ZipRecruiter

Log In

1

Debit Card Customer Service Representative Jobs

Johnson Service Group

Be Seen First

Customer Service Representative

Watsonville, CA · On-site

$21/hr

Johnson Service Group (JSG) is seeking a Customer Service Representative for in Watsonville, CA ... debit card maintenance, and safe deposit box entrances. * Assists at other branches as needed.

NTT DATA

Remote Customer Service Representative

$19.11 - $21.17/hr

Customer Service Representative With people at the heart of our success, NTT DATA is committed to ... Credit/debit card processing and financial institution operations experience preferred. * Ability ...

previous pagenext page

Showing results 21-40

All JobsFinance And Insurance JobsCredit JobsCredit Specialist JobsDebit Card Customer Service Representative Jobs

Debit Card Customer Service Representative information

See salary details

$9

$18

$26

How much do debit card customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for debit card customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a debit card customer service representative do?

A Debit Card Customer Service Representative assists customers with issues and inquiries related to their debit cards. This includes helping with lost or stolen cards, handling disputes or unauthorized transactions, updating account information, and answering questions about card usage and security. They work to resolve problems efficiently while ensuring a positive customer experience and protecting account security. Representatives often communicate with banks and card issuers on behalf of customers to resolve more complex issues.

What are the key skills and qualifications needed to thrive as a debit card customer service representative?

To thrive as a Debit Card Customer Service Representative, you need strong communication skills, problem-solving abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and knowledge of banking protocols are commonly required. Patience, professionalism, and active listening are essential soft skills that help resolve customer concerns effectively and build rapport. These skills ensure efficient issue resolution, customer satisfaction, and compliance with banking regulations in a fast-paced environment.

What are some common challenges faced by debit card customer service representatives, and how can they effectively handle them?

Debit Card Customer Service Representatives often encounter challenges such as resolving disputes over unauthorized transactions, assisting customers with lost or stolen cards, and explaining complex banking policies. Handling frustrated or anxious customers requires strong communication and empathy skills, along with a thorough knowledge of bank procedures. Representatives can overcome these challenges by staying up-to-date on company protocols, remaining patient, and utilizing available resources or escalation procedures when needed. Regular training and support from supervisors also help in managing difficult situations effectively.

What cities are hiring for Debit Card Customer Service Representative jobs?

Cities with the most Debit Card Customer Service Representative job openings:

What states have the most Debit Card Customer Service Representative jobs?

States with the most job openings for Debit Card Customer Service Representative jobs include:

What are popular job titles related to Debit Card Customer Service Representative jobs?

For Debit Card Customer Service Representative jobs, the most frequently searched job titles are:

PT Customer Service Rep - Flora

Flora, IL • On-site

Community Partners Savings Bank
See more jobs at Community Partners Savings Bankexternal

$15.50 - $16/hr

Part-time

Posted 13 days ago

Job description

Step into a career with purpose and impact at Flora Savings Bank, a division of Community Partners Savings Bank, as our next part-time Customer Service Representative in Flora, IL. Join a team that is customer-focused, excellence-driven, and growth-minded, all while earning $15.50 - $16.00 per hour and enjoy a limited benefits package.
ABOUT THIS CUSTOMER SERVICE REPRESENTATIVE JOB
Your regular schedule will vary between the days and hours of Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to noon. This part-time role offers 20-24 hours per week to support the team.
As a Customer Service Representative, you will begin your day greeting customers with enthusiasm and professionalism, ensuring each person feels valued. Throughout the day, you will accept and process deposits, withdrawals, and loan payments, issue money orders and cashier's checks, and handle your cash drawer with precision and care. You will assist customers with digital banking and debit card inquiries, maintain confidentiality, and keep your work area organized and efficient. You will also support the bank's operations by managing stop payment orders, and participating in vault dual control. Every interaction will reflect our commitment to service excellence, and you will play a key role in helping customers understand our banking products and services while supporting the bank's growth and connection to the community.
Would you excel in this position? Here's what you need:
  • High school diploma or equivalent
  • 1+ year(s) of cash handling experience
  • Ability to lift up to 50 lbs.
  • Excellent communication, multitasking, and problem-solving skills
  • Attention to detail and accuracy
  • Ability to handle people with tact, poise, and courtesy
  • Integrity and respect for confidentiality
  • Team-oriented mindset and willingness to learn
  • Commitment to service excellence
  • Customer-facing experience (preferred)

ABOUT US
We are a community bank where you'll be part of a team-oriented, growth-minded organization that truly values its employees. Our culture is built on trust, excellence, and a genuine commitment to both our customers and our community. We stand out in our market by actively participating in local events and making sure both customers and employees feel supported every day. You can look forward to a positive work environment with a company owned by its depositors and dedicated to your success.
Does meeting new people or extra income sound great to you? If so, we want to meet you. Apply today using our mobile-friendly application.

Apply