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Debt Collection Manager Jobs in Washington, DC (NOW HIRING)

Accounts Receivable Lead

Sterling, VA · On-site

$20 - $26.50/hr

The individual will manage day-to-day accounts receivable tasks, ensuring accurate invoicing, timely debt collection, and smooth financial operations. Responsibilities include processing invoices ...

US-MD-Bethesda

Bethesda, MD · Hybrid

$31.21 - $48.01/hr

Stress management skills * Problem-solving skills Preferences: * Debt collection in a financial institution Don't meet all the requirements? We encourage you to still apply if you think you are the ...

Knowledge of the Fair Debt Collection Practices Act (FDCPA), district court procedures, and post ... Manage a high-volume collections caseload from intake through resolution. * Handle court ...

Mid-level Payroll Specialist

Washington, DC · On-site

$26.50 - $36.25/hr

... the Debt Collection Improvement Act. * Utilize federal payroll systems and tools such as NFC ... Manage multiple tasks and deadlines effectively in a high-volume, time-sensitive environment.

Mid-level Payroll Specialist

Washington, DC · On-site

$26.50 - $36.25/hr

... the Debt Collection Improvement Act. * Utilize federal payroll systems and tools such as NFC ... Manage multiple tasks and deadlines effectively in a high-volume, time-sensitive environment.

Senior Payroll Specialist

Washington, DC · On-site

$33.50 - $45.50/hr

... the Debt Collection Improvement Act. * Utilize federal payroll systems and tools such as NFC ... Manage multiple priorities independently while meeting strict deadlines in a high-volume ...

Senior Payroll Specialist

Washington, DC · On-site

$33.50 - $45.50/hr

... the Debt Collection Improvement Act. * Utilize federal payroll systems and tools such as NFC ... Manage multiple priorities independently while meeting strict deadlines in a high-volume ...

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Debt Collection Manager information

See Washington, DC salary details

$8

$26

$41

How much do debt collection manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for debt collection manager in Washington, DC is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $32.40 per hour, depending on experience, location, and employer.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are popular job titles related to Debt Collection Manager jobs in Washington, DC?

For Debt Collection Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Washington, DC look for?

The top searched job categories for Debt Collection Manager jobs in Washington, DC are:

Infographic showing various Debt Collection Manager job openings in Washington, DC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,174 per year, or $26 per hour.

Management and Program Analyst

Hyattsville, MD • On-site


US Department of the Treasury
Public Administration • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

311th of 852 rated public administrative organizations

Good employer

Paid breaks

Respectful managers


$107K/yr

Full-time, Part-time

Re-posted 18 days ago


Job description

PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.

This position is located at Bureau of the Fiscal Service, Debt Agency Compliance and Analysis Division. As a Management and Program Analyst, you will work individually and within a team environment with a significant degree of autonomy in the development, enhancement, and policy formulation for direct government-wide debt collection.

Qualifications:You must meet the following requirements within 30 days of the closing date of this announcement.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Specialized Experience for the GS-13, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position is defined as:
- Applying analytical and evaluative techniques in a work environment to support debt collection efforts. (i.e. analyze new information technologies or current methods in support of re-engineering business processes); AND
- Experience consulting with, making recommendations to, and implementing solutions for management level staff; AND
- Leading studies relevant to organizational goals focused on debt collection and policy and laws.
In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-13, you must have been at the GS-12 level for 52 weeks.Education:
Employment Type: OTHER


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