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Debt Collection Jobs in Illinois (NOW HIRING)

Preferred: โ€ข Experience/familiarity with MasterCard screens. โ€ข Knowledge of collection law and procedures or Fair Debt Collection Practices Act. โ€ข Familiarity with CEFCU's Loan and Collection ...

Knowledge of collection law and procedures or Fair Debt Collection Practices Act. Familiarity with CEFCU's Loan and Collection policies. Interviewing and probing/interrogation skills. Applicable ...

Collection Coordinator

Lisle, IL ยท On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and ... Identify and escalate potential bad debt accounts to management.Openly communicate with internal ...

Collection Coordinator

Lisle, IL ยท On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and ... Identify and escalate potential bad debt accounts to management. * Openly communicate with internal ...

Utilize collection tools such as phone calls, emails, letters, third party placements and ... Identify and escalate potential bad debt accounts to management. * Openly communicate with internal ...

Collection Coordinator

Lisle, IL ยท On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and ... Identify and escalate potential bad debt accounts to management.Openly communicate with internal ...

Legal Assistant

Chicago, IL ยท On-site

$19 - $21/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting for a Legal Admin for our Chicago office. This a full-time, In ...

Legal Admin

Chicago, IL ยท On-site

$20 - $22/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting for a Legal Admin for our Chicago office. This a full-time, In ...

Legal Admin

Chicago, IL ยท On-site

$20 - $22/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting for a Legal Admin for our Chicago office. This a full-time, In ...

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting for a Legal Admin for our Chicago office. This a full-time, In ...

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting a Paralegal for our Chicago office. This a full-time, In-office ...

Paralegal

Chicago, IL ยท On-site

$25 - $30/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are currently recruiting a Paralegal for our Chicago office. This a full-time, In-office ...

Showing results 21-40

Debt Collection information

See Illinois salary details

$6

$22

$35

How much do debt collection jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for debt collection in Illinois is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $27.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.
What are the most commonly searched types of Debt Collection jobs in Illinois? The most popular types of Debt Collection jobs in Illinois are:
Infographic showing various Debt Collection job openings in Illinois as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,350 per year, or $22.3 per hour.

Collections Account Manager - Bilingual Required - SALARY+ BONUS $72 to $85k+/yr!

Chicago Acceptance

Chicago, IL โ€ข On-site

$72K - $85K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago


Job description

NOW SEEKING Collections Account Managers for Chicago Acceptance!

$72,000-$85,000+/year (based on exp/skill)

BILINGUAL-FLUENT in SPANISH & ENGLISH REQUIRED

Chicago Acceptance is a successful long-standing auto finance company that has been serving the Waukegan, Elgin & Joliet metro and surrounding areas since 2009.  Positivity, honesty and integrity are the core values of our company.  

As a result of continued growth and increasingly high customer demand, we have an immediate need for additional proactive, motivated and experienced Collections Account Managers!

We Offer:

  • COMPETITIVE PAY! 

  • Earn $72,000 to $85,000+/yr! (based on skills/exp)

  • $20/hr to $30/hr (based on exp/skills) + TONS of BONUSES

  • 5 Day/40 Hr Work Week! (Must have availability for rotating Saturdays, Closed Sundays, and Off either Tue, Wed, or Thur!)

  • FLEXIBLE SHIFTS tailored to YOU! (hours fall between Mon-Fri 9am-7pm and Sat 9a-6pm)

  • Employee Discounts

  • Professional Development Assistance and On-Going Training

  • Paid Time Off- Vacation, Holiday, Sick Time

  • 401k Plan w/ a Match (up to 12%)

  • Retirement Planning

  • Disability Insurance

  • Health Insurance

  • Dental Insurance

  • Company Apparel

  • Solid Job Security With a Long-Standing Organization in Business since 2009

  • Great Work Environment with a Supportive Management Team to Ensure Your Success

  • Great Opportunities for Advancement

Job Responsibilities:

  • Manage collections on a portfolio of sub-prime auto finance receivables

  • Make outbound calls to customers to obtain payment on past due payments

  • Take inbound calls from customers related to taking/scheduling payments, updating customer information, and other customer service inquiries

  • Ensure delinquency and charge-off goals are obtained

  • Proactively monitor accounts and address a variety of issues

  • Provide excellent customer service to our customers

  • Other duties as assigned

What We are Looking for:

  • 3+ Years Collections experience Preferred

  • Bilingual-Fluent in both Spanish & English Required

  • High School Degree, GED, or College Degree Preferred

  • Available to work Rotating Saturdays

  • Available to work sometimes until 7pm

  • Proficient in legal collections and repossession procedures

  • First-party collections experience is a PLUS

  • People skills, relationship & rapport building skills

  • Strong communication skills, both verbal and written

  • A problem solver; ability to develop a plan to get customer back on track with payments

  • Strong customer service skills - friendly, professional

  • Good phone skills; ability to make large number of phone calls and answer multiple calls

  • Good computer skills

  • Well organized with the ability to multi-task

  • History of longevity of employment

APPLY NOW for a GREAT NEW CAREER!

Please APPLY, and you may also CALL 844-865-2193 to set an appointment.  Submit your resume/interest, be sure to include your current contact information so we may contact you to set up a face to face interview.

NO WALK-INS PLEASE-APPOINTMENTS ARE REQUIRED.

Chicago Acceptance

6231 N. Western Ave.

Chicago, IL 60659

  • Applicants Must Be at least 24 Years of Age

  • Must Be Authorized to Work in the U.S.

Experience in the following industries is a plus/Keywords/Skills:  Aaronโ€™s, Account Issues, Account Management, Account Manager, Account Sales, Accounts Receivable, ACH, ACH Funds, Appointment Setter, Auto Billing, Auto Collections, Auto Finance, Auto Financial Services, Auto Financing, Auto Loan, Auto Loans, Automotive Billing, Automotive Collections, Automotive Finance, Automotive Financial Services, Automotive Financing, Background Checks, Bilingual, Billing Issues, Business Development Center, Business to Business Sales, Buy Her-Pay Here, Buy Here Pay Here, Buy Here/Pay Here, Call Center, Cellular Phone Sales, Collateral, Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account Manager, Collections Accounts, Collections Agent, Collections Representative, Collections Specialist, Commercial Sales, Commission Sales, Computer Skills, Conflict Resolution, Consumer Collections, Courts, Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Relationship Management, Customer Service Representative, Debt Collection, Debt Repayment, Default, Delinquencies, Delinquent, Delinquent Accounts, Dialer System, Due Balances, F&I, F&I Manager, FDCPA, Finance Manager, Financial Sales, Franchise Dealer, Garnishments, Hospitality Industry, Inbound Calls, Independent Dealer, Inside Sales, Insurance Sales, Internet Sales, Legal Action, Loan Debt, Negotiate Payments, Negotiating, Negotiation, Outbound Calls, Outside Sales, Overdue Accounts, Overdue Payments, Party Collections, Past Due Accounts, Past Due Balances, Payment Arrangements, Payment Options, People Skills, Phone Etiquette, Phone Skills, Recovery, Relationship Management, Rent to Own, Rent-a-Center, Repayment Schedules, Repo, Repossession, Repossessions, Sales Manager, Sales Skills, SAP, Scheduling, Skip Trace, Skip Tracing, Skiptrace, Skiptracing, Spanish, State Laws, Student Loans, Sub Prime Financing, Sub Prime Lending, Subprime Financing, Subprime Lending, Subprime Loans, Telemarketing, Telephone Sales, Used Cars, Wage Garnishment, etc.