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Dealerbuilt Jobs (NOW HIRING)

Planet Honda

Customer Experience Associate

Golden, CO · On-site

$17 - $22.75/hr

Have basic knowledge of operating computers, telephone equipment and software programs Planet Automotive currently uses the DealerBuilt DMS Platform and the MyKaarma systems to provide the most up to ...

Planet Hyundai

Customer Experience Associate

Golden, CO · On-site

$17 - $22.75/hr

Have basic knowledge of operating computers, telephone equipment and software programs Planet Automotive currently uses the DealerBuilt DMS Platform and the MyKaarma systems to provide the most up to ...

Genesis of Golden

Customer Experience Associate

Golden, CO · On-site

$17 - $22.75/hr

Have basic knowledge of operating computers, telephone equipment and software programs Planet Automotive currently uses the DealerBuilt DMS Platform and the MyKaarma systems to provide the most up to ...

Planet Hyundai

Customer Experience Associate

Golden, CO · On-site

$17 - $22.75/hr

Have basic knowledge of operating computers, telephone equipment and software programs Planet Automotive currently uses the DealerBuilt DMS Platform and the MyKaarma systems to provide the most up to ...

Genesis of Golden

Customer Experience Associate

Golden, CO · On-site

$17 - $22.75/hr

Have basic knowledge of operating computers, telephone equipment and software programs Planet Automotive currently uses the DealerBuilt DMS Platform and the MyKaarma systems to provide the most up to ...

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How much do dealerbuilt jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for dealerbuilt in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Dealerbuilt?

Dealerbuilt is a provider of dealership management system (DMS) software for automotive dealerships. Their platform helps dealerships manage core business operations such as sales, inventory, accounting, and customer relationships. Dealerbuilt solutions are designed to be customizable and scalable, catering to the unique needs of each dealership. The company emphasizes flexibility, integration, and customer support to help automotive retailers operate more efficiently.

What are the key skills and qualifications needed to thrive as a DealerBuilt Implementation Specialist, and why are they important?

To thrive as a DealerBuilt Implementation Specialist, you need a solid understanding of dealership operations, IT systems, and project management, typically supported by relevant experience or a degree in business or information technology. Familiarity with DealerBuilt's DMS platform, CRM systems, and data migration tools is essential, and certifications in project management or software implementation are often preferred. Strong communication, problem-solving, and customer service skills help build rapport with clients and ensure smooth software transitions. These skills are crucial for delivering seamless system implementations that meet dealer needs and support overall business success.

What is the difference between Dealerbuilt vs Service Advisor?

AspectDealerbuiltService Advisor
Primary RoleSoftware platform for dealership managementCustomer service and communication at service department
Required CredentialsTechnical knowledge of dealership softwareCustomer service skills, experience in automotive service
Work EnvironmentOffice-based, software-focusedService department, interacting with customers and technicians
Industry UsageUsed by dealerships for managementEmployed by dealerships to assist customers and coordinate repairs

Dealerbuilt is a dealership management software platform, while a Service Advisor is a customer-facing role within the dealership. The software supports dealership operations, whereas the Service Advisor interacts directly with customers to explain repairs and recommend services. Both are essential in the automotive retail industry but serve different functions.

What are some common challenges faced by DealerBuilt software implementation specialists during dealership onboarding?

DealerBuilt software implementation specialists often encounter challenges such as adapting the platform to meet the specific workflows of different dealerships, managing data migration from legacy systems, and training staff with varying levels of technical proficiency. Effective communication and thorough needs assessment are key to overcoming these obstacles. Specialists typically work closely with dealership management and staff to customize solutions and provide hands-on support throughout the onboarding process, ensuring a smooth transition.
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What job categories do people searching Dealerbuilt jobs look for? The top searched job categories for Dealerbuilt jobs are:
Dealerbuilt jobs near you
Infographic showing various Dealerbuilt job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Customer Experience Associate

Customer Experience Associate

Planet Honda

Golden, CO • On-site

$17 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Hi there! You've taken the 1st click toward getting to know us better. Let's not waste time! Before you apply:

Who are we?

We are a family owned and operated Automotive Group, with a three carline Dealership in Golden, Colorado - Planet Automotive is Planet Honda, Planet Hyundai, and Genesis of Golden, and Leo Payne Honda in Ellisville, Missouri! Since 1996, our Automotive Group has been committed to conducting business in an ethical and fair way, by providing a Negotiation-Free selling experience.

We are an Automotive Group of 225 unique individuals, each with their own strengths, combining to make up our Automotive Group. We believe that our individuals are a fundamental part of our organization and its continued success.

We are Planet Automotive, Genesis of Golden and Leo Payne Honda; striving to achieve common, aligned goals by doing the right thing for our customers and our individuals since 1996.

Are you...

... A customer minded, friendly individual who can build rapport with our Service Guests, be able to answer questions, provide basic maintenance and warranty information, schedule service appointments and provide estimates on certain repairs, and has a passion for customer service excellence?

If you answered "YES", here are a few details about the position:

The ideal individual would:

  • Be responsible for providing the first impression of the Planet Automotive Service Guest Experience with professionalism, clear communication, answering questions and listening to guest concerns
  • Consider oneself as a key player in the Parts and Service team
  • Ability to provide assistance to de-escalate situations that involve upset guests
  • Use provided phone training and word tracks to overcome objectives and concerns the guest may address
  • Be able to work with busy Parts Specialists, Service Advisors and Management to answer repair status inquiries
  • Be cool, calm and collected in a fast-paced, multi-task position, while working in an environment of 5 - 7 other staff members, taking calls at the same time
  • Have basic knowledge of operating computers, telephone equipment and software programs

Planet Automotive currently uses the DealerBuilt DMS Platform and the MyKaarma systems to provide the most up to date technology and tools to our individuals

Don't forget about the Perks!

  • $20.00 to $24.00 per hour
  • Year-End Christmas Bonus programs, depending on position
  • Ongoing commitment to growing the knowledge and capabilities of our individuals
  • Immediate eligibility for Health, Dental, Vision, Life and Voluntary Insurances
  • Immediate eligibility 401(k)
  • Immediate Paid Vacation
  • Employee Purchase Plan
  • Paid Training and Development, including Manufacturer
  • Immediate plans to build a new luxury dealership for the Genesis of Golden line

By the way, we used the Customer Experience Associate title because that is what everyone else is doing. However, here at Planet Automotive, we are not like everyone else and our team are Customer Care Center Representatives!

Sound Good? Ready to apply? Just one more click and you are on your way!

Want to know about us? https://www.applicantpro.com/openings/genesisofgolden/jobs

The Legal Fine Print:

We are a proud EEO employer.

We operate under the Employment-At-Will principles of the State of Colorado.

We maintain a drug free workplace environment and perform a pre-employment substance abuse* testing, motor vehicle reports, criminal and credit background checks.

*Genesis of Golden does not disqualify for Marijuana.

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