ZipRecruiter

Log In

1

Dealership Service Manager Jobs in Michigan (NOW HIRING)

Car Guys Inc.

Automotive Service Manager

Rochester, MI

$100K - $150K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... You must have a solid track record as a Service Manager. * You must have a desire to be the best at ...

Fox Marquette Ford

Auto Service Manager

Marquette, MI · On-site

Strong knowledge of dealership service operations, mechanics, and warranty processes (Ford ... A tech-savvy mindset, comfortable with dealership management systems (DMS) and service scheduling ...

Fox Marquette Ford

Auto Service Manager

Marquette, MI · On-site

Strong knowledge of dealership service operations, mechanics, and warranty processes (Ford ... A tech-savvy mindset, comfortable with dealership management systems (DMS) and service scheduling ...

Safeway Auto Service

Service Manager

Cadillac, MI · On-site

Do you want to work for an award-winning dealership that values exceptional customer service, as ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...

Safeway Auto Service

Service Manager

Livonia, MI · On-site

Do you want to work for an award-winning dealership that values exceptional customer service, as ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...

Safeway Auto Service

Service Manager

Lansing, MI · On-site

Do you want to work for an award-winning dealership that values exceptional customer service, as ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...

next page

Showing results 1-20

All JobsDealership Service JobsDealership Service Manager JobsDealership Service Manager Jobs in Michigan

Dealership Service Manager information

See Michigan salary details

$28.8K

$61K

$103.3K

How much do dealership service manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for dealership service manager in Michigan is $60,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $70,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dealership Service Manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What are some common challenges faced by a Dealership Service Manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What does a Dealership Service Manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

What are the most commonly searched types of Dealership Service jobs in Michigan? The most popular types of Dealership Service jobs in Michigan are:
What cities in Michigan are hiring for Dealership Service Manager jobs? Cities in Michigan with the most Dealership Service Manager job openings:
Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in Michigan as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,986 per year, or $29.3 per hour.

Dealership Service Manager

GREENMARK EQUIPMENT LLC

Kent City, MI

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

GreenMark Equipment rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

64th of 171 rated vehicle equipment hire

Job description

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, parts, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

GreenMark offers the following benefits:

  • Excellent health benefit package begins 1st day
  • Paid Holidays
  • Paid Time Off
  • 401k with company match
  • Incentive  and team bonuses

Training and Growth:

GreenMark prides itself on exceeding John Deere’s yearly training goals. Our teams are provided with top-notch training and are the best in the industry.  If you want to be one of the industry’s best, it’s time to come to a company that wants you to be the best!

Purpose:

Manages service operations within the dealership to ensure customer satisfaction and maximize return on investment by optimizing service department processes. Grows profitable service labor sales and exercises disciplined expense control. 

Responsibilities

  • Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge
  • Reviews work orders for completeness and accuracy prior to customer billing
  • Communicates, enforces and monitors service department processes to ensure customer satisfaction
  • Creates annual location service department goals and budget, in alignment with the organizations financial and operational objectives
  • Executes service department marketing plan with the direction from aftermarket manager and marketing manager
  • Ensures that all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
  • Manages recruiting, staffing and employee development activities for employees reporting to this position
  • Assists with the development and training of service personnel and completes performance reviews of service staff
  • Follows all safety rules and regulations in performing work assignments
  • Maintains knowledge of John Deere  products

Experience, Education, Skills and Knowledge

  • 3+ years of experience managing a service department; demonstrated experience consistently meeting performance metrics preferred
  • Experience with small tractors, lawn equipment, & motor sports
  • Experience analyzing and interpreting internal reports
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred

#GMP

What GreenMark Equipment employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply