PR · On-site
Under the leadership of the Access & Reimbursement / Delivery Coordination Manager, the Delivery Coordination Supervisor is responsible for the day-to-day execution and oversight of medication ...
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PR · On-site
Under the leadership of the Access & Reimbursement / Delivery Coordination Manager, the Delivery Coordination Supervisor is responsible for the day-to-day execution and oversight of medication ...
Cost Manager
San Juan, PR · Hybrid
$130K/yr
Mace combines global delivery consultancy experience to unlock potential in every person or project ... Manages cost control, valuations, reporting and final account processes with clarity and accuracy.
Cost Manager
San Juan, PR · Hybrid
$130K/yr
Mace combines global delivery consultancy experience to unlock potential in every person or project ... Manages cost control, valuations, reporting and final account processes with clarity and accuracy.
Delivery Partner
Salinas, PR · Hybrid
$50K - $60K/yr
This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery. Location This role requires working a hybrid schedule in Juana Diaz ...
Delivery Partner
Salinas, PR · Hybrid
$50K - $60K/yr
This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery. Location This role requires working a hybrid schedule in Juana Diaz ...
Delivery Specialist
Bayamon, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Bayamon, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Guaynabo, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Guaynabo, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Caguas, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Caguas, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Yauco, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Yauco, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Ceiba, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Ceiba, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Lajas, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Lajas, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Rio Blanco, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Rio Blanco, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Ponce, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Ponce, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Carolina, PR · On-site
$15 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Carolina, PR · On-site
$15 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
San Juan, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Punta Santiago, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Punta Santiago, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Cidra, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Specialist
Cidra, PR · On-site
Medical
Dental
Vision
Retirement
PTO
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Responsible for keeping ...
Delivery Manager information
What is the difference between Delivery Manager vs Project Manager?
| Aspect | Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing the delivery of products or services to clients, ensuring timely and quality delivery | Planning, executing, and closing projects within scope, time, and budget |
| Certifications | PMP, Agile certifications, Scrum Master | PMP, PRINCE2, Agile certifications |
| Work Environment | Client-facing, cross-functional teams, often in IT or software development | Project teams, internal departments, various industries including IT, construction, marketing |
| Key Responsibilities | Managing delivery timelines, coordinating teams, client communication | Defining project scope, managing resources, risk management |
While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.
What are the key skills and qualifications needed to thrive as a delivery manager, and why are they important?
To thrive as a Delivery Manager, you need strong project management skills, experience in agile methodologies, and a background in business or IT, often supported by a relevant degree. Familiarity with tools like Jira, Trello, and project management certifications such as PMP or Scrum Master are commonly required. Exceptional communication, leadership, and problem-solving abilities help Delivery Managers coordinate teams and manage stakeholder expectations effectively. These skills ensure timely, high-quality project delivery and alignment with organizational goals.
What does a delivery manager do?
A Delivery Manager oversees the planning, execution, and delivery of projects or services within an organization, ensuring they are completed on time and meet quality standards. They coordinate with cross-functional teams, manage stakeholder expectations, and remove obstacles that could impede progress. Delivery Managers are responsible for optimizing processes, managing risks, and facilitating communication to ensure successful delivery outcomes.
How does a delivery manager typically collaborate with cross-functional teams to ensure project success?
A Delivery Manager works closely with cross-functional teams—including developers, testers, business analysts, and stakeholders—to ensure everyone is aligned on project goals and timelines. They facilitate communication, remove roadblocks, and help prioritize tasks to keep the project moving forward. Regular stand-ups, sprint reviews, and status meetings are common practices to foster transparency and collective ownership. By maintaining strong relationships and open channels of communication, Delivery Managers help teams adapt to changes quickly and deliver high-quality outcomes.
How much do delivery managers get paid?
Delivery managers typically earn a median annual salary ranging from $80,000 to $120,000, depending on experience, industry, and location. They often oversee project teams, coordinate logistics, and utilize management tools to ensure timely delivery of services or products.
What is a delivery manager?
A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.
More about Delivery Manager jobs
What are the most commonly searched types of Delivery jobs in Puerto Rico?
The most popular types of Delivery jobs in Puerto Rico are:
What job categories do people searching Delivery Manager jobs in Puerto Rico look for?
The top searched job categories for Delivery Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Delivery Manager jobs?
Cities in Puerto Rico with the most Delivery Manager job openings:
Full-time
Posted 15 days ago
Job description
Under the leadership of the Access & Reimbursement / Delivery Coordination Manager, the Delivery Coordination Supervisor is responsible for the day-to-day execution and oversight of medication delivery coordination processes for specialty pharmacy patients following coverage approval.
This role ensures that all approved cases are scheduled and coordinated in a timely and accurate manner, with a strong focus on aligning delivery timing with the patient’s administration date to support optimal treatment outcomes and operational efficiency.
The Supervisor is accountable for overseeing frontline staff and ensuring that all delivery coordination activities meet defined service levels, compliance standards, and quality expectations.
Key Responsibilities
- Supervise the daily operations of the Delivery Coordination team, ensuring approved cases are scheduled, coordinated, and completed accurately and within established service level expectations.
- Create work schedules, operational plans, and team priorities to ensure appropriate workload distribution, timely follow-up, and continuity of delivery coordination activities.
- Monitor delivery coordination queues and case status to ensure medications are coordinated according to patient needs, administration dates, pharmacy readiness, and operational requirements.
- Ensure the team confirms required delivery information, including patient availability, delivery address, medication readiness, special handling needs, and timing requirements prior to shipment or delivery scheduling.
- Coordinate with Pharmacy, Case Management, Inventory, Logistics, and other operational teams to support timely delivery execution and continuity of therapy for specialty pharmacy patients.
- Identify delivery delays, scheduling barriers, documentation gaps, or workflow issues and implement timely corrective actions or escalations to minimize impact to patients and operations.
- Monitor and analyze Delivery Coordination performance metrics, including productivity, quality, turnaround time, backlog aging, delivery timeliness, and service level adherence.
- Generate, review, and present operational reports and performance indicators to management to support decision-making, identify trends, and drive continuous process improvement.
- Provide coaching, mentorship, and ongoing feedback to Delivery Coordination team members to strengthen quality, productivity, accountability, and patient service outcomes.
- Collaborate with the Education team to identify training needs, support onboarding, and ensure team members complete required training related to delivery coordination workflows, systems, and service standards.
- Document, manage, and escalate patient complaints, delivery concerns, missed delivery risks, or service issues, ensuring appropriate resolution aligned with established service standards.
- Support operational activities such as delivery holds, list movements, delivery follow-ups, void-related coordination, and other delivery coordination processes as needed.
- Provide support to team members in resolving technical issues related to delivery coordination tools and systems, escalating incidents to the Information Technology department as appropriate.
- Ensure compliance with company policies, procedures, regulatory standards, privacy requirements, and internal quality expectations while promoting a culture of accountability, compliance, and exceptional patient service.
- Perform other duties as assigned.
SUPERVISORY RESPONSABiLITIES
Supervisor Level
Knowledge, Skills, and Abilities
- Strong interpersonal communication skills, including team leadership, conflict resolution, collaboration, and the ability to foster a positive and accountable work environment.
- Excellent verbal and written communication skills, with the ability to communicate effectively with team members, patients, healthcare providers, payers, and internal stakeholders.
- Ability to supervise, coach, develop, and motivate team members while promoting a collaborative, accountable, and high-performing team culture.
- Strong organizational, time management, and multitasking skills, with the ability to manage multiple priorities in a fast-paced operational environment.
- Results-oriented mindset, with the ability to achieve key performance indicators, productivity standards, quality expectations, and established service levels.
- Ability to analyze operational performance metrics, identify trends and improvement opportunities, and implement corrective actions to optimize team performance.
- Strong problem-solving, decision-making, and operational issue management skills.
- Ability to adapt to changes in processes, priorities, and business needs while effectively leading change implementation within the team.
- Strong customer service orientation and commitment to delivering an exceptional experience to patients, healthcare providers, payers, and internal stakeholders.
- Ability to collaborate effectively with cross-functional teams to ensure operational continuity, efficiency, and alignment across departments.
- Ability to maintain confidentiality and appropriately handle sensitive patient, employee, and business information.
- Proficiency in Microsoft Office programs, including Word, Excel, Outlook, PowerPoint, and Teams.
- Knowledge of CPR+ or similar pharmacy management systems preferred.
EDUCATION REQUIRED
Technical coursework or Associate's degree or relevant experience
EXPERIENCE
1 to 3 years of experience in similar functions or relevant experience