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Dealership Service Advisor Jobs in Washington (NOW HIRING)

Car Guys

Automotive Service Writer

Woodbridge, VA · On-site

Automotive service advisor, automotive service writer, automotive dealership service writer, automotive dealership service advisor, auto service writer, auto service advisor, auto advisor, auto ...

Car Guys Inc.

Automotive Service Writer

Woodbridge, VA · On-site

$45K - $75K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Ourisman Nissan

Service Advisor

Laurel, MD · On-site

$54K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Ourisman Lexus of Rockville

Service Advisor

Derwood, MD · On-site

$60K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

Ourisman Mitsubishi of Laurel

Service Advisor

Laurel, MD · On-site

$54K/yr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Service Advisor is responsible for serving as a liaison between customers and our service ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Washington

Dealership Service Advisor information

See Washington salary details

$13

$29

$51

How much do dealership service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for dealership service advisor in Washington is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $33.75 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Washington?

For Dealership Service Advisor jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Washington look for?

The top searched job categories for Dealership Service Advisor jobs in Washington are:

What cities in Washington are hiring for Dealership Service Advisor jobs?

Cities in Washington with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.

Experienced Dealership Service Advisor- Herb Gordon Subaru

MileOne Autogroup

Washington, DC

$60K - $100K/yr

Full-time

Re-posted 21 days ago

Job description

Job Description

Herb Gordon Subaru, a proud member of MileOne Autogroup, is hiring an experienced dealership Service Advisor to join our high-performing team.

Candidate must have automotive dealership experience.

Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Experience Everything MileOne has to Offer:
- Competitive compensation $60,000.00 - $100,000.00+ with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Service Advisor Responsibilities:
- Provide customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor Qualifications:
- Prior experience in dealership automotive service writing, REQUIRED
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

*All hiring bonuses are discretionary based on candidates Subaru experience, certifications and/or previous employment status

HEGE123

Service

Salary Range

$60,000.00 - $100,000.00+

Herb Gordon SubaruPost Internally and Externally

Zip Code

20904

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