Title: Revenue and Deduction Specialist
Pay Rate: $58.00 - $60.00/hr. DOE
Employment Type: Contract
Est. End Date: 6/26
Schedule: 8:00 am – 5:00 pm
Location: Alpharetta, GA - 30009 - hybrid at least one day a week onsite
Job Code: JPC-11941/1472156
Tekberry is looking for a highly qualified and motivated Revenue and Deduction Specialist to work on-site with our client, a top-tier consumer packaged goods company. As a W2 employee you will have access to health benefits.
Responsibilities:
Ensures accurate, timely, and efficient deduction management by providing strategic direction, performance oversight, and process stewardship. Acting as the primary liaison between Clorox’s internal Order‑to‑Cash (OTC) stakeholders and the MSP, the Revenue and Deduction Specialist ensures service levels are met, issues are escalated appropriately, and continuous improvement opportunities are identified and executed.
MSP Leadership & Governance
Serve as the primary point of contact between Clorox’s deduction operations and the MSP, ensuring seamless translation of business requirements into daily execution
Maintain a strong working relationship with the MSP Delivery Lead and delivery teams, meeting regularly to review capabilities, identify gaps, and prioritize improvements
Ensure MSP adherence to Clorox goals, policies, and service‑level agreements (SLAs).
Review MSP performance dashboards, KPIs, and reports to develop insights and recommend corrective actions.
2. Operational Oversight & Issue Management
Oversee alignment of daily, weekly, and monthly deduction activities between internal teams and the MSP, ensuring accuracy and timeliness.
Lead escalation management—ensuring issues are surfaced quickly and resolved in partnership with the Order & Deductions Delivery Manager.
Implement quality assurance measures to maintain high standards across deduction processing.
3. Process Optimization & Continuous Improvement
Partner with the MSP to evaluate, optimize, and standardize deduction processes to improve efficiency, reduce errors, and minimize cost.
Drive automation initiatives and adoption of best practices across the deduction management lifecycle.
Identify capability gaps within MSP operations and develop roadmaps to close them.
4. Stakeholder Partnership & Communication
Provide regular updates to the Order & Deductions Delivery Manager, ensuring visibility into escalations and operational risks.
Collaborate across Sales, Finance, Customer Operations, and Governance teams to ensure timely and accurate deduction resolution.
Promote a culture of transparency, accountability, and continuous learning between internal teams and the MSP
Qualifications:
3–5 years in deductions management, AR, or OTC operations; experience partnering with or managing MSPs strongly preferred.
Deep knowledge of deduction management and the OTC lifecycle.
Ability to interpret KPI dashboards, performance reporting, and operational metrics.
Bachelor’s degree in Business, Finance, Supply Chain, or related field preferred.
ERP experience (SAP S/4, Fiori), HighRadius, or similar platforms.
We need hard-working, reliable employees. Tekberry offers a $100 payment for referrals!
Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).
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