality patient care in the operating ...

Winona PR

Guest Services Manager

Winona, MN · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in ... Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and ...

UDR Inc

Resident Services Manager

Herndon, VA

The Resident Services Manager focuses on the management of all aspects of customer service by ... deliver all resident specific and community letters and notifications, legal notifications, in ...

UDR

Resident Services Manager

Herndon, VA · On-site

The Resident Services Manager focuses on the management of all aspects of customer service by ... deliver all resident specific and community letters and notifications, legal notifications, in ...

Digible

Client Services Manager

Denver, CO

$95K - $125K/yr

Lead, coach and develop a team of 6-8 account managers focused on delivering high-quality client service to enterprise and strategic accounts * Foster a culture of accountability, collaboration, and ...

Sares Regis Group

Resident Services Manager

Oakland, CA · On-site

$30 - $35/hr

Resident Services Manager Job Locations US-CA-Oakland | US-CA-Northern California Job ID 2026-6233 ... Plan, promote and deliver resident events and activities ensuring resident's find value outside the ...

Clydeco

Workplace Services Manager

Atlanta, GA · Hybrid

This person will manage local workplace teams, while being a key contact for Partners and Business ... Coordinate with other departments to deliver best in class services to support organizational goals ...

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Delivery Services Manager information

See salary details

$29K

$93.9K

$160.5K

How much do delivery services manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for delivery services manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What does a delivery services manager do?

A Delivery Services Manager oversees the planning, coordination, and execution of delivery operations within a company or organization. They are responsible for ensuring that products or services are delivered to clients on time and in good condition. Their duties often include managing delivery staff, optimizing routes, handling customer inquiries or complaints, and ensuring compliance with safety and quality standards. Additionally, they may analyze delivery processes to identify areas for improvement and implement strategies to enhance efficiency.

What are the key skills and qualifications needed to thrive as a delivery services manager?

To thrive as a Delivery Services Manager, you need strong organizational skills, logistics experience, and often a degree in supply chain management or a related field. Familiarity with transportation management systems (TMS), route optimization software, and fleet management tools is typically required. Exceptional leadership, problem-solving abilities, and customer service skills help you stand out in this role. These competencies are crucial for ensuring efficient, cost-effective, and reliable delivery operations that meet customer expectations.

What are some common challenges a delivery services manager faces when coordinating between clients and delivery teams?

A Delivery Services Manager often navigates challenges like aligning client expectations with operational realities, managing last-minute schedule changes, and ensuring on-time deliveries despite unforeseen obstacles such as traffic, weather, or staffing shortages. Effective communication and problem-solving skills are key, as the role requires balancing client satisfaction with logistical efficiency. The manager also works closely with cross-functional teams, including customer service, drivers, and warehouse staff, to resolve issues swiftly and keep service levels high.

What is the difference between Delivery Services Manager vs Logistics Coordinator?

AspectDelivery Services ManagerLogistics Coordinator
CredentialsRelevant experience, certifications in supply chain or logisticsSimilar certifications, often entry to mid-level
Work EnvironmentOversees delivery teams, manages routes, and ensures timely deliveriesCoordinates shipments, tracks inventory, and supports logistics operations
Industry UsageCommonly employed in delivery and courier companiesUsed across various industries including manufacturing and retail

The Delivery Services Manager focuses on overseeing delivery operations, managing teams, and ensuring timely service. In contrast, the Logistics Coordinator handles shipment planning, tracking, and supporting overall logistics processes. Both roles require logistics knowledge but differ in scope and responsibilities.

Is delivery services manager a stressful job?

A delivery services manager oversees logistics, schedules, and staff, which can involve high-pressure situations such as meeting delivery deadlines and managing operational issues. The role often requires strong organizational skills and the ability to handle unexpected challenges, which can contribute to stress levels depending on workload and company environment.

What cities are hiring for Delivery Services Manager jobs?

Cities with the most Delivery Services Manager job openings:

What states have the most Delivery Services Manager jobs?

States with the most job openings for Delivery Services Manager jobs include:

What are popular job titles related to Delivery Services Manager jobs?

For Delivery Services Manager jobs, the most frequently searched job titles are:

Delivery Services Manager jobs near you
Infographic showing various Delivery Services Manager job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Resident Services Manager

Naples, FL

RKW Residential
Real Estate • 1 - 5K employees
Learn more about RKW Residentialexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Oversee all resident-facing services, address resident needs, and respond promptly to resident requests.

  • Manage the move-out process, including home inspections and assessing charges, and oversee lease renewals.

  • Ensure property systems operate efficiently, maintain data accuracy, and support performance reporting.

Job description

Revised: 3.2026

Summary:
The Resident Services Manager plays a key role in supporting the Property Manager by overseeing all resident-facing services and ensuring resident satisfaction. This position is responsible for addressing day-to-day resident needs, mentoring the onsite team, and managing the move-out process. The Resident Services Manager proactively enhances the resident experience, promotes retention, and ensures operational excellence in alignment with Arqline standards.

Essential Duties and Responsibilities:

Resident Experience & Retention:

  • Promote resident satisfaction and retention by addressing concerns, resolving service issues, and responding promptly to resident requests in compliance with legal and procedural requirements.
  • Manage resident communications by distributing relevant updates, responding to inquiries, and maintaining transparent, effective engagement.

Leasing & Renewal Management:

  • Conduct leasing presentations, highlighting property features, benefits, pricing, and amenities with a strong knowledge of the local market.
  • Ensure timely generation, delivery, and completion of all applicant and move-in documentation in accordance with company policy.
  • Oversee the resident move-out process, including home inspections and assessing applicable charges.
  • Manage the renewal process by following up on renewal letters, finalizing new rates, inspecting homes, addressing resident questions, and ensuring all documents and charges are accurate.

Operations & Systems Management:

  • Ensure property systems (package delivery, security, Funnel, OneSite, access control, etc.) operate efficiently and are utilized in alignment with company policies, supporting property goals for these systems.
  • Maintain data integrity by accurately entering and updating resident and prospect information in the property management system.
  • Support, prepare and track performance reports that measure key metrics such as renewals, resident satisfaction, occupancy, traffic, conversion ratios, and application statuses.
  • Research and troubleshoot data or reporting issues, escalating to appropriate support teams when necessary.

Vendor Relations:

  • Partner with vendors by responding to questions and facilitating coordination as needed.

Financial & Compliance Support:

  • Work closely with the centralized accounting team to execute financial processes including delinquency management, final account statements, and eviction procedures.

Other duties as assigned by the Property Manager or

Preferred Qualifications:

Education:

  • High school diploma or equivalent required; Bachelor’s degree in Business Administration or similar field preferred.

Experience:

  • Minimum of 3 years of experience in multifamily property management.
  • Background in sales, marketing, and customer service with the ability to support daily operations and drive property performance.

Skills:

  • Strong communication skills with the ability to prepare reports, maintain accurate records, and effectively resolve resident concerns.
  • Proficiency in property management software (e.g., RealPage, OneSite, Funnel) and Microsoft Office Suite preferred.
  • Excellent organizational and time management skills; ability to work both independently and as part of a team.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands to handle or feel.
  • Ability to lift and/or move up to 25 pounds occasionally.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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