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Delivery Manager Jobs in Ridgewood, NY (NOW HIRING)

Thrive

Client Delivery Manager

New York, NY · On-site

$60K - $75K/yr

Position Overview The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM ...

Phaxis

Care Delivery Manager

Bronx, NY · On-site

$62 - $66/hr

Care Delivery Manager (RN) -MLTC Bronx, NY $63-$66/hr Monday-Friday | 8: 30 AM-5: 00 PM Non-Profit MLTC Organization | Contract Opportunity We're seeking an experienced RN leader with Managed ...

Brunswick Group

ICT Service Delivery Manager

New York, NY · On-site

$150K - $160K/yr

The Service Delivery Manager will report to the Group Head of ICT Service Delivery and play a key role in shaping regional service strategy and performance. Our Work in ICT We are an internal service ...

COMPUTACENTER PLC

Customer Delivery Manager

Manhattan, NY · On-site

$88K - $123K/yr

About the role As an (In-Life) Customer Delivery Manager ("CDM") you will be responsible for leading the service delivery of our Group Services to one or many Customers. The specific Service Lines ...

Computacenter

Customer Delivery Manager

Manhattan, NY · On-site

$88K - $123K/yr

About the role As an (In-Life) Customer Delivery Manager ("CDM") you will be responsible for leading the service delivery of our Group Services to one or many Customers. The specific Service Lines ...

Deloitte

Origami Risk Delivery Manager

New York, NY · On-site

Managing project workstreams, delivery teams, timelines, risks, and client communications throughout the delivery lifecycle * Collaborating with business, product, data, and engineering stakeholders ...

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY

$150K - $180K/yr

Hybrid/Scarsdale, NY Pay Range: $150,000 - $180,000 Apple Bank is seeking an experienced Service Delivery Manager to build and maintain relationships with the organization's business lines, as well ...

Stantec

Senior Digital Delivery Manager

Manhattan, NY · On-site

$190K - $295K/yr

Senior Digital Delivery Manager Business Operating Unit: Infrastructure Location: Flexible (Canada / U.S. / Hybrid) Position Summary The Senior Digital Delivery Manager is a senior leadership role ...

Stantec

Senior Digital Delivery Manager

Manhattan, NY · On-site

Senior Digital Delivery Manager Business Operating Unit: Infrastructure Location: Flexible (Canada / U.S. / Hybrid) Position Summary The Senior Digital Delivery Manager is a senior leadership role ...

HumanEdge

(RN)Care Delivery Manager

Bronx, NY

$55 - $60/hr

Care Delivery Manager (RN) - MLTC Location: Bronx, NY Schedule: Monday-Friday | 8:30 AM - 5:00 PM Employment Type: Full-Time | Temp-to-Perm Opportunity We are seeking an experienced Registered Nurse ...

Nagarro

Associate Director - Delivery Manager

New York, NY · On-site

$170K - $200K/yr

The Project Delivery Manager (DM) is responsible to direct and manage all aspects of project development from beginning to end and ensure effective delivery of the product to the client. The DM ...

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All JobsDelivery JobsDelivery Manager JobsDelivery Manager Jobs in Ridgewood, NY

Delivery Manager information

See Ridgewood, NY salary details

$31.8K

$85.3K

$171.6K

How much do delivery manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for delivery manager in Ridgewood, NY is $85,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $117,800.00 per year, depending on experience, location, and employer.

What is the difference between Delivery Manager vs Project Manager?

AspectDelivery ManagerProject Manager
Primary FocusOverseeing the delivery of products or services to clients, ensuring timely and quality deliveryPlanning, executing, and closing projects within scope, time, and budget
CertificationsPMP, Agile certifications, Scrum MasterPMP, PRINCE2, Agile certifications
Work EnvironmentClient-facing, cross-functional teams, often in IT or software developmentProject teams, internal departments, various industries including IT, construction, marketing
Key ResponsibilitiesManaging delivery timelines, coordinating teams, client communicationDefining project scope, managing resources, risk management

While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.

What are the key skills and qualifications needed to thrive as a delivery manager, and why are they important?

To thrive as a Delivery Manager, you need strong project management skills, experience in agile methodologies, and a background in business or IT, often supported by a relevant degree. Familiarity with tools like Jira, Trello, and project management certifications such as PMP or Scrum Master are commonly required. Exceptional communication, leadership, and problem-solving abilities help Delivery Managers coordinate teams and manage stakeholder expectations effectively. These skills ensure timely, high-quality project delivery and alignment with organizational goals.

What does a delivery manager do?

A Delivery Manager oversees the planning, execution, and delivery of projects or services within an organization, ensuring they are completed on time and meet quality standards. They coordinate with cross-functional teams, manage stakeholder expectations, and remove obstacles that could impede progress. Delivery Managers are responsible for optimizing processes, managing risks, and facilitating communication to ensure successful delivery outcomes.

How does a delivery manager typically collaborate with cross-functional teams to ensure project success?

A Delivery Manager works closely with cross-functional teams—including developers, testers, business analysts, and stakeholders—to ensure everyone is aligned on project goals and timelines. They facilitate communication, remove roadblocks, and help prioritize tasks to keep the project moving forward. Regular stand-ups, sprint reviews, and status meetings are common practices to foster transparency and collective ownership. By maintaining strong relationships and open channels of communication, Delivery Managers help teams adapt to changes quickly and deliver high-quality outcomes.

How much do delivery managers get paid?

Delivery managers typically earn a median annual salary ranging from $80,000 to $120,000, depending on experience, industry, and location. They often oversee project teams, coordinate logistics, and utilize management tools to ensure timely delivery of services or products.

What is a delivery manager?

A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.

More about Delivery Manager jobs
What are the most commonly searched types of Delivery jobs in Ridgewood, NY? The most popular types of Delivery jobs in Ridgewood, NY are:
What cities near Ridgewood, NY are hiring for Delivery Manager jobs? Cities near Ridgewood, NY with the most Delivery Manager job openings:
Delivery Manager jobs near you

Client Delivery Manager

Thrive

New York, NY • On-site

$60K - $75K/yr

Full-time

Posted 9 days ago

Job description

About us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
  • Build strategic relationships with key client stakeholders
  • Identify current pain points and desired outcomes affected by services under contract
  • Provide measurable value to the customer (Value Realization)

Drive Customer Success Outcomes
  • Solve complex customer problems by partnering with Thrive resources to meet customer expectations
  • Help customers optimize utilization of existing and available products and/or services
  • Ensure best practice adoption across the customer environment
  • Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability)
  • Manage contract P&L to deliver to expectations and improve year over year
  • Expand revenue in accounts through opportunity identification
  • Prepare and drive successful contract renewals
  • Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation

Oversee Activities
  • Manage customer onboarding activities
  • Facilitate training and enablement
  • Drive customer advocacy initiatives
  • Manage and resolve escalations promptly

Tools
  • ServiceNow Platform
  • CustomerGauge

Key Performance Indicators (KPIs)
  • NPS / CSAT
  • Retention
  • NRR / GRR (FY27)
  • Engagement (account activity, executive/POC engagement)

Qualifications
Skills
  • Customer relationship management
  • Business operations
  • Change management (end-to-end)
  • Process improvement
  • Project management (scoping, planning, milestone tracking, documentation)
  • Risk management

Attributes
  • Customer-centric attitude and proactive approach
  • Team player: capable of working with and across functional teams
  • Results oriented: takes accountability as customer advocate and Thrive business owner
  • Digitally fluent: understands basic AI and workflow principles
  • Active listener: attentive to both customer and internal partners
  • Learning agility: willing to advance current knowledge level

Experience
  • 5+ years of digital experience as a CDM (Managed Services experience a plus)
  • Strong general business acumen (financial/P&L acumen a plus)
  • ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
  • College degree preferred in a related field or commensurate work experience
  • General understanding of technology and managed services

Desired Behaviors
  • Teamwork: works well across customer and Thrive environments
  • Adaptability: embraces constant change
  • Honest and high integrity
  • Strong work ethic (dependable, confident)
  • Willingness to learn and continuously improve
  • Willingness to lean in (run to the fire)
  • Ownership and accountability
  • Initiative: proactive - acts without waiting to be told

Added Skills That Will Help
  • Agile methodology
  • Six Sigma

Base Salary Range: $60,000-75,000 (bonus eligible)
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

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