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Debt Collection Jobs in Ontario (NOW HIRING)

Mace

Delivery Director Alliance

Toronto, ON · Hybrid

... debt collection and P&L responsibility and other as directed by the Senior Leadership Team. * Aligns to strategy to place construction to production, digital and data, service excellence, quality ...

New

Mace

Program Manager

Toronto, ON · On-site

Ensures operations are commercially viable, influencing the achievement of business objectives (including debt collection) and meeting organisational and legislative compliance obligations. * Builds ...

Imperial PFS

Bilingual Collection Associate

Toronto, ON · On-site

Qualify and review bad debt accounts to be assigned to 3rd party collections or legal recovery ... Excellent oral and written communication skills for consistent collection calls * Good math skills ...

Titanium Logistics Inc.

Collection Specialist

Bolton, ON · On-site

CA$55K - CA$65K/yr

Collection Specialist About the Role / Key Accountabilities: * Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)

BDO Canada

Insolvency Advisor

Oshawa, ON · On-site

CA$45K - CA$77K/yr

Perform initial consultations to assess the debtor's situation and recommend appropriate options ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...

New

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Debt Collection information

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How much do debt collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for debt collection in Ontario is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.83 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are popular job titles related to Debt Collection jobs in Ontario?

For Debt Collection jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Ontario look for?

The top searched job categories for Debt Collection jobs in Ontario are:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,648 per year, or $20.5 per hour.

Insolvency Analyst, Personal Debt Solutions

BDO Canada

Belleville, ON • On-site

CA$36K - CA$60K/yr

Full-time

PTO

Re-posted 15 days ago

Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters apeople-first culturewith a high priority on your personal and professional growth.

Your Opportunity

Our BDO Canada Offices are looking for an Insolvency Analyst to join the Personal Debt Solutions Income team. This position requires an in-office presence. This is a replacement role, and the successful candidate will own the following responsibilities:

  • Drafting documents, letters, and various correspondence to clients

  • Accurately enter documents into internal systems creating formal documents in the insolvency database

  • Various other duties to assist the Personal Debt Solutions department as required including working with the local team and others within the organization

  • Community outreach and use of social media to promote personal debt solutions offerings

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration

  • You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

  • You identify, recommend, and are focused on effective delivery service to your clients

  • You share in an inclusive and engaging work environment that develops, retains & attracts talent

  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

  • You grow your expertise through learning and professional development.

Your experience and education

  • You have excellent written and verbal communication skills

  • You must be able to liaise well with staff and outside parties

  • You are proficient in MS Office (Word, Excel, Outlook)

  • If you have a post-secondary education, it will be considered an asset but not a requirement

  • If you have previous Insolvency/ Personal Debt Solutions experience, it is considered an asset but not a requirement

  • Ability to stay organized within a busy work environment

  • Ability to support high-level management demands with strong attention to detail

  • Deadline and detail-oriented with the ability to work independently

  • Exceptional time management, organization, and prioritization skills

  • Ability to work with and maintain confidentiality with sensitive information

  • Due to frequent communications and interactions by email and phone with English-speaking clients in Quebec and outside of Quebec, proficiency in spoken and written English is required for this position.
    The compensation for this role is $36,000-$60,000 per annum.


Why BDO?
Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.


At BDO, our people experience is guided by three core pillars-Do work with genuine care, Do what matters with purpose, and Do what's next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
  • We support your achievement of personal goals outside of the office and making an impact on your community.
  • We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
  • We encourage innovation and forward thinking, empowering you to embrace what's next and help shape the future of our firm

Giving back adds up:Where company meets community.BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We're committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring - and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.


Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada's Privacy Policy can be found here:

Privacy Policy | BDO Canada


Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.


To explore other opportunities at BDO, check out ourcareers page.


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