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Debt Recovery Analyst Jobs in California (NOW HIRING)

Firstsource

Compliance Analyst

Thousand Oaks, CA · On-site

About American Recovery Service Incorporated (ARSI) American Recovery Service Incorporated (ARSI ... Prepare and send compliance-related correspondence, including validation of debt requests and ...

Firstsource

Compliance Analyst

Thousand Oaks, CA · On-site

About American Recovery Service Incorporated (ARSI) American Recovery Service Incorporated (ARSI ... Prepare and send compliance-related correspondence, including validation of debt requests and ...

Kapitus

Assistant General Counsel

Los Angeles, CA · On-site

$121K - $195K/yr

Analyze complex contract terms and conditions to identify legal, financial, and operational risks ... Deep understanding of secured and unsecured lending, UCC filings, and debt recovery processes ...

Kapitus

Assistant General Counsel

Los Angeles, CA

$121K - $195K/yr

Analyze complex contract terms and conditions to identify legal, financial, and operational risks ... Deep understanding of secured and unsecured lending, UCC filings, and debt recovery processes ...

Acer

Be Seen First

Credit and Collections Analyst (English/Spanish)

Santa Clara, CA · On-site

$80K - $90K/yr

Support month-end close processes, including bad debt reserves and AR reconciliations * Collaborate ... recovery. * Bilingual, fluent in English and Spanish (written and verbal). * Experience ...

Cherokee Federal

Financial Investigator

San Diego, CA · On-site

$90K - $98K/yr

Independently plan and conduct asset investigations to recover debts imposed in cases handled by or ... Negotiate with debtors and representing attorneys for settlement of civil cases. * Analyze ...

H.M. Holloway

Controller

Bakersfield, CA · On-site

$105K - $150K/yr

Maintain debt, interest, lease, and other significant accounting schedules * Lead the annual ... Prepare budgets, forecasts, cash-flow projections, operating analyses, and performance reporting in ...

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Debt Recovery Analyst information

What does a debt recovery analyst do?

A Debt Recovery Analyst is responsible for managing and recovering overdue payments from individuals or businesses. They analyze accounts, communicate with debtors, and negotiate repayment plans to ensure the organization receives outstanding funds. Additionally, they may work with legal teams and use various tools or databases to track and resolve delinquent accounts. Their goal is to minimize financial losses while maintaining positive relationships with clients.

What are some common challenges debt recovery analysts face when negotiating with debtors, and how can they effectively overcome them?

Debt Recovery Analysts often encounter challenges such as unresponsive debtors, disputes over the validity of debts, and emotional or confrontational interactions. Effective analysts use strong communication and negotiation skills, maintain professionalism, and leverage empathy to encourage cooperation. Staying up to date with relevant regulations and company policies also helps them navigate disputes and ensure compliance, resulting in more successful recoveries and maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a debt recovery analyst, and why are they important?

To thrive as a Debt Recovery Analyst, you need strong analytical abilities, financial acumen, and a background in finance, accounting, or a related field. Proficiency with debt collection software, CRM systems, and knowledge of relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent negotiation, communication, and problem-solving skills help build rapport with clients and resolve outstanding debts effectively. These skills ensure efficient recovery processes, compliance with legal standards, and maintain positive client relationships.

What is the difference between Debt Recovery Analyst vs Credit Analyst?

AspectDebt Recovery AnalystCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require finance or accounting certificationsDegree in finance, economics, or related field; certifications like CFA may be preferred
Work EnvironmentCollections agencies, banks, or financial institutionsBanks, lending companies, or financial services firms
Employer & Industry UsageFocuses on recovering overdue debtsFocuses on assessing creditworthiness of clients

While both roles operate within the financial industry, a Debt Recovery Analyst primarily focuses on recovering overdue debts, often working in collections environments. In contrast, a Credit Analyst evaluates the credit risk of potential borrowers. Both roles require financial knowledge, but their daily tasks and objectives differ significantly.

Is debt recovery analyst a stressful job?

Debt recovery analysts often work in high-pressure environments due to targets for recovering debts and managing difficult conversations with clients. The role can involve tight deadlines, repetitive tasks, and the need for strong negotiation skills, which may contribute to stress levels. However, stress varies depending on individual resilience and workplace support systems.

What are popular job titles related to Debt Recovery Analyst jobs in California?

For Debt Recovery Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Debt Recovery Analyst jobs in California look for?

The top searched job categories for Debt Recovery Analyst jobs in California are:

What cities in California are hiring for Debt Recovery Analyst jobs?

Cities in California with the most Debt Recovery Analyst job openings:

Debt Recovery Analyst jobs near you
Infographic showing various Debt Recovery Analyst job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Compliance Analyst

Firstsource

Thousand Oaks, CA • On-site

Full-time

Re-posted 7 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

29th of 72 rated call and contact centers

Job description

About American Recovery Service Incorporated (ARSI)

American Recovery Service Incorporated (ARSI), a Firstsource company, is a nationally recognized asset recovery organization providing professional recovery and customer support solutions for leading financial institutions and clients across the country. We are committed to operational excellence, compliance, and delivering a positive customer experience through integrity, accountability, and teamwork.

Position Summary

The Compliance Analyst plays a critical role in supporting consumer and commercial account compliance operations for ARSI and its clients. This position is responsible for reviewing and processing complaints, disputes, fraud claims, and compliance-related requests while ensuring adherence to client guidelines, regulatory requirements, and internal procedures.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality. The schedule will be Monday - Friday | 7:00am - 3:00pm. 

Key Responsibilities

  • Review and process consumer and commercial complaints for internal ARSI accounts and external legal partner accounts
  • Place accounts on compliance hold when appropriate to ensure collection efforts cease during investigations
  • Escalate complaints to clients within required timelines and ensure timely resolution and closure
  • Investigate account concerns by collaborating with internal departments, legal partners, and client representatives
  • Prepare and send compliance-related correspondence, including validation of debt requests and resolution letters
  • Review and process disputes and fraud claims accurately and within client service level expectations
  • Track account activity, follow up with partner banks and legal networks, and maintain accurate case documentation
  • Review daily client reports to verify all account activity and submissions have been properly captured and reported
  • Perform administrative support duties including mail processing, document preparation, printing, scanning, and outgoing correspondence
  • Maintain confidentiality and compliance with company policies, client requirements, and applicable regulations
  • Support additional compliance and operational projects as assigned

Required Skills & Qualifications

  • Excellent organizational skills with strong attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Ability to work both independently and collaboratively within a team setting
  • Professional and customer-focused approach to handling sensitive information and communications
  • Understanding of clerical and administrative procedures, including document management and reporting
  • Ability to prepare and distribute time-sensitive correspondence within client-required timeframes
  • Proficient in Microsoft Office Suite, including Outlook, Word, and Excel

Preferred Qualifications

  • Previous experience in compliance, collections, legal support, banking, financial services, or account resolution preferred
  • Experience reviewing disputes, fraud claims, or consumer complaints is a plus
  • Familiarity with consumer protection regulations and compliance processes preferred

Why Join ARSI?

  • Opportunity to grow within a nationally recognized organization
  • Collaborative and professional team environment
  • Hands-on experience in compliance and financial services operations
  • Competitive compensation and benefits package
  • Career development and advancement opportunities

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