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Dealership Service Jobs in Michigan (NOW HIRING)

Car Guys Inc.

Automotive Service Writer

Detroit, MI

$55K - $85K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys Inc.

Automotive Service Manager

Rochester, MI

$100K - $150K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... You must have a solid track record as a Service Manager. * You must have a desire to be the best at ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Dealership Service Advisor experience is required. This is NOT an entry-level position. We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Dealership Service Advisor experience is required. This is NOT an entry-level position. We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize ...

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All JobsDealership Service JobsDealership Service Jobs in Michigan

Dealership Service information

What are some common challenges faced by professionals working in dealership service roles, and how can they be managed?

Professionals in dealership service roles often encounter challenges such as managing high customer expectations, coordinating complex repair schedules, and keeping up with evolving automotive technology. Dealing with dissatisfied customers and balancing workload during peak service times are also common hurdles. Successful service team members use effective communication, prioritize tasks, and rely on strong teamwork to address these issues. Continuous training and a proactive approach to problem-solving can help you thrive in this fast-paced environment.

What is the difference between Dealership Service vs Dealership Technician?

AspectDealership ServiceDealership Technician
CredentialsHigh school diploma, ASE certifications often preferredHigh school diploma, ASE certifications required
Work EnvironmentService departments within auto dealershipsService bays, repair shops within dealerships
Job RoleOversees service operations, customer communication, and repairsPerforms repairs and maintenance on vehicles
Industry UsageUsed in dealership service management and customer service rolesUsed in technical repair and maintenance roles

Dealership Service roles focus on managing service operations, customer interactions, and overseeing repairs, while Dealership Technicians perform the hands-on vehicle repairs and maintenance. Both roles require certifications like ASE and work within dealership environments, but their responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring relevant certifications. Familiarity with dealership management systems (DMS), service scheduling software, and diagnostic tools is essential. Outstanding communication, problem-solving abilities, and attention to detail help build trust with both customers and technicians. These skills ensure accurate service recommendations, efficient operations, and high customer satisfaction in a competitive automotive environment.

What are Dealership Service jobs?

Dealership Service jobs refer to roles within a car dealership's service department, where employees are responsible for maintaining, diagnosing, and repairing vehicles. These positions may include service advisors, technicians, mechanics, and service managers. Staff in these roles interact with customers, perform vehicle inspections, recommend necessary repairs or maintenance, and ensure all work meets manufacturer standards. Dealership Service jobs often require technical knowledge, customer service skills, and sometimes specific certifications depending on the manufacturer or type of vehicle serviced.
What are the most commonly searched types of Dealership Service jobs in Michigan? The most popular types of Dealership Service jobs in Michigan are:
Dealership Service jobs near you
Infographic showing various Dealership Service job openings in Michigan as of July 2026, with employment types broken down into 5% Locum Tenens, 89% Full Time, 5% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Dealership Service Manager

GREENMARK EQUIPMENT LLC

Kent City, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

GreenMark Equipment rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

64th of 171 rated vehicle equipment hire

Job description

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, parts, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

GreenMark offers the following benefits:

  • Excellent health benefit package begins 1st day
  • Paid Holidays
  • Paid Time Off
  • 401k with company match
  • Incentive  and team bonuses

Training and Growth:

GreenMark prides itself on exceeding John Deere’s yearly training goals. Our teams are provided with top-notch training and are the best in the industry.  If you want to be one of the industry’s best, it’s time to come to a company that wants you to be the best!

Purpose:

Manages service operations within the dealership to ensure customer satisfaction and maximize return on investment by optimizing service department processes. Grows profitable service labor sales and exercises disciplined expense control. 

Responsibilities

  • Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge
  • Reviews work orders for completeness and accuracy prior to customer billing
  • Communicates, enforces and monitors service department processes to ensure customer satisfaction
  • Creates annual location service department goals and budget, in alignment with the organizations financial and operational objectives
  • Executes service department marketing plan with the direction from aftermarket manager and marketing manager
  • Ensures that all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
  • Manages recruiting, staffing and employee development activities for employees reporting to this position
  • Assists with the development and training of service personnel and completes performance reviews of service staff
  • Follows all safety rules and regulations in performing work assignments
  • Maintains knowledge of John Deere  products

Experience, Education, Skills and Knowledge

  • 3+ years of experience managing a service department; demonstrated experience consistently meeting performance metrics preferred
  • Experience with small tractors, lawn equipment, & motor sports
  • Experience analyzing and interpreting internal reports
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred

#GMP

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