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Dealership Operations Jobs in Tennessee (NOW HIRING)

Thompson Truck Group

Parts Counter Sales

Knoxville, TN · On-site

This position plays a vital role in delivering excellent customer service, accurately sourcing parts, and supporting dealership operations. Essential Duties and Responsibilities * Assist customers in ...

WMH

$16.50 - $22/hr

Equipment dealership operations * Inventory control * Warehouse logistics * Fleet parts management * Shipping & receiving * Vendor coordination * ERP systems * Inventory management systems (IMS)

Thompson Truck Group

Parts Counter Sales

Knoxville, TN · On-site

This position plays a vital role in delivering excellent customer service, accurately sourcing parts, and supporting dealership operations. Essential Duties and Responsibilities * Assist customers in ...

Lexus of Nashville

Service Receptionist

Nashville, TN · On-site

$17 - $18/hr

Support dealership operations and jump in where needed. What We Are Looking For:A positive, professional attitude and excellent communication skills.Ability to multitask and stay on schedule in a ...

Lithia Motors

All Level Service Techncians

Gallatin, TN · On-site

This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and ...

Lithia

All Level Service Techncians

Gallatin, TN · On-site

This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and ...

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All JobsDealership Operations JobsDealership Operations Jobs in Tennessee

Dealership Operations information

What is dealership operations?

Dealership operations refer to the management and coordination of daily activities within a vehicle dealership, including sales, service, inventory management, and customer relations. The role often requires knowledge of automotive systems, sales techniques, and operational procedures to ensure efficient dealership performance.

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

What are popular job titles related to Dealership Operations jobs in Tennessee? For Dealership Operations jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Dealership Operations jobs in Tennessee look for? The top searched job categories for Dealership Operations jobs in Tennessee are:
Dealership Operations jobs near you
Infographic showing various Dealership Operations job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Parts Counter Sales

Thompson Truck Group

Knoxville, TN • On-site

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Parts Counter Salesperson
Thompson Truck Group (TTG) - Knoxville
Join a Team Driven by Values and Focused on Uptime
At Thompson Truck Group (TTG), we're committed to keeping our customers on the road and their businesses moving. As one of the region's premier commercial truck dealerships, TTG provides truck sales, leasing, parts, service, and maintenance solutions across multiple locations in Tennessee and Virginia. Our mission is simple: One Team, One Drive, One Result: UPTIME. TTG's culture is built on Humility, Persistence, Respect, and Lasting Relationships.
We're looking for a customer-focused Parts Counter Salesperson to join our team in our Knoxville, TN location. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we'd love to hear from you.
Why Work for Thompson Truck Group?
  • Competitive pay
  • Comprehensive benefits package
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career advancement opportunities within a growing organization
  • Ongoing training and professional development
  • Stable, family-oriented culture
  • Team environment built on respect, accountability, and teamwork

At TTG, we believe our employees are our greatest asset. We are committed to investing in our team members and creating opportunities for long-term career growth.
Position Summary
The Parts Counter Salesperson is responsible for selling parts to retail customers, service technicians, and wholesale accounts over the counter, through the shop, and by phone. This position plays a vital role in delivering excellent customer service, accurately sourcing parts, and supporting dealership operations.
Essential Duties and Responsibilities
  • Assist customers in selecting the correct parts in a friendly, professional, and efficient manner.
  • Utilize dealership systems and online resources to accurately identify and source parts.
  • Inform customers of related parts, accessories, promotions, and special offers.
  • Process customer payments, including cash, checks, and credit card transactions.
  • Promptly answer incoming telephone calls and assist customers with parts inquiries.
  • Follow up with customers to ensure parts orders are accurate and complete.
  • Maintain a high level of service for both internal and external customers.
  • Communicate out-of-stock parts and shop materials to inventory control personnel.
  • Monitor and follow up on back-ordered parts.
  • Proactively solicit and grow customer accounts through phone outreach.
  • Participate in all assigned training and development programs.
  • Address and resolve customer concerns regarding products and services.
  • Maintain a clean, organized, and professional work area.
  • Maintain a professional appearance and represent TTG positively at all times.
Qualifications
  • Previous parts sales, automotive, diesel truck, equipment, or related industry experience preferred
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Basic computer and data entry skills
  • Strong attention to detail and organizational skills
  • Ability to work effectively as part of a team
  • Commitment to delivering exceptional customer service
Build Your Career with TTG
If you're looking for a company that values hard work, teamwork, and customer service-and offers opportunities to grow your career-we encourage you to apply today.
Thompson Truck Group is an Equal Opportunity Employer and values diversity in the workplace.

Apply