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Debt Collection Manager Jobs in Toronto, ON (NOW HIRING)

Alsco Inc

Accounts Receivable Clerk

Burlington, ON

$24/hr

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and ... debt write off. - Fax or e-mail invoices to customers for payment. - Perform other tasks as ...

Quadreal

Assistant Community Manager

Hamilton, ON · On-site

CA$50K - CA$55K/yr

... and debt in both the public and private markets. QuadReal invests directly through operating ... Monitor aged receivables report for delinquency and assist the Community Manager with collection of ...

Sago Mini

Senior Technical Product Owner

Toronto, ON · On-site

Manage the daily sprint rhythm, roadmap prioritization, and backlog grooming for developer, UX, and ... debt, and define system constraints. * Familiarity with the Unity engine and C# development ...

ULINE

Accounts Receivable Specialist

Hamilton, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.

Uline

Accounts Receivable Specialist

Milton, ON

CA$32 - CA$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.

ULINE

Accounts Receivable Specialist

Milton, ON

$36/hr

Manage an assigned portfolio of customer accounts, building relationships via phone and email ... Maintain accurate account records, documenting collection activity and customer interactions.

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Toronto, ON

Debt Collection Manager information

See Toronto, ON salary details

$9

$24

$52

How much do debt collection manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for debt collection manager in Toronto, ON is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.22 and $31.43 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What job categories do people searching Debt Collection Manager jobs in Toronto, ON look for? The top searched job categories for Debt Collection Manager jobs in Toronto, ON are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Toronto, ON as of June 2026, with employment types broken down into 6% As Needed, 12% Full Time, and 82% Part Time. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $50,593 per year, or $24.3 per hour.

Accounts Receivable Clerk

Alsco Inc

Burlington, ON

$24/hr

Full-time

Re-posted 8 days ago

Alsco Uniforms rating

7.2

Company rating: 7.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

108th of 251 rated facilities management

Job description

Classification: Non-Exempt

Job Summary:
The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts in accordance with company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

Essential Functions:
-  Process customer payments according to company policy.
-  Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices and partial payments.
-  Provide regular communication to management regarding status of account collections.
-  Organize a recovery system and initiate collection efforts.
-  Complete monthly and quarterly closing statement processes and create reports.
-  Communicate with customers via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts.
-  Perform reference checks of all credit applications and report findings to management.
-  Investigate and resolve customer inquiries in a timely manner
- Submit accounts to management for bad debt write off.
-  Fax or e-mail invoices to customers for payment.
-  Perform other tasks as required.

Additional Functions:
-  May perform some of the other general office functions.
Qualifications:
-  Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
-  Excellent written and verbal communication skills in English, especially in telephone skills.
-  Proven excellent interpersonal skills and ability to work successfully in a team environment.
-  Great organizational and multi-tasking skills; detail oriented.
-  Show successful experience in the ability to enthusiastically press into action collection efforts.
-  Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
Education:
-  Some business or similar experience.

Typical Physical Activity:
-  Physical Demands/Requirements consist of standing, walking, sitting, talking on the phone, occasionally lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking.

Typical Environmental Conditions:
-  Indoor offices, meeting rooms of a typical industrial laundry, service center or depot.

Travel Requirements:
-  None

Compensation:
- $23.00 to $25.00 per hour pay.
- Health and Dental Insurance provided by employer.

This Accounts Receivable Clerk posting is open for an existing vacancy.

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