ZipRecruiter

Log In

1

Dealership Service Advisor Jobs in Longview, WA (NOW HIRING)

Bud Clary Auto

Used Car Technician

Longview, WA · On-site

Installs optional equipment specified by the customer or dealer * Reports machinery defects or malfunctions to supervisor * Ensures that customers' cars are kept clean. Notifies service advisor ...

Bud Clary Auto Group

Used Car Technician

Longview, WA · On-site

Installs optional equipment specified by the customer or dealer * Reports machinery defects or malfunctions to supervisor * Ensures that customers' cars are kept clean. Notifies service advisor ...

Bud Clary Auto

Chevrolet Technician

Longview, WA · On-site

$25 - $40/hr

Installs optional equipment specified by the customer or dealer. * Reports machinery defects or malfunctions to supervisor * Ensures that customers' cars are kept clean. Notify the service advisor ...

Bud Clary Auto Group

Chevrolet Technician

Longview, WA · On-site

$25 - $40/hr

Installs optional equipment specified by the customer or dealer. * Reports machinery defects or malfunctions to supervisor * Ensures that customers' cars are kept clean. Notify the service advisor ...

next page

Showing results 1-20

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Longview, WA

Dealership Service Advisor information

See Longview, WA salary details

$12

$27

$48

How much do dealership service advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dealership service advisor in Longview, WA is $27.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $32.12 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What job categories do people searching Dealership Service Advisor jobs in Longview, WA look for?

The top searched job categories for Dealership Service Advisor jobs in Longview, WA are:

What cities near Longview, WA are hiring for Dealership Service Advisor jobs?

Cities near Longview, WA with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Longview, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,090 per year, or $27.9 per hour.

Automotive Service Advisor Chevrolet

Longview, WA • On-site

Bud Clary Auto
See more jobs at Bud Clary Autoexternal

$60K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Join the Front Lines of Automotive Excellence at Bud Clary Chevrolet in Longview Washington!
Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customer service into a six-figure career?

Bud Clary Auto Groupa family-owned Washington dealership network since 1959is on the hunt for a driven, high-performing Automotive Service Advisor to join our winning team in Longview WA. Were not just selling repairswere building relationships and keeping our community rolling.

Why Bud Clary?

  • Family-owned, performance-driven, people-focused
  • Established reputation with loyal customers since 1959
  • High-energy team and positive culture where you can grow and succeed

BENEFITS

  • Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
  • Retirement Plans: 401(k).
  • PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
  • Employee discounts
  • Referral bonus program

PAY

  • This is a commission based position with the potential to earn $60,000 to $120,000 per year

SUMMARY

An Automotive Service Advisor sells and schedules needed service work in the service department.

ESSENTIAL DUTIES

  • Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Writes up customer's vehicle problems accurately and clearly on repair order.
  • Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Establishes "promised time." Checks with dispatcher, if necessary.
  • Obtains customer's signature on repair order; provides customer with a copy.
  • Establishes customer's method of payment. Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
  • Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Explains completed work and all charges to customers.
  • Implements a quality control process to eliminate comebacks.
  • Maintains high customer satisfaction standards.
  • Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.

MARGINAL DUTIES

  • Being a team player
  • Ability to work in a fast-paced environment
  • Effective Communicator
  • Other duties as assigned

Driving is an essential function of this position. Applicants must possess a valid drivers license and maintain an acceptable driving record consistent with company insurance standards throughout employment.

Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Have questions? Contact humanresources@budclary.com

Location: Longview Chevrolet

Apply