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Delivery Excellence information

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How much do delivery excellence jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for delivery excellence in the United States is $46.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $60.58 per hour, depending on experience, location, and employer.

What is Delivery Excellence?

Delivery Excellence refers to the consistent achievement of high-quality results in project or service delivery, ensuring that client expectations are met or exceeded. It involves implementing best practices, efficient processes, and continuous improvement to maximize value, minimize risks, and deliver on time and within budget. Professionals in Delivery Excellence focus on optimizing performance, fostering collaboration, and driving accountability across teams to achieve operational excellence.

What are the key skills and qualifications needed to thrive in Delivery Excellence?

To excel in Delivery Excellence, you need strong project management abilities, process optimization expertise, and a background in business or operations, often supported by certifications like PMP or Lean Six Sigma. Familiarity with project management tools (e.g., MS Project, Jira), performance analytics platforms, and quality management systems is typical. Exceptional communication, problem-solving, and leadership skills help you drive improvements and align teams towards shared goals. These competencies ensure consistent, high-quality project delivery and operational efficiency, directly impacting client satisfaction and organizational performance.

How does a Delivery Excellence professional typically collaborate with project managers and stakeholders to ensure successful project outcomes?

Delivery Excellence professionals play a pivotal role in aligning project execution with organizational standards and client expectations. They work closely with project managers to establish best practices, monitor progress, and identify areas for process improvement. Regular communication with stakeholders ensures that requirements are understood and met, while risks are proactively managed. This collaboration fosters a culture of continuous improvement, helping teams deliver projects on time, within scope, and to the highest quality standards.

What is the difference between Delivery Excellence vs Delivery Coordinator?

AspectDelivery ExcellenceDelivery Coordinator
Primary FocusOptimizing delivery processes, ensuring quality, and driving continuous improvementCoordinating delivery schedules, managing communication, and supporting delivery teams
Required CredentialsCertifications in project management, process improvement (e.g., PMP, Six Sigma)Basic project management or coordination certifications, relevant experience
Work EnvironmentStrategic, process-oriented, often in managerial or consulting rolesOperational, team-focused, often in client-facing or logistics settings
Industry UsageCommon in industries emphasizing quality and process improvementCommon in logistics, IT, and service delivery sectors

Delivery Excellence roles focus on improving delivery processes and ensuring quality standards, often requiring certifications like Six Sigma. Delivery Coordinators handle day-to-day scheduling and communication. While both roles support delivery, Delivery Excellence is more strategic and process-driven, whereas Delivery Coordinators are operational and support execution.

More about Delivery Excellence jobs
Infographic showing various Delivery Excellence job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,421 per year, or $46.4 per hour.

Head of IT Strategy & Delivery Excellence

AVI Foodsystems, Inc

Warren, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


AVI Foodsystems rating

6.2

Company rating: 6.2 out of 10

Based on 171 frontline employees who took The Breakroom Quiz

34th of 68 rated caterers


Job description

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Head of IT Strategy & Delivery Excellence.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Reports to: Chief Information Officer (CIO)
Direct Reports: 1 (Initial) scaling to 6+ (Strategic Growth)
The Mission
As the Head of IT Strategy & Delivery Excellence, you serve as the "COO of IT" and the CIO's primary strategic partner. Your mission is to transition the organization from a traditional, process-heavy PMO to a high-velocity Value Management Office (VMO). This is a Player-Coach role: you will personally lead high-stakes strategic initiatives while building a lean, world-class team that treats IT as a value-driver, not a cost center.
Modernized Value Management (The VMO)
  • Outcome-Led Governance: Replace "heavy" PMO checklists with automated governance. Focus on Value Velocity-the speed at which an idea becomes a business result.
  • Investment & FinOps: Act as the "CFO of IT," managing the CapEx/OpEx budget and implementing FinOps to optimize cloud spend and TCO transparency.
  • Strategic Intake: Implement a "Value-First" prioritization framework to ensure the enterprise focuses on the best initiatives.
  • M&A & Transformation: Personally lead the IT integration playbook for new acquisitions, ensuring rapid time-to-value for the ownership group.

II. Agile Delivery & The "Light" PMO
  • Adaptive Delivery: Design a "Lean-Agile" framework where Project Managers act as?Enablers, not "Taskmasters."
  • Organizational Change Management (OCM): Lead the human side of digital transformation, ensuring user adoption is measured as a key project success metric.
  • Self-Service Enablement: Build "Project Kits" that allow business units to run smaller initiatives without heavy IT oversight, keeping the central team lean.

III. Business Relationship & Workforce Strategy
  • Strategic BRM: Act as the primary partner to the CFO, COO, and Sales VPs to co-author their long term digital roadmaps.
  • IT Digital Branding: Own the "Story of IT." Use intentional internal communications to market IT's successes and value to the board and ownership.
  • Workforce Evolution: Design the talent roadmap to upskill the organization in AI, automation, and data-driven decision-making.

The "1-to-Many" Team Evolution
This role follows a phased growth model, allowing the leader to establish credibility as a Player-Coach before scaling the organization.
Phase 1: Foundation (The Player-Coach)
  • The Focus: Personal leadership of the enterprise's top 2-3 strategic initiatives.
  • The Goal: Stand up the "Business of IT" framework (Intake, ROI Tracking, and FinOps) and establish a "Light PMO" culture.

Phase 2: Scale (The Strategic Core)
  • The Hire: Add a Value Analyst (IT Finance/ROI) and a Delivery Orchestrator?(Agile/OCM).
  • The Goal: Offload tactical execution to focus on long-term IT Strategy and M&A integration playbooks.

Phase 3: Maturity (The Strategic Partner)
  • The Hire: Expand to include Business Relationship Managers (BRMs) and Technical Writers/Change Specialists.
  • The Goal: Full integration of IT into every business unit, shifting the team from "executors" to "strategic consultants."

The Ideal Profile
  • Experience: 3+ years in IT leadership or Management Consulting. You have seen "Big Tech" scale but prefer the agility of a privately owned environment.
  • The Player-Coach DNA: You are just as comfortable building a 3-year financial model in Excel as you are presenting a transformation roadmap to the Board.
  • Modern SDLC Knowledge: You advocate for DevOps and Product-centric delivery over "Waterfall" status reporting.
  • Influence: Ability to push back on the C-Suite with data-driven insights while maintaining high-trust relationships.

Benefits:
  • A family culture and atmosphere
  • Competitive compensation
  • Health, dental, vision, and life insurance for full-time team members
  • 401(k) with generous company match
  • Paid vacations and holidays
  • Immense training and growth opportunities

We conduct pre-employment drug testing. EOE
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About AVI Foodsystems

Sourced by ZipRecruiter

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Industry

Food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Warren, OH, US

Year founded

1960

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