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Delivery Services Manager Jobs (NOW HIRING)

West Shore

Resident Services Manager

Charlotte, NC · On-site

We are presently accepting resumes for a full-time Resident Services Manager for one of our ... Prepare and deliver move in and renewal gifts. * Promote a strong sense of community. Help connect ...

AJS Hotels

Events Services Manager

Louisville, KY · On-site

$105/day

Deliver best service, quality and value to customers. * Manage customer relationships from initial turnover from Sales through post event phase to return to sales. * Liaise between field sales person ...

Meow Wolf

Guest Services Manager

California, MD · On-site

$78K - $88K/yr

The Guest Services Manager is responsible for ensuring the daily operating goals and standards of ... Cultivates a culture of feedback by delivering timely and meaningful feedback through coaching and ...

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Delivery Services Manager information

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$29K

$93.9K

$160.5K

How much do delivery services manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for delivery services manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Delivery Services Manager vs Logistics Coordinator?

AspectDelivery Services ManagerLogistics Coordinator
CredentialsRelevant experience, certifications in supply chain or logisticsSimilar certifications, often entry to mid-level
Work EnvironmentOversees delivery teams, manages routes, and ensures timely deliveriesCoordinates shipments, tracks inventory, and supports logistics operations
Industry UsageCommonly employed in delivery and courier companiesUsed across various industries including manufacturing and retail

The Delivery Services Manager focuses on overseeing delivery operations, managing teams, and ensuring timely service. In contrast, the Logistics Coordinator handles shipment planning, tracking, and supporting overall logistics processes. Both roles require logistics knowledge but differ in scope and responsibilities.

What does a delivery services manager do?

A Delivery Services Manager oversees the planning, coordination, and execution of delivery operations within a company or organization. They are responsible for ensuring that products or services are delivered to clients on time and in good condition. Their duties often include managing delivery staff, optimizing routes, handling customer inquiries or complaints, and ensuring compliance with safety and quality standards. Additionally, they may analyze delivery processes to identify areas for improvement and implement strategies to enhance efficiency.

What are some common challenges a delivery services manager faces when coordinating between clients and delivery teams?

A Delivery Services Manager often navigates challenges like aligning client expectations with operational realities, managing last-minute schedule changes, and ensuring on-time deliveries despite unforeseen obstacles such as traffic, weather, or staffing shortages. Effective communication and problem-solving skills are key, as the role requires balancing client satisfaction with logistical efficiency. The manager also works closely with cross-functional teams, including customer service, drivers, and warehouse staff, to resolve issues swiftly and keep service levels high.

What are the key skills and qualifications needed to thrive as a delivery services manager?

To thrive as a Delivery Services Manager, you need strong organizational skills, logistics experience, and often a degree in supply chain management or a related field. Familiarity with transportation management systems (TMS), route optimization software, and fleet management tools is typically required. Exceptional leadership, problem-solving abilities, and customer service skills help you stand out in this role. These competencies are crucial for ensuring efficient, cost-effective, and reliable delivery operations that meet customer expectations.
What cities are hiring for Delivery Services Manager jobs? Cities with the most Delivery Services Manager job openings:
What states have the most Delivery Services Manager jobs? States with the most job openings for Delivery Services Manager jobs include:
What job categories do people searching Delivery Services Manager jobs look for? The top searched job categories for Delivery Services Manager jobs are:
Delivery Services Manager jobs near you
Infographic showing various Delivery Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Resident Services Manager

West-Shore Property Management

Charlotte, NC • On-site

Full-time

Medical, Dental, PTO

Posted 6 days ago

Job description

We are presently accepting resumes for a full-time Resident Services Manager for one of our apartment communities in Charlotte, NC. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture. We are seeking polished, engaging and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued, education we develop our community managers to become the best in the industry!
In addition to a competitive salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!
The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Service team members are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents.
ESSENTIAL JOB DUTIES:
• Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention.
• Acquire a broad knowledge of the community and the surrounding area.
• Prepare and maintain log of resident issues and services provided.
• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.
• Prepare and deliver move in and renewal gifts.
• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.
• Coordinate all resident events. Minimum of one event per month.
• Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution.
• Manage Kingsley platform and address any resident concerns within 24 hours.
• Greet, tour and lease to prospects as well as respond to any leads that come in.
COMPETENCIES:
• Understand the needs of the resident population and property in which they live.
• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency.
• Flexibility and ability to manage a complex workload in varied work environments
• Strong interpersonal, communication, organization, writing and computer skills
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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