ZipRecruiter

Log In

1

Dealership Service Advisor Jobs in Washington (NOW HIRING)

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Ourisman Nissan

Service Advisor

Laurel, MD · On-site

$30K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Ourisman Lexus of Rockville

Service Advisor

Rockville, MD · On-site

$5.0K/mo

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Ourisman Hyundai

Automotive Service Advisor

Laurel, MD · On-site

$54K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Ourisman Hyundai

Automotive Service Advisor

Laurel, MD · On-site

$30K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

BELTWAY COMPANIES

Service Advisor

Annapolis, MD · On-site

$45K - $65K/yr

Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisors also have the opportunity to thrive in a supportive environment that values your ...

previous pagenext page

Showing results 21-40

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Washington

Dealership Service Advisor information

See Washington salary details

$13

$29

$51

How much do dealership service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dealership service advisor in Washington is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $33.75 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What cities in Washington are hiring for Dealership Service Advisor jobs?

Cities in Washington with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.

Service Advisor

Ourisman Lexus of Rockville

Rockville, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services.

More about the role

  • Greet customers and assess their vehicle service needs in a friendly and professional manner.
  • Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time.
  • Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations.
  • Provide accurate cost estimates and obtain customer authorization before initiating repairs.
  • Keep customers informed about the status of their vehicle and any changes to the estimated completion time.
  • Maintain detailed records of all customer interactions, services performed, and parts used.
  • Promote dealership services and products to enhance customer satisfaction and drive business growth.

What we look for

  • Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred.
  • Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach.
  • Familiarity with automotive service software and Microsoft Office Suite.
  • Basic understanding of automotive systems and repair procedures.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

Apply