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Delivery Manager Jobs in Boca Raton, FL (NOW HIRING)

WheelHouse IT

Service Delivery Manager

Fort Lauderdale, FL · On-site

$65K - $90K/yr

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...

WheelHouse IT

Service Delivery Manager

Fort Lauderdale, FL · On-site

$65K - $90K/yr

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...

Prophecy Technologies

Project Manager-Agile

Sunrise, FL · On-site

Job Summary The Senior Agile Delivery Manager is responsible for end-to-end delivery management across technology and business teams. This role ensures predictable, on-time delivery by managing scope ...

Ocwen

Manager, Digital Content

West Palm Beach, FL · On-site

We are seeking a detail-oriented and highly organized Content Delivery Manager with exceptional communication, analytics, and user experience skills and a drive for continuous improvement to bring ...

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See Boca Raton, FL salary details

$29.4K

$79K

$159K

How much do delivery manager jobs pay per year?

As of May 29, 2026, the average yearly pay for delivery manager in Boca Raton, FL is $78,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $109,100.00 per year, depending on experience, location, and employer.

What Is a Delivery Manager?

A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.

What are the key skills and qualifications needed to thrive as a Delivery Manager, and why are they important?

To thrive as a Delivery Manager, you need strong project management skills, experience in agile methodologies, and a background in business or IT, often supported by a relevant degree. Familiarity with tools like Jira, Trello, and project management certifications such as PMP or Scrum Master are commonly required. Exceptional communication, leadership, and problem-solving abilities help Delivery Managers coordinate teams and manage stakeholder expectations effectively. These skills ensure timely, high-quality project delivery and alignment with organizational goals.

How does a Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Delivery Manager works closely with cross-functional teams—including developers, testers, business analysts, and stakeholders—to ensure everyone is aligned on project goals and timelines. They facilitate communication, remove roadblocks, and help prioritize tasks to keep the project moving forward. Regular stand-ups, sprint reviews, and status meetings are common practices to foster transparency and collective ownership. By maintaining strong relationships and open channels of communication, Delivery Managers help teams adapt to changes quickly and deliver high-quality outcomes.

What does a Delivery Manager do?

A Delivery Manager oversees the planning, execution, and delivery of projects or services within an organization, ensuring they are completed on time and meet quality standards. They coordinate with cross-functional teams, manage stakeholder expectations, and remove obstacles that could impede progress. Delivery Managers are responsible for optimizing processes, managing risks, and facilitating communication to ensure successful delivery outcomes.

What is the difference between Delivery Manager vs Project Manager?

AspectDelivery ManagerProject Manager
Primary FocusOverseeing the delivery of products or services to clients, ensuring timely and quality deliveryPlanning, executing, and closing projects within scope, time, and budget
CertificationsPMP, Agile certifications, Scrum MasterPMP, PRINCE2, Agile certifications
Work EnvironmentClient-facing, cross-functional teams, often in IT or software developmentProject teams, internal departments, various industries including IT, construction, marketing
Key ResponsibilitiesManaging delivery timelines, coordinating teams, client communicationDefining project scope, managing resources, risk management

While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.

More about Delivery Manager jobs
What are the most commonly searched types of Delivery jobs in Boca Raton, FL? The most popular types of Delivery jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Delivery Manager jobs? Cities near Boca Raton, FL with the most Delivery Manager job openings:
Delivery Manager jobs near you
Service Delivery Manager

Service Delivery Manager

WheelHouse IT

Fort Lauderdale, FL • On-site

$65K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship.

In this position, you will oversee the service lifecycle for approximately 60 clients, ensuring their daily support needs are met while maintaining a high standard of operational excellence across your dedicated team.

The Role

As a Service Delivery Manager, you are the engine of our service operations. You will balance the tactical requirements of a busy service desk with the strategic needs of our clients, ensuring that every ticket resolved contributes to a stable and secure client environment.

Key Responsibilities:

  • Operations & Service Oversight: Maintain high-level oversight of the ticketing system. You will monitor queues to ensure SLAs are met, identify recurring technical trends, and resolve bottlenecks to keep service flowing smoothly.
  • Team Development: Act as a mentor and coach for the technical team. You will be responsible for team member development, performance reviews, and fostering a culture of accountability and continuous learning.
  • Client Relationship Management: Act as the primary operational contact for 60 clients. You will conduct regular strategic business reviews to ensure their technology remains aligned with their evolving business goals.
  • Process Improvement: Collaborate with the Operations team to refine service delivery workflows, ensuring infrastructure stability and security compliance across your portfolio.
  • Technical Advocacy: Bridge the gap between client business needs and technical execution, translating complex IT requirements into clear, actionable roadmaps.

What We’re Looking For

  • Industry Experience: Previous experience within a Managed Service Provider (MSP) environment is a significant plus.
  • Leadership & Coaching: Proven ability to develop technical talent and manage the "rhythm" of a high-volume service desk.
  • Operational Discipline: Strong familiarity with ticketing platforms and service metrics; you know how to use data to drive team performance.
  • Strategic Communication: Comfortable leading business reviews and discussing hardware lifecycles and security best practices with client stakeholders.

Benefits:

  • 401K with company match
  • Company provided mobile phone
  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits included
  • Performance-based incentives
  • Generous bonus levels
  • Full on the job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • PTO

Compensation Range: $70K - $90K, inclusive of base salary and bonuses, depending on experience and qualifications.

If you have a passion for IT and want to join a dynamic team, we encourage you to apply for this exciting opportunity!

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