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Debit Card Remote Jobs in Virginia (NOW HIRING)

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Debit Card Remote information

What is the difference between Debit Card Remote vs Customer Service Representative?

AspectDebit Card RemoteCustomer Service Representative
Required CredentialsHigh school diploma, banking knowledgeHigh school diploma, communication skills
Work EnvironmentRemote, home-basedCall centers, office or remote
Industry UsageBanking, financial servicesVarious industries including banking, retail
Job FocusManaging debit card issues remotelyHandling customer inquiries and support

While both roles involve customer interaction and require communication skills, Debit Card Remote focuses specifically on managing debit card-related issues remotely within the banking industry. Customer Service Representatives have a broader scope, supporting various products and services across multiple industries, often in call center environments.

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Debit Card Remote jobs near you
Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

ZILLION TECHNOLOGIES, INC

Glen Allen, VA • On-site, Remote

$17.25 - $21/hr

Full-time

Posted 9 days ago

Job description

Company Description
Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.
Job Description
Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist
Number of Positions - 1
Job Location - Glen Allen, VA, 22546 (Remote)
Job Description -
The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.
The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.
Qualifications
  • Basic understanding of VISA rules/disputes
  • Excellent communication skills, including writing, editing, proof reading, and speaking
    • Ability to lead projects independently.
    • Ability to address audiences of varying sizes internally and externally
    • Ability to exercise sound business judgment
    • Working knowledge of generally accepted business practices for internal communications
    • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
    • Ability to handle multiple tasks with attention to details
    • Flexible, able to adapt to change and comfortable with ambiguity.
  • Previous debit card fraud experience/understanding
  • Previous Reg. E dispute experience.

Additional Information
Regards,
Praveen Kumar,
Sr. Recruiter
ZILLION TECHNOLOGIES, INC
Email: praveen(at)zilliontechnologies(dot)com
Direct: 571- 814-3745
Website: www.zilliontechnologies.com
Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.

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