More Reasons to Love Southern Tire Mart · #1 North America Commercial Tire Dealer since 2012 · #1 ... Best in class service on America's favorite passenger tire brands Job Type: Full-time Equal ...
New
More Reasons to Love Southern Tire Mart · #1 North America Commercial Tire Dealer since 2012 · #1 ... Best in class service on America's favorite passenger tire brands Job Type: Full-time Equal ...
New
More Reasons to Love Southern Tire Mart • #1 North America Commercial Tire Dealer since 2012 • ... Best in class service on America's favorite passenger tire brands Job Type: Full-time Equal ...
More Reasons to Love Southern Tire Mart • #1 North America Commercial Tire Dealer since 2012 • ... Best in class service on America's favorite passenger tire brands Job Type: Full-time Equal ...
Service Manager (HDOS)
Scottsdale, AZ · On-site
... Writers, and other support staff as they provide high-quality services and an exceptional customer ... We know that our customers' safety and satisfaction with our dealership rely, in large part, on the ...
Service Manager (HDOS)
Scottsdale, AZ · On-site
... Writers, and other support staff as they provide high-quality services and an exceptional customer ... We know that our customers' safety and satisfaction with our dealership rely, in large part, on the ...
... Writers, and other support staff as they provide high-quality services and an exceptional customer ... We know that our customers' safety and satisfaction with our dealership rely, in large part, on the ...
... Writers, and other support staff as they provide high-quality services and an exceptional customer ... We know that our customers' safety and satisfaction with our dealership rely, in large part, on the ...
Service Advisor-Writer
Prescott Valley, AZ · On-site
$40K - $65K/yr
Campers Inn RV is looking for a Service Advisor/Writer . This role works with customers to schedule ... At Campers Inn RV, we're more than a dealership--we're a team driven by purpose, innovation, and a ...
Service Advisor-Writer
Prescott Valley, AZ · On-site
$40K - $65K/yr
Campers Inn RV is looking for a Service Advisor/Writer . This role works with customers to schedule ... At Campers Inn RV, we're more than a dealership--we're a team driven by purpose, innovation, and a ...
Service Advisor-Writer (Airstream Specialist)
Tucson, AZ · On-site
$65K - $90K/yr
Campers Inn RV is seeking a Service Advisor-Writer (Airstream Specialist) to join our growing team ... At Campers Inn RV, we're more than a dealership--we're a team driven by purpose, innovation, and a ...
Quick apply
Service Advisor-Writer (Airstream Specialist)
Tucson, AZ · On-site
$65K - $90K/yr
Campers Inn RV is seeking a Service Advisor-Writer (Airstream Specialist) to join our growing team ... At Campers Inn RV, we're more than a dealership--we're a team driven by purpose, innovation, and a ...
GO AZ Motorcycles in Flagstaff is one of four dealerships in the GO AZ Motorcycles family. Founded ... Accept work assignments from Service Writer/Manager * Request parts for the job as early as ...
GO AZ Motorcycles in Flagstaff is one of four dealerships in the GO AZ Motorcycles family. Founded ... Accept work assignments from Service Writer/Manager * Request parts for the job as early as ...
GO AZ Motorcycles in Cottonwood is one of four dealerships in the GO AZ Motorcycles family. Founded ... Accept work assignments from Service Writer/Manager * Request parts for the job as early as ...
GO AZ Motorcycles in Cottonwood is one of four dealerships in the GO AZ Motorcycles family. Founded ... Accept work assignments from Service Writer/Manager * Request parts for the job as early as ...
Express Service Advisor
Surprise, AZ · On-site
... written communication skills (bilingual a plus), good time management skills, and professional dress, speech, and behavior are all required for this position at a car dealership service drive.
Quick apply
Express Service Advisor
Surprise, AZ · On-site
... written communication skills (bilingual a plus), good time management skills, and professional dress, speech, and behavior are all required for this position at a car dealership service drive.
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Service Advisor
Gilbert, AZ · On-site
Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area ... Prior experience as a service advisor or service writer required * Candidates MUST possess above ...
Excellent communication skills, written and oral required. * Working knowledge of MS Office and ... our dealership. It is the service advisors responsibility to ensure that all transactions go ...
Excellent communication skills, written and oral required. * Working knowledge of MS Office and ... our dealership. It is the service advisors responsibility to ensure that all transactions go ...
Excellent communication skills, written and oral required. * Working knowledge of MS Office and ... our dealership. It is the service advisors responsibility to ensure that all transactions go ...
Excellent communication skills, written and oral required. * Working knowledge of MS Office and ... our dealership. It is the service advisors responsibility to ensure that all transactions go ...
Mobile Service Coordinator
Tolleson, AZ · On-site
$55K - $70K/yr
The Mobile Service Coordinator serves as the operational hub of the Mobile Service Department ... written communication abilities. * Proficiency with Microsoft Office and dealership management ...
New
Mobile Service Coordinator
Tolleson, AZ · On-site
$55K - $70K/yr
The Mobile Service Coordinator serves as the operational hub of the Mobile Service Department ... written communication abilities. * Proficiency with Microsoft Office and dealership management ...
New
Dealership Service Writer information
What are some common challenges faced by dealership service writers, and how can they be managed effectively?
Dealership Service Writers often juggle multiple responsibilities, including managing customer expectations, coordinating with technicians, and ensuring timely completion of repairs. A common challenge is communicating technical information in a way that customers can understand, while also keeping workflow efficient in a fast-paced environment. Building strong organizational skills, maintaining clear communication with both customers and the service team, and staying up-to-date with dealership procedures are key strategies for overcoming these challenges. Proactive problem-solving and a customer-focused attitude can also help Service Writers excel and reduce workplace stress.
What does a dealership service writer do?
A Dealership Service Writer acts as the liaison between customers and the service department at an automotive dealership. They are responsible for understanding customer vehicle issues, creating work orders, communicating repair needs to technicians, and keeping customers informed throughout the repair process. Service Writers also estimate costs, schedule appointments, and ensure customer satisfaction by providing clear explanations of services and repairs. Their goal is to ensure a smooth and efficient service experience for both the customer and the dealership.
What is the difference between Dealership Service Writer vs Automotive Service Advisor?
| Aspect | Dealership Service Writer | Automotive Service Advisor |
|---|---|---|
| Credentials | High school diploma, some certifications (ASE) | High school diploma, ASE certifications often preferred |
| Work Environment | Dealership service department | Dealership or independent repair shops |
| Job Role | Writes repair orders, communicates customer concerns to technicians | Advises customers, explains repairs, estimates costs |
| Common Usage | Used interchangeably in dealerships | More common in independent shops, but similar roles |
Both Dealership Service Writers and Automotive Service Advisors work in dealership or repair shop environments, handling customer communication and repair documentation. While their roles overlap, Service Writers primarily focus on writing repair orders and coordinating with technicians, whereas Service Advisors often have a broader role in advising customers and explaining repairs. Understanding these distinctions helps clarify career paths and job expectations in automotive service settings.
What are the key skills and qualifications needed to thrive as a dealership service writer, and why are they important?
To thrive as a Dealership Service Writer, you need a solid understanding of automotive service processes, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and basic automotive diagnostic tools is often required. Excellent communication, customer service orientation, and multitasking abilities help you excel when interacting with customers and coordinating with technicians. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and smooth workflow in a fast-paced dealership environment.
What are popular job titles related to Dealership Service Writer jobs in Arizona? For Dealership Service Writer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Dealership Service Writer jobs in Arizona look for? The top searched job categories for Dealership Service Writer jobs in Arizona are:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
Southern Tire Mart rating
6.5
Based on 108 frontline employees who took The Breakroom Quiz
250th of 732 rated retailers
Job description
Responsibilities
Benefits
· 401K
· 401K Matching
· Health Insurance
· Dental Insurance
· Life Insurance
· Vision Insurance
· Paid Time Off
Southern Tire Mart is your source for America's favorite quality brands. At locations throughout the southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!
More Reasons to Love Southern Tire Mart
· #1 North America Commercial Tire Dealer since 2012
· #1 Truck Retreader in North American since 2007
· #1 Commercial Tire Dealer in the US since 2008
· Best in class service on America's favorite passenger tire brands
Job Type: Full-time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Interact with customers, listen to their questions and provide timely responses.
- Educate clients about Southern Tire Mart products, services and offers.
- Schedule appointments, take orders, monitor service progress, calculate charges, and process payments.
- Serve as a customer relationship manager.
- Serve as a link between customers and different departments in the organization.
Benefits
· 401K
· 401K Matching
· Health Insurance
· Dental Insurance
· Life Insurance
· Vision Insurance
· Paid Time Off
Southern Tire Mart is your source for America's favorite quality brands. At locations throughout the southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!
More Reasons to Love Southern Tire Mart
· #1 North America Commercial Tire Dealer since 2012
· #1 Truck Retreader in North American since 2007
· #1 Commercial Tire Dealer in the US since 2008
· Best in class service on America's favorite passenger tire brands
Job Type: Full-time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What Southern Tire Mart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Southern Tire Mart
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
10,000+ Employees
Headquarters location
Columbia, MS, US
Year founded
1973