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Debt Collection Jobs in Tennessee (NOW HIRING)

Resound Credit Union

Collections Manager

Nashville, TN · On-site

Monitors the collection of all loans and debt instruments.Establishes and maintains effective collection procedures.Reviews accounts assigned to Collections Specialists where action beyond routine ...

Revco Solutions

Collection Specialist

Knoxville, TN · On-site

$15/hr

Remote Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential. Our Company: Revco Solutions Inc. is ...

REVCO SOLUTIONS

Collection Specialist

Knoxville, TN · Remote

$15/hr

Remote Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential. Our Company: Revco Solutions Inc. is ...

Carrington

Customer Service Specialist, I

Franklin, TN · On-site

$22/hr

Knowledge of Fair Debt Collection Practices Act preferred. * Knowledge of relevant and industry-specific computer software packages preferred. * Basic negotiation skills. * Ability to understand ...

REVCO SOLUTIONS INC

Collection Specialist

Knoxville, TN · On-site

$15/hr

Remote Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential. Our Company: Revco Solutions Inc. is ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

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Showing results 41-60

All JobsDebt Collection JobsDebt Collection Jobs in Tennessee

Debt Collection information

See Tennessee salary details

$6

$20

$32

How much do debt collection jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for debt collection in Tennessee is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.
What are popular job titles related to Debt Collection jobs in Tennessee? For Debt Collection jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Tennessee look for? The top searched job categories for Debt Collection jobs in Tennessee are:
What cities in Tennessee are hiring for Debt Collection jobs? Cities in Tennessee with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Tennessee as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,413 per year, or $20.9 per hour.

Customer Service Specialist, I

Carrington Holding Company, LLC

Franklin, TN • On-site

$22/hr

Full-time

Medical, Retirement

Re-posted 18 days ago

Job description


Come join our amazing team and work a hybrid schedule!
The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $22.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set.
What you'll do:
  • Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.
  • Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations.
  • Refer more complex or complicated calls to qualified team member.
  • Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.
  • Track, follow-up and complete customer call backs to ensure inquiry resolution.
  • Collect payments whenever necessary and appropriate.
  • Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system.
  • Knowledge of Fair Debt Collection Practices Act preferred.
  • Knowledge of relevant and industry-specific computer software packages preferred.
  • Basic negotiation skills.
  • Ability to understand problems and to collaborate and explore alternative solutions.
  • Ability to make decisions that have moderate impact on the immediate work unit.
  • Ability to organize thoughts and ideas into understandable terminology.
  • Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.
  • Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

What you'll need:
  • High school diploma or equivalent work experience.
  • Customer service/call center experience preferred, but not required.
  • Banking, Mortgage/Loan Servicing industry experience preferred, but not required.
  • Bi-Lingual (Spanish) skillset preferred.
  • Hours Monday-Friday

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
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