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Debt Collections Manager Jobs in Colorado (NOW HIRING)

Transwest

Collections Specialist

Denver, CO · On-site

$25 - $29/hr

Strong knowledge of debt collections laws and regulations, including the FDCPA. * Strong communication skills, both written and verbal. * Computer skills including CRM, ERP systems (Power BI, Sales ...

Transwest Inc

Collections Specialist

Denver, CO

$25 - $29/hr

Strong knowledge of debt collections laws and regulations, including the FDCPA. * Strong communication skills, both written and verbal. * Computer skills including CRM, ERP systems (Power BI, Sales ...

Transwest

Collections Specialist

Denver, CO · On-site

$25 - $29/hr

Strong knowledge of debt collections laws and regulations, including the FDCPA. * Strong communication skills, both written and verbal. * Computer skills including CRM, ERP systems (Power BI, Sales ...

Altitude Community Law P.C.

Be Seen First

Debt Recovery Paralegal

Lakewood, CO · On-site

$40K - $60K/yr

Initial case intake, including opening new collection files, requesting documents from management ... At least 2 years of experience or exposure to debt collections practices and FDCPA. * Must be able ...

Amerita

Collections Supervisor

Englewood, CO · Remote

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow ... Monitors and manage accounts receivable to minimize bad debt * Reviews key performance indicators ...

Amerita

Collections Supervisor

Englewood, CO · Remote

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow ... Monitors and manage accounts receivable to minimize bad debt * Reviews key performance indicators ...

Amerita

Collections Supervisor

Englewood, CO · On-site

$57K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow ... Monitors and manage accounts receivable to minimize bad debt * Reviews key performance indicators ...

Amerita

Collections Supervisor

Englewood, CO · On-site

$57K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow ... Monitors and manage accounts receivable to minimize bad debt * Reviews key performance indicators ...

BrightSpring

Collections Supervisor

Englewood, CO · Remote

$85K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow ... Monitors and manage accounts receivable to minimize bad debt * Reviews key performance indicators ...

BrightSpring

Collections Supervisor

Englewood, CO · Remote

$85K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow ... Monitors and manage accounts receivable to minimize bad debt * Reviews key performance indicators ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Colorado

Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a Debt Collections Manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a Debt Collections Manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a Debt Collections Manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Colorado? For Debt Collections Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Colorado look for? The top searched job categories for Debt Collections Manager jobs in Colorado are:
What cities in Colorado are hiring for Debt Collections Manager jobs? Cities in Colorado with the most Debt Collections Manager job openings:
Debt Collections Manager jobs near you
Collections Specialist

Collections Specialist

Transwest

Denver, CO • On-site

$25 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Transwest rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

39th of 150 rated car dealerships

Job description

Description:

A Collections Specialist in the transportation leasing industry is responsible for managing and recovering lease and rental payments for assets like trucks, trailers, containers, or fleet vehicles, while preserving customer relationships and protecting the lessor’s assets.


We offer a Full Benefits Package for Eligible Employees Including:

  • Medical, Dental, and Vision Insurance
  • Life (Voluntary and Employer Paid) and Disability Insurance
  • 401(K) with company match beginning with your first contribution.
  • HSA and/or FSA, as applicable
  • Paid Time Off, Sick Time, and Company Paid Holidays
  • Employee Car Discount Program

Core Responsibilities:

  • Accounts receivable management: Monitor aging reports, follow up on past-due invoices, and resolve billing disputes.
  • Customer outreach: Contact customers (carriers, logistics firms, owner-operators) via phone/email to secure payments and negotiate payment plans.
  • Contract enforcement: Interpret lease agreements, payment terms, late fees, and default clauses.
  • Risk mitigation: Identify high-risk accounts early and escalate to management, legal, 3rd Party Collections, or asset recovery teams when needed.
  • Asset protection: Coordinate with the Asset Recovery Coordinator regarding repossession or return of equipment in cases of default.
  • Documentation & compliance: Maintain accurate records, comply with FDCPA (where applicable), UCC, and internal policies.

Industry-Specific Knowledge:

  • Transportation cycles: Understand seasonality and how market swings affect cash flow and customer’s ability to make payments.
  • Equipment value & utilization: Awareness of asset condition, mileage/usage, and resale implications, where applicable.
  • Multi-jurisdiction considerations: Leases and recoveries may span states or countries.
Requirements:

Key Skills:

  • Strong negotiation and communication skills.
  • Analytical skills (aging analysis, dispute resolution, payoff calculation).
  • Contract literacy.
  • Professional firmness with customer empathy.

Typical Metrics:

  • Days Sales Outstanding (DSO).
  • Cure rates on delinquent accounts.
  • Recovery percentages.
  • Dispute resolution time.
  • Reduction of past due balance percentage.

Required Education, and Experience, Knowledge & Skills:

  • Bachelor’s or associate degree in Business Administration, Accounting, Finance, or related business or communication areas.
  • Minimum of 5 years’ collections experience, preferably in leasing and transportation.
  • Strong knowledge of debt collections laws and regulations, including the FDCPA.
  • Strong communication skills, both written and verbal.
  • Computer skills including CRM, ERP systems (Power BI, Sales Force, Excel, Google).

Any and all other duties as assigned by manager.


Job Details:

  • Type: Hourly
  • Compensation Range: $25.00 to $29.00
  • Reports To: Operations Manager
  • Shift: 1st
  • Closing Date: Open until filled.

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