Decision Analyst Jobs (NOW HIRING)

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience - with long-term success in mind every step of the way.
We are seeking a detail-oriented and curious Analyst to support the optimization and further integration of our decision engine into our process flows. This role is vital to our mission, directly assisting in the assessment of risk and the streamlining of the offer drafting process.
Reporting to the Manager of Portfolio Strategy, you will work closely with the Pricing, Risk, and Engineering teams to implement new workflows and ensure our decisioning capabilities are accurate and efficient.
Key Responsibilities
Decision Engine Implementation & Testing

• Configuration Support: Own the implementation of new process flows, rule changes, and logic updates within the third-party decision engine (e.g., Taktile).
• QA & Testing: Execute testing for new decisioning parameters and A/B tests to ensure accuracy before full deployment.
• Backtesting: running historical what-if simulations using historical observations in the decision engine.
• Data Integrity: Validate data flows between third-party vendors and internal core applications, ensuring stability and accuracy.

Cross Functional Collaboration

• Requirements Gathering: Collaborate with business stakeholders (Pricing, Risk, etc.) to document requirements for process improvements.
• Process Documentation: Help maintain documentation for business processes related to decision logic, A/B testing specifications, etc..
• Technology Liaison: Work closely with the technology and engineering teams to ensure that decision engine process flows are compatible with the Company's core apps.

Qualifications

• Experience in an analytical and product support function, preferably in FinTech, lending, or a high-growth financial services environment.
• Direct experience working with and optimizing a decision engine (e.g. Taktile, FICO Blaze, Provenir, Lendflow, GDS Link or similar complex rules/scoring engines) is required.
• Strong proficiency in SQL, Python and Excel is required
• Familiarity with lending lifecycles (MCA, SMB, or Credit) or logic/rules engines is preferred but not required.
• A proven ability to troubleshoot complex data issues and a willingness to learn technical systems.
• Coachable, detail-oriented, and ready to engage in a high-growth environment.
• Bachelor's degree in Business, Finance, Computer Science, or a related quantitative field.

Compensation:
Annual Targeted Salary: $90,000 - $115,000 USD
Annual Target Bonus: 10%
At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.
Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.
Total Rewards:
Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.
Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations.
When we aren't collaborating to drive business and support our customers, we're finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!
Our Culture: The Forward Compass
The Forward Compass is the standard we hold for ourselves and one another-guiding how we lead, collaborate, and show up every day to move in the same direction.

• Back the Builders: We are wired to fuel customer progress, not just provide support.
• Rooted in People: We create an environment that balances deep connection with the extreme ownership and honesty required to reach our highest potential.
• Flying V: We move through coordinated effort with speed and urgency to achieve what no individual could do alone.
• Always Forward, Never Finished: We pursue growth with a relentless drive that keeps us ahead of the competition.

About Us:
Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day - giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.
Since 2012, Forward has expanded access to capital by providing over $4.8 billion in funding to more than 92,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.
U.S. Equal Opportunity Employment Information
Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we're able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.
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