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Defect Manager Jobs in Portland, OR (NOW HIRING)

Johnstone Supply LLC

IT Quality Engineering Lead

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Defines the QA strategy, standards, and governance model, including entry and exit criteria, defect management, test planning, automation approach, and readiness reporting. * Builds the foundation ...

Onto

Manager, QA Engineering

Hillsboro, OR

$129K - $194K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management and domain experts * Build, mentor, and lead a high-performing SQA team ... Establish KPIs for quality, such as defect density, escape rate, and test coverage. * Oversee the ...

Onto

Manager, QA Engineering

Hillsboro, OR · On-site

$129K - $194K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management and domain experts * Build, mentor, and lead a high-performing SQA team ... Establish KPIs for quality, such as defect density, escape rate, and test coverage. * Oversee the ...

Onto Innovation Inc.

Manager, QA Engineering

Hillsboro, OR · On-site

$129.60 - $194.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

## Manager, QA EngineeringApplylocations: Hillsboro-ORtime type: Full timeposted on: Posted Todayjob ... Establish KPIs for quality, such as defect density, escape rate, and test coverage.* Oversee the ...

Intel

Process Integration Development Engineer

Hillsboro, OR · On-site

$111K - $140K/yr

  • Medical

  • Retirement

  • PTO

The Integrated QR team develops and executes integrated reliability methodologies, defect ... and management stakeholders. Additional qualifications include: Strong analytical and problem ...

PPS-HPS

Quality Manager

Hillsboro, OR · On-site

Working knowledge of Lean manufacturing, 6S principles, zero-defect manufacturing practices ... Proven leadership experience managing quality teams and driving continuous improvement initiatives.

W3Global Inc.

Associate Attorney

Portland, OR · On-site +1

$115K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Construction Defect experience considered highly valuable. * Ability to independently manage litigation matters from inception through resolution. Practice Areas: * Personal Injury Defence

Hp

Solution Quality Program Manager

Vancouver, WA

$116K - $182K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Solution Quality Program Manager Description - We are seeking a Solution QA professional to lead ... Drive defect triage, deduplication , and rootcause analysis , clearly reporting key findings and ...

Analogdevices

Senior Engineer, Quality Engineering

Beaverton, OR · On-site

$92K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Quality organization's goal is to achieve customer satisfaction by driving continuous improvement through a systematic approach to quality management, defect reduction and prevention. This ...

Analog Devices

Senior Engineer, Quality Engineering

Beaverton, OR · On-site

$92K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Quality organization's goal is to achieve customer satisfaction by driving continuous improvement through a systematic approach to quality management, defect reduction and prevention. This ...

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All JobsDefect JobsDefect Manager JobsDefect Manager Jobs in Portland, OR

Defect Manager information

Who is responsible for defect management?

In the role of Defect Manager, the individual is responsible for overseeing defect identification, tracking, and resolution throughout the software development or manufacturing process. They coordinate with development, quality assurance, and other teams to ensure defects are addressed efficiently, often using tools like defect tracking systems. Strong communication and analytical skills are essential for effective defect management.

What are some common challenges a defect manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are the responsibilities of a defect manager?

A defect manager is responsible for identifying, documenting, and tracking software or product defects throughout the development process. They prioritize issues, coordinate with development and testing teams, and ensure timely resolution to maintain quality standards. Proficiency in defect tracking tools and strong communication skills are essential for this role.

What is a defect manager?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a defect manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.

What are popular job titles related to Defect Manager jobs in Portland, OR?

For Defect Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Defect Manager jobs in Portland, OR look for?

The top searched job categories for Defect Manager jobs in Portland, OR are:

Defect Manager jobs near you
Infographic showing various Defect Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

IT Quality Engineering Lead

Johnstone Supply LLC

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Johnstone Supply rating

7.5

Company rating: 7.5 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

176th of 418 rated retail wholesalers

Job description

Overview
Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.
Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.
Responsibilities
As a member of the Enterprise Applications team, the Quality Engineering (QE) Lead is responsible for establishing and leading a centralized Quality Assurance function to ensure consistent, reliable, and business-aligned testing across the COS delivery program.
  • Defines the QA strategy, standards, and governance model, including entry and exit criteria, defect management, test planning, automation approach, and readiness reporting.
  • Builds the foundation for how quality is measured, evidenced, and communicated across D365, eCommerce, and integrated systems.
  • Ensures testing is embedded within the delivery lifecycle - from requirements and design validation through go-live and hypercare - while providing Johnstone and business leadership with a clear, evidence-based view of release readiness and risk.
  • Balances centralized QA ownership with a blended testing model, partnering with BPOs, SMEs, and superusers to keep testing grounded in real branch and back-office operations.
  • Introduces pragmatic test automation focused on stable smoke and regression coverage to accelerate releases without creating unnecessary maintenance overhead.
  • Provides day-to-day functional leadership and supervision for QA Analysts assigned to the program, directing testing activities, priorities, and standards across the delivery lifecycle.
  • Mentors and coaches QA Analysts, provides input into performance feedback, supports skill development, and fosters a consistent quality mindset across the team.

Qualifications
  • Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent combination of education and relevant experience.
  • 6-8+ years of progressive Quality Assurance experience, including testing of enterprise platforms such as ERP, eCommerce, and integrated business systems.
  • Demonstrated experience establishing or maturing QA practices in a growing, transforming, or greenfield delivery environment.
  • Experience supporting complex, multi-phase delivery programs with multiple releases and cross-functional stakeholders.
  • QA or testing certifications (e.g., ISTQB or equivalent) are preferred.
  • Agile, SAFe, or delivery framework certifications are a plus.
  • Strong understanding of QA methodologies, including risk-based testing, functional testing, regression testing, integration testing, and end-to-end business validation.
  • Hands-on experience using test management and defect tracking tools, preferably Azure DevOps (ADO) or comparable ALM platforms.
  • Working knowledge of test automation concepts, frameworks, and tooling, with the ability to identify appropriate candidates for automation versus manual testing.
  • Experience testing complex business workflows and integrations across ERP, eCommerce, and related systems.
  • Ability to define and maintain test evidence, traceability, and reporting artifacts to support auditability and release readiness.
  • Proven ability to integrate testing into the full delivery lifecycle, including requirements and design validation, build verification, UAT, cutover rehearsal, and go-live support.
  • Strong understanding of defect governance, including triage, prioritization, escalation, and trend analysis.
  • Experience working within Agile or PI-based delivery models, coordinating testing activities with evolving scope and schedules.
  • Ability to design and enforce entry and exit criteria that balance quality, risk, and delivery timelines.
  • Familiarity with business-driven testing models that align technical validation with operational readiness.

Company Values
We're also interested in hiring a great candidate that holds these values so we can further build a strong company culture:
  • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
  • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
  • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
  • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
  • Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview
At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:
  • Competitive Paid Time Off (PTO)
  • Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting
  • Holiday pay - we recognize and pay our employees for 7.5 holidays per year
  • Paid Parental Bonding Time
  • Employer subsidized medical, dental, and vision plans
  • Employer paid life insurance and short-term disability
  • Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
  • 24/7 Access to virtual care/telehealth options
  • Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
  • Wellbeing program with opportunity to earn reduced medical costs
  • Employee Assistance Program (EAP) for you, and your family
  • Tuition reimbursement
  • Employee referral bonus program
  • Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.
EOE & E-Verify Participating Employer.

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