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Day Shift Technical Support Manager Jobs in Racine, WI

Senior Technical Support Manager Under the direction of the Senior Technical Support Manager, the ... Oversee day-to-day warranty case handling activities, including workload distribution and staffing ...

Senior Technical Support Manager __ Under the direction of the Senior Technical Support Manager ... Oversee day-to-day warranty case handling activities, including workload distribution and staffing ...

Senior Technical Support Manager __ Under the direction of the Senior Technical Support Manager ... Oversee day-to-day warranty case handling activities, including workload distribution and staffing ...

Senior Technical Support Manager Under the direction of the Senior Technical Support Manager, the ... Oversee day-to-day warranty case handling activities, including workload distribution and staffing ...

Senior Technical Support Manager __ Under the direction of the Senior Technical Support Manager ... Oversee day-to-day warranty case handling activities, including workload distribution and staffing ...

3rd Shift Cell Lead

Menomonee Falls, WI · On-site

$13.75 - $17/hr

Oversee the day-to-day operation of an assigned CNC production cell. * Help coordinate the work ... Help train and support new and existing operators on equipment, processes, and inspection ...

3rd Shift Cell Lead

Menomonee Falls, WI · On-site

$13.75 - $17/hr

Oversee the day-to-day operation of an assigned CNC production cell. * Help coordinate the work ... Help train and support new and existing operators on equipment, processes, and inspection ...

Showing results 21-40

Day Shift Technical Support Manager information

See Racine, WI salary details

$27.7K

$80.6K

$138.3K

How much do day shift technical support manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for day shift technical support manager in Racine, WI is $80,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

What job categories do people searching Day Shift Technical Support Manager jobs in Racine, WI look for?

The top searched job categories for Day Shift Technical Support Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for Day Shift Technical Support Manager jobs?

Cities near Racine, WI with the most Day Shift Technical Support Manager job openings:

Infographic showing various Day Shift Technical Support Manager job openings in Racine, WI as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,559 per year, or $38.7 per hour.

VFD Technical Support Specialist

Abb Holdings Inc

New Berlin, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Technical Support Team Lead
As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity.
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division.
Your role and responsibilities:
  • Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations.
  • Assist customers with drive programming, parameter configuration, communication, and integration with control systems
  • Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues
  • Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs
  • Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools
  • Stay current with VFD technologies, software updates, and industry trends

Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
  • Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required.
  • Knowledge of how Variable Frequency Drives work, REQUIRED.
  • Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives.
  • Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.

Preferred Qualifications:
  • Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.)
  • Previous experience troubleshooting a technical product over the phone.

More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.