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Debt Collection Manager Jobs in Toronto, ON (NOW HIRING)

BDO Canada

Insolvency Advisor

Oshawa, ON · On-site

CA$45K - CA$77K/yr

Perform initial consultations to assess the debtor's situation and recommend appropriate options ... Excellent time management and organizational skills * A team player who can also work independently

Quadreal

Assistant Community Manager

Toronto, ON

CA$50K - CA$55K/yr

... and debt in both the public and private markets. QuadReal invests directly through operating ... Monitor aged receivables report for delinquency and assist the Community Manager with collection of ...

Quadreal

Assistant Community Manager

Hamilton, ON

CA$50K - CA$55K/yr

... and debt in both the public and private markets. QuadReal invests directly through operating ... Monitor aged receivables report for delinquency and assist the Community Manager with collection of ...

Sago Mini

Senior Technical Product Owner

Toronto, ON · On-site

Manage the daily sprint rhythm, roadmap prioritization, and backlog grooming for developer, UX, and ... debt, and define system constraints. * Familiarity with the Unity engine and C# development ...

ULINE

Accounts Receivable Specialist

Hamilton, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.

Uline

Accounts Receivable Specialist

Milton, ON

CA$32 - CA$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.

ULINE

Accounts Receivable Specialist

Milton, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.

goeasy

Insolvency Administrator

Mississauga, ON

CA$40K - CA$42K/yr

Manage and process Debt Management Program accounts from the creditor's perspective, ensuring ... Process deferral payment batch file in support of collection efforts. * Provide timely and ...

goeasy

Insolvency Administrator

Mississauga, ON · On-site

Manage and process Debt Management Program accounts from the creditor's perspective, ensuring ... Process deferral payment batch file in support of collection efforts. * Provide timely and ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Toronto, ON

Debt Collection Manager information

See Toronto, ON salary details

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How much do debt collection manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for debt collection manager in Toronto, ON is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.22 and $31.43 per hour, depending on experience, location, and employer.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What job categories do people searching Debt Collection Manager jobs in Toronto, ON look for?

The top searched job categories for Debt Collection Manager jobs in Toronto, ON are:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Toronto, ON as of June 2026, with employment types broken down into 6% As Needed, 12% Full Time, and 82% Part Time. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $50,593 per year, or $24.3 per hour.

Manager, Custom Applications

Flynn Group of Companies

Mississauga, ON • On-site

Full-time

Re-posted yesterday

Job description

At Flynn, it's not just a job, it's a career

Flynn Group of Companies, North America's fastest growing and leading building envelope contractor, is looking for a Manager, Custom Applications to lead our in-house software development team from our Mississauga office. 

Here at Flynn, you'll have the opportunity to lead a talented team delivering a portfolio of mobile and web applications that produce real, measurable results for the business. You'll work in a technologically challenging, fast-paced environment where your leadership, communication, and technical judgment will shape how our applications evolve. You'll enjoy excellent benefits, a genuine commitment to work/life balance, funded training, and the ability to be recognized for your talent. 

Imagine taking your career to the next level, where your leadership empowers a team to deliver their best, and where your work directly improves the productivity of thousands of people in the field and across the business every day. 

Our Development Team 

We are a collaborative team that works closely together to solve hard problems and deliver testable, high-quality, secure software. We've built a collection of mobile and web applications, primarily for internal users but also some external-facing products. The team you'll lead has grown well beyond its original size and today includes experienced developers and dedicated quality-assurance professionals working across multiple applications.

 
What we offer: 
-Funded training and development program
-Very well-equipped on-site gym w/ free access
-Dental and supplemental medical plan
-Matching RRSP contributions
-Employee and Family Assistance Program
-Subsidized onsite cafeteria with excellent food choices!
-Free parking and EV Charging facility
-Family Events and Flynn Fest
 

The Role 

Reporting to the Director, Applications, the Manager, Custom Applications leads the delivery of Flynn's portfolio of internal and external mobile and web applications. You will lead a team of 14 developers and 3 quality-assurance analysts; overseeing the end-to-end development lifecycle across multiple concurrent products. 

This role exists to turn business-prioritized work into well-planned, high-quality, tested releases, while empowering an experienced team to own their craft, their development processes, and Flynn's technical-debt posture. Success is measured by the business value your team delivers and by a team that is performing, continually upskilling, and trusted to make decisions. 

You will partner closely with our Business Analysis team, who own analysis and product-owner responsibilities and hand over business-prioritized work. Your focus is delivery: organizing that work with your senior developers, balancing it against the technical priorities your team surfaces, and driving it through to release. You will make the call on the minimal viable release, and once a decision is made to build something, you commit to it and put the right guardrails in place. 

You'll need to zoom in on detailed technical questions with your developers and zoom back out to build the tactics that deliver on our overall strategy. You will keep quality assurance independent in how it plans and reports its outcomes, so that testing is never influenced by the development team.

 
Responsibilities

Delivery Management 

  • Own sprint planning and execution across the application portfolio, with your senior developers driving planning sessions and advocating for what goes into each release. 

  • Make minimal-viable-release decisions, sequence work realistically, and commit to what the team takes on. 

  • Ensure that when work reaches leadership for a go/no-go decision, it carries enough context to act on. 

  • Lead development teams to translate business goals into scalable technical solutions by partnering with IT leads and business analysts to build technical roadmaps, guide the teams to define system architecture, and drive adoption of emerging technologies. 

  • Run the daily stand-up and keep delivery visible and on track. 

People Leadership and Team Development 

  • Lead, coach, and develop a team of 11 developers and 3 quality-assurance analysts. 

  • Maintain learning-and-development plans with each team member and hold regular touch-point meetings. 

  • Proactively identify and close skills gaps, and plan internal and external resourcing for the skills Flynn will need in the future. 

  • Hold a clear vision of where the application landscape should go next, and structure and guide the team to perform. 

  • Build and drive adherence to standards for systems development and secure architecture 

Technical Credibility and Escalation Support 

  • Bring a deep technical background (ideally7+ years of hands-on coding) so you can read code, participate in architectural discussions, and earn the team's trust. 

  • Stay close enough to the work to jump into production escalations, help analyze a situation, and weigh risk against reward. 

Technical-Debt and Tooling Stewardship 

  • Own a framework for managing technical debt across the portfolio. 

  • Track SDK and tooling lifecycle and stay ahead of components approaching end-of-support or end-of-life. 

  • Coordinate reviews with vendor professional-services teams to validate how Flynn has configured its tools. 

  • Lead the analysis of when to remediate in place versus adopt an alternative, with your senior developers driving the pieces. 

AI-Enabled Features 

  • Identify and deliver forward-looking AI capabilities into the application portfolio. 

  • Do so in a cost-conscious way that adds value to the business without overextending the budget. 

  • Bring initiative and practical ideas to this area rather than waiting for direction. 

Collaboration with Business Analysis and Quality Assurance 

  • Partner with the Business Analysis team on prioritized work, delivery capacity, and splitting releases when scope exceeds capacity. 

  • Participate in business roadmap planning to keep the forward-looking product direction aligned. 

  • Maintain the independence of quality assurance within your team so testing outcomes are objective. 

Quality and Engineering Discipline 

  • Ensure testing is built into software development from the start. 

  • Ensure the team uses peer-review processes so that high-quality code is written. 

  • Ensure security is considered throughout development and tested frequently. 

How You'll Approach the Role 

Change is expected in this role, and things will need to evolve. What matters is how you approach that change: openly, tactically, and by bringing the team with you. You will earn buy-in on how things change rather than arriving with a fixed plan to rebuild everything at once. You are as comfortable making a pragmatic, prioritized call on a piece of work as you are thinking about the bigger picture. You encourage continuous improvement through the adoption of best practices, team development, and practical innovation. With a balance of technical expertise and people leadership, you help deliver successful development outcomes that support both current priorities and future business objectives. 

Our Technology 

You will be joining a live modernization effort, not a greenfield project. You should be comfortable working across an established stack while helping guide the team toward our target architecture. 

Our current stack is built on C# and .NET, delivered on-premises and via Microsoft Azure and Amazon AWS, with SQL Server, MySQL, and MongoDB for databases, ASP.NET and JavaScript (Angular, KendoUI) on the web, and Xamarin (C#), Swift, and Java on mobile. We are moving toward native mobile development with iOS (Swift / SwiftUI, and UIKit) and Android (Kotlin / Jetpack Compose), and adding PostgreSQL to our database layer. 

 
What we are Seeking

Skills and Qualifications 

  • A university degree, preferably in Computer Science, Engineering, or Business Administration. 

  • Several years of experience leading technical teams, ideally including time as a senior developer, team lead, or development manager. 

  • Deep, hands-on software development background with the ability to read code and contribute to architectural discussions. 

  • Familiarity with AI-powered development tools such as GitHub Copilot, Claude Code, or similar 

  • Experience managing developers and quality-assurance professionals in commercial application development or a large enterprise environment. 

  • Strong understanding of the software development lifecycle and Agile practices (Scrum, Kanban). 

  • Solid understanding of architecture and design principles for n-tier applications, microservices, SaaS applications, data integration, reporting, dashboards, and web-based applications. 

  • Experience managing technical debt, tooling lifecycles, and vendor relationships. 

  • Experience with a modern issue-tracking and collaboration toolset such as Atlassian Jira and Confluence is an asset. 

  • Outstanding communication skills, with the ability to explain the "why" behind priorities and to give honest, specific feedback. 

  • Demonstrated ability to organize and execute work independently and effectively within deadlines. 

About You 

  • You empower your team to own their work and make decisions, and you focus on outcomes rather than activity. 

  • You protect your team from organizational distractions and pressure, and you remove obstacles quickly. 

  • You make timely, informed decisions, own the outcomes, and adjust when new data emerges. 

  • You are passionate about building your team and about delighting the people who use what you build. 

  • You are curious, willing to question the status quo, and comfortable giving and receiving constructive feedback. 

  • You thrive in a fast-paced environment where priorities shift with business needs. This is not a role for someone who prefers to work a single project end-to-end in isolation. 

$150,000 - $170,000 a year
#LI-AD1

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate's potential fit for a role they applied to.
This posting is for an existing vacancy within the organization.

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