ZipRecruiter

Log In

1

Dealer Service Manager Jobs in Alberta (NOW HIRING)

Kaizen Automotive Group

Service Manager

Ponoka, AB · On-site

Position Summary The Service Manager is responsible for leading the daily operations of the dealership's Service Department, ensuring an excellent customer experience while maximizing departmental ...

Kaizen Automotive Group

Service Manager

Ponoka, AB · On-site

CA$100K - CA$120K/yr

Overview Position Summary The Service Manager is responsible for leading the daily operations of the dealership's Service Department, ensuring an excellent customer experience while maximizing ...

Bosch Truck Group Inc.

Service Manager

Calgary, AB

We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership. The Service Manager's main responsibility is to proactively develop and manage the service department business and ...

Bosch Truck Group Inc.

Service Manager

Calgary, AB · On-site

We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership. The Service Manager's main responsibility is to proactively develop and manage the service department business and ...

Brandt Tractor Ltd

Service Manager

Fort Mcmurray, AB · On-site

Brandt is currently seeking a Service Manager for our Fort McMurray Construction and Forestry ... Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership

Fountain Tire

Service Manager, Edson

Edson, AB · On-site

As a Service Manager, your duties will include: * Overseeing and managing mechanical and tire ... Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing ...

Fountain Tire

Service Manager, Edson

Edson, AB · On-site

Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing ... Must have an advanced knowledge of mechanical and tire services in a commercial automotive ...

Grand Villa Casino

Dealer

Edmonton, AB · On-site

... or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national ... Minimum 1-year experience in a customer service role. * Serving It Right (BC)/ Proserve (Alberta ...

Go Auto

Fixed Operations Manager

Edmonton, AB · On-site

CA$200K - CA$300K/yr

Service Manager/Fixed Operations Manager: Los Angeles, California The best dealerships have one thing in common: great leadership. Go Auto is one of North America's largest automotive groups, with ...

Starlight Casino

Experienced Card Dealer

Edmonton, AB · On-site

CA$16.55/hr

... or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national ... Excellent customer service skills. * Proven technical abilities and a sound knowledge of gaming ...

Ace Casinos

Poker Dealer - PT

Calgary, AB

$16.55/hr

Under the direction of Poker Manager/House/Pit Boss, the Poker Dealer is responsible for dealing ... Ensures outstanding guest service by responding promptly to guest needs and requests for service.

next page

Showing results 1-20

All JobsDealer Service JobsDealer Service Manager JobsDealer Service Manager Jobs in Alberta

Dealer Service Manager information

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are popular job titles related to Dealer Service Manager jobs in Alberta?

For Dealer Service Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Dealer Service Manager jobs in Alberta look for?

The top searched job categories for Dealer Service Manager jobs in Alberta are:

What cities in Alberta are hiring for Dealer Service Manager jobs?

Cities in Alberta with the most Dealer Service Manager job openings:

Dealer Service Manager jobs near you
Infographic showing various Dealer Service Manager job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Service Manager

Ponoka, AB • On-site

Kaizen Automotive Group
1 - 5K employees
Learn more about Kaizen Automotive Groupexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Rev Up Your Career at Summit RAM in Ponoka, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Summit RAM embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Summit RAM, you’ll step into a fastpaced, forwardthinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Summit RAM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. FullTime employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• CompanyWide Appreciation Events
• And SO MUCH MORE!


Position Summary

 
The Service Manager is responsible for leading the daily operations of the dealership’s Service Department, ensuring an excellent customer experience while maximizing departmental productivity and profitability. This role oversees service advisors, technicians, and support staff while maintaining high standards for safety, quality, compliance, and OEM specific processes. The ideal candidate is a customer-focused leader with strong technical knowledge, operational expertise, and the ability to cultivate a positive, high-performance team environment. 


Key Responsibilities 

  • Manage and lead the Service Department to meet operational, financial, and customer satisfaction goals.
  • Oversee service workflow, dispatching, scheduling, and shop efficiency to ensure timely and accurate repairs. 
  • Maintain strong relationships with customers through effective communication, problem resolution, and service quality assurance.
  • Ensure compliance with OEM repair standards, warranty policies, and dealership procedures.
  • Monitor key performance indicators (KPIs) and implement improvement strategies as needed.
  • Collaborate with Parts, Sales, and Fixed Operations leadership to support smooth dealership operations.
  • Recruit, train, coach, and develop service advisors, technicians, and support staff.
  • Conduct regular quality checks, safety reviews, and process audits to maintain a high standard work environment. 
  • Manage service department budgets, cost control, and profitability targets.
  • Handle escalated customer concerns and ensure positive outcomes that support long-term loyalty. 
  • All other duties as assigned by Corporate or Store Leaderhip.

 
Qualifications 

  • Proven leadership experience in an automotive service environment, ideally within an OEM dealership.
  • Strong knowledge of vehicle service operations, diagnostics, repair processes, and warranty administration.
  • Demonstrated ability to lead, motivate, and develop a diverse service team.
  • Excellent customer service, communication, and conflict resolution skills. 
  • Proficiency with dealership management systems (DMS) and OEM service applications. 
  • Strong organizational, analytical, and problem-solving skills. 
  • Ability to manage multiple priorities in a fast-paced environment. 
  • Valid driver’s license and clean driving record required. 
  • Certification in automotive technology or relevant postsecondary education is an asset. 

INDCFO


CAD $100,000.00 - CAD $120,000.00 /Yr.

Apply